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Best Western Hotel BeauSejour Lourdes

Traveller (100)
Room & Suite (78)
Dining (24)
Overview
16 avenue de la Gare En face de la gare, 65100, Lourdes France See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (353)
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166 results
Traveller rating
68
60
22
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9
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LanguageEnglish
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68
60
22
7
9
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All reviews train station catch an early rooms are small recommend this hotel minute walk tourist shops the location is perfect would definitely stay here again nice stay balcony overlooking hotel is clean an excellent hotel one night stay old world charm within easy walking distance nice room stayed nights
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1 - 5 of 166 reviews
Reviewed 4 weeks ago

Another stay at this hotel that we love. They now have two brand-new suites which are spacious and elegant, that makes the stay even more enjoyable. The service is always absolutely perfect from start to finish and we just felt like in a cocoon. Everything...More

Date of stay: November 2018
Thank jmLondon845
Response from Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour LourdesResponded 4 weeks ago

Dear guest, Thank you for such an excellent rating. The team and I are so happy we could make your stay so great. Our personal attention is really one of the things that we try to maintain in our hotel and it's a boost for...More

Reviewed 25 October 2018

we have stayed here on two occasions two different years. Rooms vary in size so just be clear what you require. We stayed in one of the smaller rooms once and honestly it is what you might expect in Europe. Very clean, very compact.. What...More

Date of stay: November 2017
Thank JDLondonGal
Response from Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour LourdesResponded 27 October 2018

Dear Guest, We sincerely appreciate your kind comments about your recent visit. Thank you for mentioning the great lengths our team went to in order to make your stay as comfortable as possible. It is pleasing to know that our restaurant was to your liking...More

Reviewed 27 September 2018

Extremely rude breakfast staff ruined our stay. Our room was very small, it was like a double bed in a single room. Upon arrival at breakfast at 9.20 am the staff lady greeted my wife and I with a hard look at her watch as...More

Date of stay: September 2018
Thank noelfitzpatrick1
Response from Hotel-cmanager, Manager at Best Western Hotel BeauSejour LourdesResponded 28 September 2018

Dear Noel, I am truly sorry to hear about your negative experience with us. Please accept my sincere apologies. I wish you had reported the issue at the breakfast immediately. My team members and managers are always available at the reception. I also want to...More

Reviewed 29 August 2018 via mobile

I am forced to put a terrible review because I was shocked by the attitude of the owners. The waiter inadvertently poured the whole glass of red wine on the table, covering myself and my 20-month baby (heads and t-shirts). Let's be honnest, these things...More

Date of stay: August 2018
Thank donotfeedthebears
Response from Hotel-cmanager, General Manager at Best Western Hotel BeauSejour LourdesResponded 1 September 2018

Dear Guest, Thank you for staying at our establishment. We appreciate that you liked the food in our restaurant. The day that you visited our restaurant, my-self the owner wasn't informed about this problem. However, it was my Assistant, the blonde Lady, who was on...More

Reviewed 28 June 2018

Positive: Absolutely everything! This was a last-minute booking change, and after seeing the property we immediately opted for another night. Small, but very tasteful room with a big terrace, absolutely gorgeous food in the restaurant - perfect!! The proximity of the train station is no...More

Date of stay: June 2018
Thank Birger K
Response from Hotel-cmanager, General Manager at Best Western Hotel BeauSejour LourdesResponded 30 June 2018

Dear Guest, Thanks for this nice review. We are happy to know that you had a pleasant stay at Best Western Beauséjour Lourdes. As you mentioned, we are indeed located opposite the train station in the center of Lourdes and just a 10-minute walk from...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$70 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Lourdes
#13 Family Hotel in Lourdes
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Lourdes
#13 Family Hotel in Lourdes
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (100)
Room & Suite (78)
Dining (24)
Pool & Beach (4)
Business Centre & Event Rooms (6)
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Questions & Answers
Ask a question
CathrynP23
24 July 2017|
AnswerShow all 2 answers
Response from Pascal M | Property representative |
Bonjour From Lourdes , Thank you for your interest for our hotel ... Yes the have few rooms equiped with fridge, there are the classification of Privilège and Prestige rooms. The other one are not equiped with this... More
0
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Google Translation
TyneofHarrow
2 March 2017|
AnswerShow all 4 answers
Response from Pascal M | Property representative |
Good morning sir, Yes we do have rooms which are not allowed to dog or cat, Just make your specification on this matter when you booked and the type of room has to be superior or privilege. Thank you for your interest for... More
1
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Google Translation
Jladies
16 February 2017|
Answer
Response from Pascal M | Property representative |
I am sorry to say we don't have any wheelchair for our guests but the sanctuaries rent equipment (free of charge) to access these places. To do so, you will need to contact the sanctuaries or the city facilities of Lourdes... More
0
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Google Translation
Room Tips
"Ask for a room placed on the back of the hotel, towards the town (not one in front of the station), but..."
Mascigab13
4 Apr 2018
Read review
"Room on the back, facing the mountains"
jmLondon845
27 Nov 2017
Read review
"We had Street view & you could open the windows"
Mel_G3040
10 Oct 2017
Read review
"Ask for a room with a view of the castle."
Chainring
8 Oct 2017
Read review
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