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Novotel Toulouse Aeroport

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#36 of 129 Hotels in Toulouse
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Novotel Toulouse Aeroport
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513 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Berlin, Germany
Reviewed 26 November 2016 via mobile

Not bad as a hotel generally, nice restaurant, ok, but pricey breakfast. Very good mattresses. BUT they have loads of smoker or ex-smoker rooms that basically stink awful. I changed from a smoker room that stank like hell to a room that I was told was a non-smoker; it stank more of old man's cigar ashes. Staff unhelpful or helpful...

RespHebergement, Front Office Manager at Novotel Toulouse Aeroport, responded to this review

Dear TLevinski, Thank you for taking the time to share your valuable feedback with us, it is much appreciated in order for us to serve you better. This is definitely not the type of customer service we want for our guests and for that, I am really sorry. I shared your comment about the disturbance with our Housekeeping Manager and...

Dublin
Reviewed 25 November 2016 via mobile

I stayed here on business for 3 nights. I would class it as a an adequate hotel for business travel. Rooms are clean but not very modern. The breakfast was quite good with a wide selection to choose from. The price of the drinks at the hotel bar I felt were quite expensive. A decent 'overnight' hotel.

RespHebergement, Front Office Manager at Novotel Toulouse Aeroport, responded to this review

Dear Blue_City_Hopper, We thank you for taking the time to share your review regarding to your stay among us. I have taken into consideration all your comments about the room and the breakfast. Please give us the opportunity to give you a better experience for your next stay in Toulouse. Do not hesitate to write an email to our Reception...

Forstinning, Germany
Reviewed 25 November 2016

Good hotel for business travel. Quick check-in/check-out, free parking, stable Wifi and a small bar. Breakfast starts at 05:30, before you can make yourself a coffee in the bar. In the near surrounding you will find as well some restaurants (fast food up to medium level).

RespHebergement, Responsable réception at Novotel Toulouse Aeroport, responded to this review

Dear M S, Thank you for sharing your experience in our hotel on TripAdvisor. It is always a pleasure to read that our guests enjoy their stay with us, the hotel facilities and our location. We hope to have the pleasure to welcome you back soon at the Novotel Toulouse Purpan Aéroport. Sincerely, Laetitia Peyre de Lescure Front Desk Manager

Storrington, United Kingdom
Reviewed 23 November 2016 via mobile

Though it does not like much as you approach, the hotel is in fact quite reasonable. The area doesn't seem too interesting, but it is close to the hospital where trams connect to the metro for visiting the town centre. The hotel itself has a large secure carpark, pleasant bar and restaurant areas and the food is quite good. The...

RespHebergement, Front Office Manager at Novotel Toulouse Aeroport, responded to this review

Dear Guest, A big thank you for this great review about your stay in our hotel! We are glad that our location near the city center and our service answered your needs and expectations. Thank you for your visit and for having taken the time to share your impressions. Best regards, Laetitia Peyre de Lescure Front Office Manager

brussels
Reviewed 10 November 2016

We stayed in a family room for 3 nights while visiting Toulouse; we were not especially interested in staying in the centre and this hotel provided good value for money, free secure parking, and some outdoor space for the kids to run around - 3 things we definitely appreciated! The room was good (the carpet definitely needs replacement though!), the...

RespHebergement, Front Office Manager at Novotel Toulouse Aeroport, responded to this review

Dear Manux, What a pleasure to read your experience at the N'TA. We are glad to learn that you enjoyed our room, without any noise, the outdoor and also our localization. We all look forward to have the opportunity of welcoming you back. Best regards, Laetitia Peyre de Lescure Front Office Manager

jinja
Reviewed 27 September 2016

Pros: The staff were all friendly and the room was mostly clean and the hotel transfer was waiting for me at the time agreed. But otherwise it was a faded budget hotel feeling. It really needs a renovation/overhaul pretty urgently, the carpet was all stained and when I entered the room there was a credit card from the last customer...

RespHebergement, Front Office Manager at Novotel Toulouse Aeroport, responded to this review

Dear Tecate_Jinja, Thank you for taking the time to share your experience with us. I am sincerely sorry to read that you were not entirely satisfied with our service and I beg you to accept our sincerest apologies for not meeting your expectations. Usually, when there is any problem in one of our rooms, our front desk team offers to...

London, United Kingdom
Reviewed 20 August 2016 via mobile

We stayed here for the night before driving further south to our holiday rental. The room rate was really good and I didn't expect too much being an airport hotel. But it was a great little hotel which I would highly recommend. The rooms are comfortable with all the standard tea and coffee amenities. The bathroom is clean and the...

RespHebergement, Front Office Manager at Novotel Toulouse Aeroport, responded to this review

Dear JDLondon_10, I thank you for your kind and detailled comments on your last stay at Novotel Toulouse Purpan Aéroport. Your satisfaction is our best rewards. See you soon in Toulouse. Best regards, Laetitia Peyre de Lescure Front Office Manager

London
Reviewed 28 July 2016

For another week, we had to stay near Toulouse Airport for a late arrival of my wife and thought as a change to try Novotel. It turned out to be a disaster apart from couple of nice points. Firstly the car parking spaces are aplenty and well laid out . Secondly the pool is a nice size with a deep...

RespHebergement, Front Office Manager at Novotel Toulouse Aeroport, responded to this review

Dear Gardesh76, I acknowledge your explanation of your stay in our hotel. We wanted to thank you for the positive comments about our hotel. I am sorry that your wife had a dishonest taxi driver. Know that we have a free shuttle available. We apologize if the temperature of the air-conditioned room was so desired. We tried to make you...

Reviewed 16 July 2016 via mobile

This hotel seems new and was very clean. The room was good for our family of four (kids age 7 & 10). The breakfast buffet was very nice and we were full after each visit. We had a good dinner in the restaurant one night and I cannot fault the staff for their friendliness and helpfulness overall. We weren't using...

RespHebergement, Responsable réception at Novotel Toulouse Aeroport, responded to this review

Hello Kreeshmw family's ;) Thank you for your comment. It's always nice to receive your compliments. Also, we will certainly share your comments with our team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. Waiting to welcome you again at the Novotel Toulouse Airport. Christelle LA SPINA Accommodation Manager

Cardiff, United Kingdom
Reviewed 13 July 2016 via mobile

Stayed here for 3 nights for the Wales Russia Euro2016 game in Toulouse. Nice, clean hotel, friendly, helpful staff, with good transport links into Toulouse and a free shuttle bus to and from the airport. There's a Lidl outside the main gate. Was the perfect base for our short break.

RespHebergement, Responsable réception at Novotel Toulouse Aeroport, responded to this review

Hello John M, It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. See you soon at the Novotel Toulouse Airport. Christelle LA SPINA – Accommodation Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
N'cafe Toulouse Aeroport
N'cafe Toulouse Aeroport
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Toulouse Aeroport is located 5 km from the centre of Toulouse. This 3 star hotel is ideal for guests on a business trip in the Toulouse region. We provide a free airport shuttle service operating from 5.30 a.m. to 12 midnight. In addition to123 airconditioned rooms with WiFi internet, the hotel offers several meeting rooms, a restaurant, a heated swimming pool and a tennis court surrounded by 2 hectares of gardens. Private parking for your convenience. ... more   less 

Additional Information about Novotel Toulouse Aeroport

Address: 23 impasse de Maubec, 31300, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse
Price Range: €64 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Toulouse Aeroport 4*
Number of rooms: 123
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Also Known As:
Accor Toulouse Aeroport
Novotel Toulouse
Toulouse Novotel
Hotel Style:
#9 Green Hotel in Toulouse
#13 Family Hotel in Toulouse
#21 Luxury Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Toulouse Aeroport staff and other travellers.
2 questions

See all questions (2)

See which rooms travellers prefer

“Perhaps avoid the ground floor”
 of 5 bubbles Gardesh76, 28 Jul 2016 | Read review
“Ask for non-smokers room”
 of 5 bubbles AlvarFromTallinn, 18 Jun 2016 | Read review
“lower level rooms offer quick walk with luggage to room”
 of 5 bubbles DeborahJ550, 4 May 2016 | Read review
“All pretty much the same I guess being an airport hotel mainly.”
 of 5 bubbles superraxx, 27 Sep 2015 | Read review
“In most hotels the first digit of your room number denotes the floor level - not here!”
 of 5 bubbles BobN662, 30 Jun 2012 | Read review
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