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Hotel Saint Etienne

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124 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Reviewed 4 weeks ago via mobile

Stayed at the hotel. Some problems with this hotel. No warnings the floor unleveled after stepped off from the elevator and step down ( due to dark at first till lights on)4th floor. Shower caused all wet whole uneven floor. No rail support in bath room. Unsafe for any guest ages. Front desk representatives were very cold shoulders to me...

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Helpful?
Thank Pfslisz
garobydavid, Owner at Hotel Saint Etienne, responded to this review

Hello We have rooms with bathroom specially made for disabled person, they just need to be requested in advance. We have a restaurant and all the informations are on the board in front of the lift (hours, menus ...), we would have been delighted to give you informations if you came to ask us at the reception where there's always...

Reviewed 27 October 2016

The hotel is very close to the basilica - only 5 minutes walk. Rooms are clean but when it comes to breakfast, it leaves a lot to be desires......literally :-( They only service a croissant plus a 10 centimetre piece of a bread-roll in addition to the tea or coffee!!!!! Another disappointment is the fact that non one speaks English...

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Helpful?
Thank Joe S
garobydavid, Owner at Hotel Saint Etienne, responded to this review

Hello For breakfast , we serve hot drink unlimited (coffee, tea, hot chocolate, milk...), croissant, bread (you can ask bread as much as you want), jam, butter, orange juice, ham, cheese and yoghourt for 5.50€. I am the manager and owner and work at the reception desk and I am fluent in english and I would have been delighted to...

Dubai, United Arab Emirates
Reviewed 31 July 2016 via mobile

The hotel is about 10 mins walk from the Lourdes metro station. But bit hard to find for a first time visitor better call the facility when you reach the station. Location vice its on the same way to sanctuaries notre-Dame de Lourdes it's about 5 mins walk from the hotel. There are Italian and Indian restaurants either side of...

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Helpful?
Thank Denmeg
Leamington Spa, United Kingdom
Reviewed 8 June 2016

We stayed in the Saint Etienne from the 27th May until the 3rd June 2016. We could not have had a better time if we'd tried. The rooms were perfect, the staff could not have been more helpful, the food was very, very good. The price is perfect too. The hotel is situated about 300 metres from the entrance (Saint...

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3Thank George P
Reviewed 7 June 2016

Only a few hundred meters from the Sanctuary of Our Lady of Lourdes and the spring. In the middle of the city, the location could not be much better. When I arrived in the hotel, the guy in the night shift could not speak a word English, but luckily he understood Spanish. If you use car navigator to find the...

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1Thank Jali P
Canterbury, United Kingdom
Reviewed 29 May 2016

Good location of the hotel. Very near to the train station and the Grotto. 12 minutes by coach from Tarbes Airport. People in the Hotel are polite and helpful. Clean and tidy. Many restaurants around and when you go up to the Town Hall, there is a big Supermarket as well.

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Thank Maria H
London, United Kingdom
Reviewed 30 April 2016 via mobile

We stay here most years, depending on whether David has availability. He and his team are always polite. When he's not there, Vanya greets you with a friendly smile and good English. Fred will serve you with a reasonable Continental breakfast - if you're in luck, he may even have corn flakes in the dispenser! - and Yve will let...

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1Thank Andrew N
Sunderland, United Kingdom
Reviewed 18 April 2016

We stayed in this hotel during the summer for 1 week. When we arrived check-in was fast and we were put on the top floor and the view from our room was very nice, over-looking the street and hills around. The other room was a view of a building and not much else. Noise could be reduced to a minimum...

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Thank Jake K
Reviewed 17 April 2016

Visited the mtb world cup and stayed at this great hotel. Centrally located with good friendly staff and close to many good restaurants and tourist attractions. Breakfast was a cheap option if you didn't want to eat out.

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Thank Neil D
Glasgow, United Kingdom
Reviewed 30 May 2015

The rooms are clean and recently refurbished. The cost isn't bad either. There is good free WIFI. The food is plentiful (we had three courses at lunch and four at dinner) but perhaps not of the best quality. The rooms are not as sound-proofed as you might like, especially if you are on the first floor and there is a...

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Helpful?
Thank Paul G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel Saint Etienne*** is located 2 minuts away from the sanctuary (200 meters). The hotel was fully renovated in 2012, 43 modern bedrooms all ensuite, with flat screen satelite TV and free internet connexion WI-FI. In a friendly family atmosphere, you will enjoy delightful, varied cuisine and will benefit from our experience of serving an international clientele. The hotel also offers a list of varied excursions. At your disposal you have the restaurant, bedrooms and our tastefully decorated lounge.Our souvenir shop will give you gift ideas for your friends and family or simply for yourself. ... more   less 

Additional Information about Hotel Saint Etienne

Address: 61 boulevard de la Grotte, 65100, Lourdes, France
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Price Range: €37 - €54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Saint Etienne 3*
Number of rooms: 43
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Also Known As:
Saint Etienne Hotel
Saint Etienne Lourdes
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Saint Etienne staff and other travellers.
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Questions? Get answers from Hotel Saint Etienne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“has a lift and quite a quiet hotel”
 of 5 bubbles joesD6935HO, 27 Oct 2016 | Read review
“Front facing rooms have the better view.”
 of 5 bubbles jakek2015, 18 Apr 2016 | Read review
“Go for a higher floor - there is a lift and stairs, and higher up is quieter.”
 of 5 bubbles 824paulg, 29 May 2015 | Read review
“Away from front of hotel if you are a light sleeper”
 of 5 bubbles Ricky434, 7 Aug 2013 | Read review
“Rooms facing street is too noisy till 12 am. Bring your own fan...it's hot in summer. Way too hot! Bring your own kettle and tea/coffee making facility.”
 of 5 bubbles Molord, 18 Jul 2013 | Read review
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