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BEST WESTERN Hotel Mercedes

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348 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Kuwait City, Kuwait
Reviewed 7 December 2016

I was travelling with my family of 4 including an infant. The hotel did not have a ramp to take stroller or luggage rolling. The only elevator the hotel has is so small to barely fit my small family and had to do couple of rounds to take luggage up to the room on seventh floor as there was no...

Thank ksd26
Newcastle upon Tyne, United Kingdom
Reviewed 1 December 2016

Stayed here for one night and was not disappointed had a room upgrade and had a really spacious bathroom. Breakfast is served in the art deco room and we were served by a really helpful member of staff who even brought our tea and coffee to the table and kept our plates full. Great location for the metro.

Thank Catons
Surfers Paradise, Australia
Reviewed 30 November 2016 via mobile

My adult Son and I sneaked a couple of nights away at this wonderful hotel. Staff/welcome Really really nice staff and management. We had an upgrade to a superior room and at all times staff were efficient and friendly. Room Really good, spotlessly clean, beautifully done complete with Nespresso coffee machine (I don't drink coffee but my husband would love...

Thank TeamBAus
Reviewed 27 November 2016

Lovely little 4 star. Rooms are clean and modern, staff are friendly and helpful. Check in is at 3, we arrived at 1 and they were more than happy to check us in early and even offered to upgrade our room free of charge. Nespresso machines provided in the rooms which is usually a feature you'd find in a 5...

Thank MAMK93
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Hosts, The entire team and myself feel very grateful to read your kind words. Our team was delighted to welcome you and propose you the upgrade. It is a pleasure to read the Nespresso facilities are generally a 5-star plus and not a 4. It is one of the added values we've brought to the rooms to propose the...

Alexandria, Alabama
Reviewed 22 November 2016

This was the only hotel in our adventure that stuck to its check in time as we arrived at one and was told check in was at three. We were able to leave our bags in a corner in the waiting area. We did get great directions from the staff on were to begin our sight seeing tour of Paris

Thank Sherry P
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Host, Dear Sherry, Many thanks from the entire team of the Best Western Mercedes Arc de Triomphe for staying with us and also for leaving your feedback. We would be happy to welcome you again on your next occasion to visit Paris. Best Regards Guillaume Marchand Hotel Manager

Aberdeen, United Kingdom
Reviewed 10 November 2016

This hotel is fine if you are on a budget. Stayed as a couple. Walls are very thin so you could hear the conversations from the people next door. Supermarket right next door which is very handy. Reception staff speak good English and are very helpful. They explained how to use the metro and provided us with maps, pointing out...

Thank ShannonDunbar93
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Host Many thanks for choosing the Best Western Mercedes Arc de Triomphe during your last stay in Paris. I have passed on your very kind words to our great team. We very much look forward to welcoming you again. Kind Regards Guillaume Marchand Hotel Manager

Saratoga Springs, New York
Reviewed 6 November 2016

BEST WESTERN Hôtel Mercedes is walking distance to the Place d'Etoiles and Arc de Triomphe. The subway stop is only one block away, and the grocery store next door is super convenient. Windows open for fresh air and a view of the city.

Review collected in partnership with this hotel
Thank dwashburn2016
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Dwashburn2016, Dear Host, The entire team and myself take this occasion to thank you a lot for choosing us during your last parisian stay. It was a great pleasure to welcome you. We would be happy to welcome you again at the Best Western Mercedes Arc de Triomphe, do not hesitate to contact us directly to organise it. Kind...

County Kildare, Ireland
Reviewed 21 October 2016

This hotel is located in a very nice suburb of Paris which is very well serviced by the Metro allowing you easy access to the rest of this vast city The General Manager - Guillaume Marchand had made significant changes to the hotel for the betterment of his clients - word has it that the hotel will embark on a...

Thank David O
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Mr O'Neill I would first to thank you very much for choosing our hotel and leaving this review that really touched me. I also of course perfectly remember our discussion, and as already seen together, I personnally remain at your full disposal for the best conditions to propose for your next great stay here that I hope. I wish...

Vancouver, Canada
Reviewed 16 October 2016

We stayed here for several nights and enjoyed the experience thoroughly. The pink exterior of the building doesn't do this property justice - the art deco features inside are a lovely touch and the rooms well appointed and nicely updated. On arrival, we were upgraded to a deluxe room by the lady at front desk, which was a welcome and...

Thank mundabella
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Mundabella, Dear Hosts, Our deepest thanks to you for sharing this review that really made us happy. We are really thrilled to read that you enjoyed your parisian last experience thanks to your stay at the Best Western Mercedes Arc de Triomphe. You perfectly noticed the unique Art déco identity of the hotel with rare pieces in the lobby,...

Chester, United Kingdom
Reviewed 12 October 2016

We stayed at the Mercedes in Paris for 4 days as it was reasonably priced and had a good location for getting around Paris on the Metro. The hotel is a small 1930's style hotel, the rooms are clean, comfortable and well equipped. The staff are very helpful and there is no need to worry about not having very good...

Thank Peter L
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Peter L, Dear Hosts, We were so delighted to read your review this morning. The entire team of the Best Western Mercedes Arc de Triomphe and myself were really pleased to welcome you on this so special occasion for you. The Mercedes has indeed a strong history in Paris. The hotel was built in 1928 by the Art déco...

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  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Le Mercedes vous accueille dans un batiment Art-deco des annees 1930. La construction de cet etablissement aux formes arrondies est signee par le celebre architecte Jacques Gruber, veritable figure du << style paquebot>>. L'hotel est situe dans le XVIIeme arrondissement a proximite des Champs Elysees et du Palais des Congres. Un quartier d'affaires et touristique en plein coeur de Paris, de ses boutiques de luxe et de ses monuments. Dans chaque chambre : nouvelles literies installees en 2013, machines a cafe Nespresso. Une salle de petit-dejeuner ornee des vitraux du reconnu Jacques Gruber, vous accueille chaque matin avec un air de voyage dans le temps. ... more   less 

Additional Information about BEST WESTERN Hotel Mercedes

Address: 128 avenue de Wagram, 75017 Paris, France
Region: France > Ile-de-France > Paris
Price Range: €87 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Mercedes 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western Paris
Paris Best Western
Hotel Style:
#380 Luxury Hotel in Paris
#598 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Mercedes staff and other travellers.
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Bellshill, United Kingdom
Bellshill, United Kingdom
Wausau, Wisconsin
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't use this hotel if you travelling with family.”
 of 5 bubbles S3129PPchristiana, 31 Jan 2017 | Read review
“The tub/shower is small. I'm a 6-foot-4 man, so showers and bathrooms can be difficult for me anyway, but it's a tub with high sides, a faucet/shower head that's in the middle of the wall and a swinging door that blocks only half the tub. Consequently, taking a shower was next to impossible. ”
 of 5 bubbles dwashburn2016, 6 Nov 2016 | Read review
“Junior Suite is amazing”
 of 5 bubbles J5154NQdavido, 21 Oct 2016 | Read review
“If your stay is over 2 days then you are if available upgraded to a superior room”
 of 5 bubbles D600LFpeterl, 12 Oct 2016 | Read review
“Higher floors less traffic noise”
 of 5 bubbles 361janiceg, 4 Oct 2016 | Read review
5 of 5