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    Best Western Le Donjon Les Remparts

    2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    Savings alert: 17% below average rate
    US$141
    US$120
    Great Deal
    US$141
    US$141
    Traveller (624)
    Room & Suite (222)
    Dining (36)
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    Overview
    • Excellent38%
    • Very good46%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “main building” (88 reviews)
    “car park” (83 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Hotel de la Cite Carcassonne - MGallery Collection
    1,561 reviews
    #1 of 39 hotels in Carcassonne
     
    Mercure Carcassonne La Cite Hotel
    1,532 reviews
    #10 of 39 hotels in Carcassonne
     
    Hotel Montmorency
    785 reviews
    #9 of 39 hotels in Carcassonne
     
    Hotel du Chateau
    773 reviews
    #4 of 39 hotels in Carcassonne
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,402)
    There are newer reviews for Best Western Le Donjon Les Remparts
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    431 - 435 of 831 reviews

    Reviewed 17 September 2013

    Best Western Hotel le Donjon is a very atmospheric establishment. A medievil experience with all the modern comforts. Very quiet, comfortable room, extremely efficient staff, good breakfasts and on the doorstep - all the delights of ancient Carcassonne. Staff were very helpful when A) the...More

    Thank Jack B
    Response from BW_hotel_donjon, Gérant at Best Western Le Donjon Les RempartsResponded 23 September 2013

    Dear guest, Thank you for taking the time to review your stay at our property. I am glad your experience was satisfying and hope you will renew among us it soon. With kind regards, Hermine PUJOL Hotel Manager

    Reviewed 16 September 2013

    We read on trip advisor that this hotel chain has 3 hotels in the walled city. We booked a "Privilege Room" thinking we were in the main hotel (where reception & the breakfast room is).  When we checked in approx 11pm at night we were...More

    Thank Irene_Bne
    Response from BW_hotel_donjon, Directeur général at Best Western Le Donjon Les RempartsResponded 23 September 2013
    Google Translation

    Cher Client, Merci d'avoir pris la peine de partager vos impressions sur votre séjour passé au sein de notre établissement....More

    Reviewed 14 September 2013

    We arrived early in the morning but the staff were able to hold our luggage and provide maps of the medieval city so that we could make the most of our day. The reception staff were also very helpful in telephoning companies to arrange tours...More

    Review collected in partnership with Skoosh
    Thank Liz H
    Response from BW_hotel_donjon, Gérant at Best Western Le Donjon Les RempartsResponded 23 September 2013
    Google Translation

    Cher Client, Merci d'avoir pris la peine de partager vos impressions sur votre séjour passé au sein de notre établissement....More

    Reviewed 12 September 2013

    the absolute best location in Carcassonne, be in the middle of the action, great over night stay, walk to everything inside, secure parking at the wall, the ride to the hotel worth the price. Walk the ancient grounds after the hordes of tourist have gone...More

    Thank Transplanted_Peachie
    Response from BW_hotel_donjon, Gérant at Best Western Le Donjon Les RempartsResponded 23 September 2013

    Dear guest, Thank you for taking the time to review your stay at our property. I am glad your experience was satisfying and hope you will renew among us it soon. With kind regards, Hermine PUJOL Hotel Manager

    Reviewed 11 September 2013

    I cannot find fault with this place, nor the service (especially you, Marion!) We phoned them on our way, and were given clear instructions on the location of the car park. From there we were taken to the hotel (be prepared to leave a tip)...More

    Thank TurinTraveller
    Response from BW_hotel_donjon, Propriétaire at Best Western Le Donjon Les RempartsResponded 23 September 2013
    Google Translation

    Cher Client, Nous vous remercions de nous avoir fait part de votre ressenti concernant votre séjour passé à l'hôtel Le...More

    Hotel de la Cite Carcassonne - MGallery Collection
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$119 - US$259 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Carcassonne
    • #4 Luxury Hotel in Carcassonne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Cheap Tickets, Booking.com, Travelocity, Priceline, Hotels.com, Expedia, Hotwire, getaroom.com and HotelQuickly so you can book your Best Western Le Donjon Les Remparts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Occitanie >
    • Aude >
    • Carcassonne
    • Also Known As
    • Best Western Hotel Carcassonne ,
    • Best Western Carcassonne ,
    • Carcassonne Best Western
    Add Photo Photos
    Traveller (624)
    Room & Suite (222)
    Dining (36)
    Pool & Beach (1)
    Hotel & Grounds (516)
    Bathroom (25)
    Family and Play Areas (6)
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    Ask a question
    Questions & Answers
    patlangdon
    29 March 2017|
    AnswerShow all 4 answers
    Response from Sue A | Reviewed this property |
    I don't know their cancellation policy, but I wouldn't wait, just call them directly.
    0
    Votes
    Colleen M
    24 January 2017|
    AnswerShow all 6 answers
    Response from CammerT | Reviewed this property |
    You can message them directly on their website. They will email you back.
    1
    Vote
    Weelancashireladdie
    7 December 2016|
    AnswerShow all 6 answers
    Response from travelbug3Melbourne | Reviewed this property |
    Yes! And it's not expensive. They drive alongside you there and then ferry you back to hotel. It is a gated carpark. A great service offered. You're best to book just in case.
    1
    Vote
    Room Tips
    "Very central for Le Cite."
    Read review
    "ask of a room facing the garden - there are only a few tho"
    Read review
    "Ask for the garden rooms."
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    "Garden room was lovely"
    Read review
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