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Hotel-Residence Saint Jean

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#41 of 194 Hotels in Lourdes
Certificate of Excellence
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122 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Reviewed 3 weeks ago via mobile

The hotel is a very basic one but very close to the shrine. The receptionist was very polite. Our train the next day was at 2.30 pm and the receptionist was very.kind enough to offer us the room until 1 pm so as not to lug our luggage around until our departure. Thank you.

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Helpful?
Thank Jerry D
Crown Point
Reviewed 4 weeks ago

the best part of this stay was the hotel location,not far from the shrine. the room was very very basic.do not believe the hotel photos.when we arrived the lady at the front desk was of no use,now the lady the following day was great, free parking a few blocks down,with plenty of restraunts near by.there are many hotels near so...

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Helpful?
Thank letsgo5054
Fadil2014, Gérant at Hotel-Residence Saint Jean, responded to this review

Dear customers, Thanks for your comment, we note improvements to provide for optimal service, sincerely, Fad. St Jean Manager

Houston, Texas
Reviewed 21 October 2016

The hotel is one of the closest to the basilica. Comfortable, but basic, room; parking is at a public lot down the street. Staff is friendly and helpful, but basic French fluency is most helpful. The breakfast was better than expected and a great value.

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Thank Geoff A
Bangkok, Thailand
Reviewed 8 September 2016

The reception speaks little English. Little information informed.I need to ask for internet connection. I came down from my room when I find out there is no plate or cutlery provide in the room. They need 10 Euro to deposit at the counter and bring it up by yourself. The room is very dirty, small and need urgent renovation especially...

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1Thank jackie0911
Reviewed 29 August 2016 via mobile

Staying for twelve nights in a double-room which has an en-suite. The towels and bedsheets are changed daily by housekeeping and the reception are friendly and prompt in meeting requests such as when i had asked for items such as an iron, an ironing board and a bread knife. I really enjoy having the small kitchen space with a stove...

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1Thank Sean M
Reviewed 22 June 2016 via mobile

Great central spot! Only 5 minute walk to grotto. Clean rooms with balcony. Lots of space. Has an elevator yay! Typical French breakfast- croissants and baguette bread, boiled egg, tea, coffee, juices etc for 7.90 euro each. Bed was comfortable Bathroom good and has a bath! Staff seemed friendly though not easy to converse in English. We got our laundry...

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Thank Tony B
Birmingham, United Kingdom
Reviewed 9 June 2016

Stayed in the 5 bed apartment and although fairly basic, it was very clean and its in a great location. The staff were friendly and helpful and I would recommend. The beds were comfy and despite being on the front the rooms were quiet,

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Thank Dom1874
Port Elizabeth, Eastern Cape, South Africa
Reviewed 13 May 2016

I found the Accommodation suitable for easy access to Grotto. The Manager was friendly and accommodating. Self catering however, 10 euros deposit for utensils and crockery, pot, pan. Breakfast served was of high standard and wide variety. This is an extra option. Shops close by and supermarket up the road. Friendly staff. Ensure you arrive on time or make a...

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3Thank Charmane W
Dublin, Ireland
Reviewed 12 May 2016

We had booked this aparthotel in January for five nights in May and were looking forward to our stay. Arrived and our first surprise was that the free parking nearby was in fact a good 7/10 minute walk away. Had requested a triple bedded room with shower only due to mobility access, however were given a double bedded room with...

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Thank bunvee
Dublin, Ireland
Reviewed 5 April 2016 via mobile

Reasonable room and the location was close enough for the sanctuaries. We would return to the hotel. One thing was the fridge, it was not freezing the water in the ice box and it was a worry as we had food for the week in the fridge. But the reception had it checked out and they said it was fine,...

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Helpful?
Thank PETOC
caravaku f, Gérant at Hotel-Residence Saint Jean, responded to this review

Dear Petoc, Thank you for your comment. We are happy to hear that you had a good experience in our appart-hotel. I would like to thank you in my personal name and the name of hotel staff and with pleasure to serve you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Residence St Jean is located in the city of Lourdes, 250 metres from its sanctuary. The residence offers accommodations with an equipped kitchenette, a flat-screen TV and a buffet breakfast is available in the morning. All of the heated rooms at Residence St Jean have a private bathroom, kitchenette with refrigerator and microwave, and a flat-screen TV. There is also free Wi-Fi in the rooms. Grocers and restaurants are located less than 50 metres away. After breakfast, guests can use the free Wi-FI access available in the public areas. The residence is located opposite Lourdes Bridge and 250 metres from the grotto. The train station is 1.2 Km away. ... more   less 

Additional Information about Hotel-Residence Saint Jean

Address: 1 avenue du Paradis, 65100, Lourdes, France (Formerly Citea St Jean)
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Price Range: €39 - €68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel-Residence Saint Jean 2*
Number of rooms: 50
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Also Known As:
Antipodes Resort Residence Saint Jean Hotel Lourdes
Hotel Style:
#9 Family Hotel in Lourdes
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Questions & Answers

Here's what travellers have asked, with answers from Hotel-Residence Saint Jean staff and other travellers.
3 questions
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Questions? Get answers from Hotel-Residence Saint Jean staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay some where else”
 of 5 bubbles letsgo5054, 7 Nov 2016 | Read review
“Difficult to say. One side with street view facing the Grotto direction”
 of 5 bubbles charmanew2016, 13 May 2016 | Read review
“Our room faced the rear, which didn't provide the view our traveling companions had in the front. But, our room was quieter in my opinion.”
  • Bathroom was a little cramped with bathtub, toilet and bidet.
  • View from our room at back of hotel.  Our room was larger and quieter than our travel companions
  • Front of hotel.  Auto sliding door needs code for entry when front desk unmanned.
 of 5 bubbles Shaka_Frank, 21 Apr 2015 | Read review
“The room we were given was on the first floor and it was very comfortable though the table was a little obstructing. However, it was alright for us since we can still move around.”
 of 5 bubbles Velarie, 8 Dec 2014 | Read review
“Looking at other reviews I would have loved a room with a balcony which seem to be to the front, this would give you a good view.”
  • view from room
  • view from room
  • Kitchenette
  • Bathroom sorry bit blured
  • double/2 single bed room
 of 5 bubbles Mors50, 15 Sep 2014 | Read review
5 of 5
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