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Hotel de la Cite Carcassonne - MGallery Collection

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Hotel de la Cite Carcassonne - MGallery Collection
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1,409 Reviews from our TripAdvisor Community

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Showing 814: English reviews
Washington, DC
Reviewed 12 August 2014

Staying here saved our stay in Carcassonne. We'd visited the city 15 years ago, and it has changed so much since then...much more touristy and crowded than I remember. There used to be some artisan/craft studios amidst the souvenir shops and more decent places to eat. Anyway, the hotel was our wonderful refuge from the crowds and craziness that is...

1Thank everettsmom
Reviewed 12 August 2014

Selected the hotel via the Booking site as it offered a free airport shuttle. It was rather expensive but ok the airport shuttle convinced us. The hotel is a beautiful building with a lovely garden and swimming pool and is located on a top location in the Cite. The staff was very friendly though there was no airport shuttle they...

Thank Janusie
Reviewed 10 August 2014

Within the Old Medievel Town area next to the walls and the castle. From the Gare we took a taxi then hotel shuttle, from the allocated taxi area at the old walls. The hotel staff were very friendly and helpful and the grounds of the hotel were lovely. There is a large pool area and terrace was perfect for an...

Thank ms62
Moscow, Russia
Reviewed 7 August 2014

If you like castles, I'd recommend this place...Beautiful historic building, location is fantastic, in the Carcassonne walls. Very helpful and friendly staff...The rooms are spacious and clean...the views from the our room was incredible.. we will never forget this place. and our hoonymoon in this hotel...

1Thank Natalia S
Darlington, United Kingdom
Reviewed 5 August 2014

Just returned from a 3 day trip. Reception staff were extremely helpful & polite. The grounds had comfortable seating & fabulous views of the city. The pool was heated & the sunbeds came with clean towel. The bathroom with large bath, walk in shower, his & hers vanity basins, towelling dressing gowns, hairdryer, safe, slippers also had toiletries that were...

Thank nannamamma2014
Derbyshire, United Kingdom
Reviewed 5 August 2014 via mobile

We arrived at the hotel in style. The slightly bewildered crowds reluctantly parted as our driver picked us up from the car park and managed to negotiate his way through the hoards of people exploring ' la cite ' . I must admit, despite a very warm welcome when we arrived, my initial reaction was to feel a little disappointed....

6Thank Oopsmyparty
Reviewed 3 August 2014 via mobile

We were absolutely in heaven arriving in this very very special hotel The citi of Carcassone is a truely awesome place to arrive at however you get to it .. Staying at this hotel means you get to stay IN the citi - and get driven from the private car park outside the citi walls, into the actual citi by...

2Thank cathontheroadagain
Auckland Region, New Zealand
Reviewed 1 August 2014 via mobile

If you've ever wanted to stay in a castle then you simply must stay here, but be warned that you won't get super amazing service for your money and the star rating for this hotel is based mostly on its castle location. The grounds are absolutely gorgeous as is the hotel building itself (stone and covered in vines). You are...

3Thank Geraldine B
London, United Kingdom
Reviewed 29 July 2014

We stayed here a few years ago on our honeymoon and we have just come back a from a road trip which incorporated Carcassone and this hotel. The hotel is situated inside the walls and is really pretty, like a little castle. It also has a lovely pool which is quite secluded and for guests only. We didn't have breakfast...

3Thank Harveyrabbit76
Chicago, Illinois
Reviewed 27 July 2014

The Hotel de la Cite is fabulous. The location cannot be beaten. Situated inside the walls of the medieval city fortress, it is in the center of everything. We arrived by car and the parking is incredibly convenient. We parked in the lot just outside the town walls and within a few minutes were met by a small van from...

1Thank silverbrian

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing between two historic landmarks, the Roman Chateau Comtal and the Gothic Basilica of Saint-Nazaire, the Hotel de la Cite is set in its own glorious gardens. With its solid stone walls, wood paneling and stained-glass windows, the Hotel offers luxurious hospitality and award winning cuisine in its two restaurants. ... more   less 

Additional Information about Hotel de la Cite Carcassonne - MGallery Collection

Address: Place Auguste-Pierre Pont, 11000 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Price Range: €212 - €338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel de la Cite Carcassonne - MGallery Collection 5*
Number of rooms: 59
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Also Known As:
De La Cite Hotel
De La Cite Carcassonne
Hotel Style:
#1 Luxury Hotel in Carcassonne
#1 Romantic Hotel in Carcassonne
#2 Family Hotel in Carcassonne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de la Cite Carcassonne - MGallery Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the second floor and was quiet.”
 of 5 bubbles DifromBrisbane, 15 Feb 2017 | Read review
“views over the Walls of the old city”
 of 5 bubbles JohnandTracy_L, 14 Feb 2017 | Read review
“Suite rooms that have a 'roll-away' bed are good value if you don't mind sharing with a friend. The views are superb.”
  • The Fortress from Suite room
 of 5 bubbles SmojoArt, 29 Jan 2017 | Read review
“Get a room with a terrace. Read directions on how to get there very carefullyHave the hotel phone number handy. Hotel meals are expensive.”
 of 5 bubbles LePirateDeAvalon, 7 Jan 2017 | Read review
“Rooms 212,214 and 216 all have balconies and on quiet side of hotel”
 of 5 bubbles jennifer794, 21 Nov 2016 | Read review
5 of 5