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#286 of 1,887 hotels in Paris
Location
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Service
Value
Travellers' Choice
Park Hyatt Paris-Vendome is one of the most visually stunning luxury Palace Paris has to offer. Its striking blend of contemporary architecture and classic design was conceived by renowned designer Ed Tuttle, lending the hotel a sensual, understated elegance that extends throughout - from the lavish Paris hotel rooms and suites to the captivating social areas and impressive meeting venues.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Airport transportation
Paid public parking nearby
Wifi
Pool / beach towels
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Newspaper
Outdoor furniture
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
English, French, German
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
529Restaurantswithin 0.5 km
141Attractionswithin 0.5 km
Contact
5 rue de la Paix, 75002 Paris France
Name/address in local language
Getting there
OpéraParis Metro4 min
Quatre-SeptembreParis Metro6 min
Car HireSee all Paris car hire
3201Reviews43Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Chose this hotel because of the reviews and location. However, was rather disappointed with the experience. Just a one-night stay as we had a long layover in Paris. Service was poor, unfortunately, but i think it was because we used points for the room and that was pointed out at check-in. We were charged additional for a child staying with us, although we were given a city view room, which was nice. Location was terrific and room was very clean. Staff could have been much friendlier and welcoming. Also, ordered room service for breakfast and it was subpar for 88 euros. Only coffee, hot chocolate, juice, and pastries - I was very specific about the variety of pastry when speaking with attendant but received all of one kind and it took an hour to receive. Also, coffee came without cream or milk. Hot chocolate was excellent, however. I would try another hotel next visit to Paris.…
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Paris Vendôme, Propriétaire at Park Hyatt Paris - Vendôme
Responded 2 days ago
Dear Mr. Almeida, Thank you for your review about your experience at Park Hyatt Paris - Vendôme. We are sorry to read that you were not fully satisfied with your experience in our hotel. We believe that hospitality is personal and it all starts with a dedicated and caring team. We truly regret that your stay with us did not meet your expectations and please accept our apologies for this. We also have well noted all your comments and we will share with the teams to improve the experience of our guests. Beyond this Mr. Almeida, I would like to thank you for your trust in our property! We sincerely hope to have the occasion to welcome you back soon to offer you a better experience. Best regards, Gorka Bergareche General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The location of the hotel, its decoration, its F&B et all is what I have come to expect from Park Hyatt : excellent. But what sets it apart is the warmth, helpfulness and efficiency of the staff : they will tend to your every need swiftly and precisely. Special mention : the concierge team provided extraordinary assistance even days before our arrival. Also, a last minute request for a table at Pur, their Michelin starred restaurant, was fulfilled with the use of the chef’s table : a lovely evening enjoying the food and chatting with the Chef and SousChef. I shall be back when in Paris and recommend you to try it.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Park Hyatt Paris Vendôme, Propriétaire at Park Hyatt Paris - Vendôme
Responded 29 Sep 2021
Dear JM-23-18, Thank you so much for sharing your experience here about your stay at Park Hyatt Paris - Vendôme. We are glad to read that every moment of your stay have been great. Please be sure that I will share all your comments with my teams and especially with Concierges. We are here to make your stay memorable. I look forward to seeing you back in Paris soon Best regards Claudio Ceccherelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Park Hyatt Paris Vendôme is located in the legendary Rue de la Paix in Paris's posh 2nd Arrondissement - only few metres to Place Vendôme, Rue Saint Honoré, the Tuileries, Opéra and just right in the middle of everything. There is no better location to stay in Paris, which made it an ideal place for the stay with our parents (in law). Communication in advance including the Concierge's restaurant reservation service was excellent, whereas check-in was a little bumpy: Only one room was ready despite our pre-arrival communication and two deposits were requested even though we were assured that everything had been settled after the first one. Furthermore, we had a lengthy discussion at the front desk because the employees wanted to offer us a Twin instead of the requested King room. By the way: Deposit was only released upon our request one week after check-out. The room design was amazing - the golden carpet was particularly nice and also the artsy aspects impressive. Less pleasant was the state of our bathroom - the first we had issues with at any Park Hyatt property worldwide: The marble needs urgent refurbishment considering the damages, several molded areas could be found in wet areas and, most unpleasantly, the rain shower head was completely molded in green and blue! There was dirt and dust under the bed, brown stains on the tv programme card and deep scratches on the room door. In contrast, the welcome presents were extremely generous: A bottle of decent champagne, an amazingly decorated fruit arrangement of highest quality and lovely chocolate. How unfortunate that housekeeping threw the welcome card in the garbage during our short stay! A special shout-out to the breakfast: Apart from the coffee, whose quality was not satisfying - in hotels of this category a decent barista service could easily be expected - the breakfast selection and quality was absolutely outstanding - world-class taste! Service was mixed, some very friendly and helpful, other team members neglecting and ignoring. Quentin Carpier though is just the best - he always takes care of his guests in the most hospitable way! While one must give Park Hyatt Paris Vendôme credit for granting our parents (in law) a late check-out (5 pm), other encounters were less pleasant. When asking the Concierge about eye masks and larger slippers - both products are Hyatt Has It articles - we were recommended to get these at a pharmacy or at Monoprix, which is not quite the tone you would expect at a hotel that considers itself an ultra-luxury hotel. The same is true for the reactions to other "special' requests. For example, we had to ask for our second duvet three times and wait for several hours - That has rarely cost us the same amount of effort, to be more precise in eight hotels we stayed at during our previous vacation, Park Hyatt Paris was the only hotel, where it did not work right away! The Blaise Mautin bathroom amenities of highest quality must be complimented though. The gap between promise and delivery to us is a general issue with the hotel: even though our price, which we settled via Hyatt points seems OK, the current pricing scheme - rates start at 1,500 EUR exclusive of breakfast - is just way over the top. Even though Paris is a costly location, current pricing is insane and does not correspond with the reality of Park Hyatt Paris Vendôme at all! What remains from the experience? Well, Quentin Carpier left us a Blaise Mautin fragrant candle as a goodbye present - once more demonstrating his outstanding qualities as an employee. If only the management could keep up with this level of service mentality! Interest in the guest seems to fade right with departure, after three feedback messages within three weeks no response - just shameful for a property at this price range. And ridiculous if compared to competitors such as Raffles Paris Royal Monceau or Park Hyatt Bangkok... The lack of responsiveness was particularly disheartening, since we replied to an automated Hyatt survey, which had been deactivated before we were even able to respond. Responding to customer feedback is just a matter of polite behaviour. We would not expect anything in return, just decent interaction. The lack thereof prompted us to even reduce the number of TripAdvisor points by one to two because this type of customer service is close to offensive.…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
A fantastic hotel, in a great location, with a very professional staff, especially the ones from the front desk and at the entrance. We were upgraded to a wonderful and large room. The room was very very clean and very well equipped. The bathroom was big and very clean. We stayed at a lot of hotels in Paris, but we must say, that this hotel is one of the best. No doubt we will be back.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Paris Vendôme, Propriétaire at Park Hyatt Paris - Vendôme
Responded 3 days ago
Dear Guest, Thank you very much for taking the time to share such a nice review about our Parisian Residence. What an honor for us to read that we have managed to let you live a wonderful experience. We are really happy to know that you appreciated every aspect of your stayand rest assured that I will share your rewarding review with the entire team! We cannot wait to welcome you back very soon in your new Parisian Residence. Best regards, Gorka Bergareche, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very Nice hotel and a fantastic staff. The staff was very helpful. Café Jeanne at the hotel is a must When you want to spend some time at the hotel. Good live Music in the café saturday night. Good food too. The breakfast was exceptional and again the staff was very attentive. Room good and when we arrived there was a nice bottle of red Wine and some macarons as a little welcome gift. The was little to no noise from the street. Would definately stay here again. Good comfortable beds.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Paris Vendôme, Owner at Park Hyatt Paris - Vendôme
Responded 2 weeks ago
Dear Bjarne L, First of all, I would like to thank you for your recent stay with us and for taking the time to give us in detail this precious feedback. I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. I am looking forward to welcoming you back in a not too distant future! With my warmest regards, Gorka Bergareche General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Awesome property, professional staff and quiet stay! Special shout out to Jean Pierre at Concierge and Chloe from Guest services who organized the stretch limousine, restaurant reservation, river cruise and birthday cake at a short notice. Room was great, service was impeccable, breakfast was awesome. ONE ISSUE: I had breakfast at the hotel each day. First day I was billed EUR 104, yet for the same breakfast the second day I was billed $52. I paid the bill as I was running late for my flight but didn't understand why I was charged different rates. An explanation would have been nice. Came away with a sense that I was overbilled.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Park Hyatt Paris Vendôme, Owner at Park Hyatt Paris - Vendôme
Responded 2 weeks ago
Dear Adikumar489, First of all, I would like to thank you for your recent stay with us and for taking the time to give us in detail this precious feedback. I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team and especially with Pierre Jean and Chloé. I am looking forward to welcoming you back in a not too distant future! With my warmest regards, Gorka Bergareche General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
High level of Unprofessionalism… -Reception just very unprofessional . We are “globalist “ , so we already did booking suite , so we not waited for upgrade or something, but the guy from reception during check-in “ want to offer us better and more comfortable stay in bigger room just for extra charge 3000€ “ 😅 But we didn’t asked him for this .. so we said thanks, we want our suite . Then we decided to see this room and other guy from reception showed us that room and talk about different price ( 2000€) So how I can believe and who I can believe? - Also don’t like skin and dental amenity’s… sorry “made in china “ toothpaste is very shame .. - extra bed was without topper on mattress..
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Park Hyatt Paris Vendôme, Owner at Park Hyatt Paris - Vendôme
Responded 2 weeks ago
Dear Skyflyyy, First of all, I would like to thank you for your recent stay with us and for taking the time to give us in detail this precious feedback. Secondly, I would like to extend my most sincere apologies for the issues you have encountered at check-in. We completely understand that this have deterred you from enjoying a genuine Park Hyatt experience. Rest assure the situation you encountered does not reflect our normal level of service and this is confirm, by your level of loyalty, that your feedback is extremely valuable to us. We sincerely hope that this inconvenience will not affect the loyalty you have shown towards Hyatt ! Warm regards, Gorka Bergareche General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have previously written about the Park Hyatt Paris-Vendome. It's a beautiful hotel and the spa is really top notch. Usually great service and easy check-in although we had some issues this year with what seemed to be a new person. It's still the only hotel I know of in Paris that actually has a dedicated "cigar/smoking area" outside with heaters where there is a drinks service. This is a welcome amenity and attracts a lot of people who want to smoke cigars. The hotel also offers cutters, matches, and a torch lighter. The issue I have is with some of the changes that have taken place. Back in 2019, before COVID, my wife and I had New Year's Eve (NYE) dinner there. It was fantastic! When the dinner was over we mingled in the bar with the other international clientele and had a fantastic NYE. Unfortunately, this kind of experience is no longer available. The bar, which a lot considered one of the best hotel bars in Paris, has been ripped out and replaced with a meeting space. The bar the hotel now has is in the main dinning room. It wasn't open after our NYE dinner at all, so no mingling with other guests also celebrating NYE. One of the biggest changes/problems with this new layout is that the former lounge space in the hotel is now restaurant space, so if you wanted to meet someone in the lobby or simply lounge around while waiting for your ride, you can't. There's a somewhat annoying maitre d' stand where they act like it's a herculean task to let you sit at a lounge in your hotel at a table for a drink without a reservation. Basic problem solving skills aren't part of their job requirements. It wasn't formerly like this. Furthermore, prices at the bar have risen, tremendously, since 2019. While prices have risen everywhere it does seem like the Park Hyatt Paris-Vendome is extra special. …
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Park Hyatt Paris Vendôme, Owner at Park Hyatt Paris - Vendôme
Responded 2 weeks ago
Dear Pioneer727653, Thank you for your review about your experience at Park Hyatt Paris - Vendôme. We are sorry to read that you were not fully satisfied with your experience in our hotel and that you do not like the new lay out of our bar. We have well noted all your comments and share with the teams to improve the experience of our guests. We hope to have the occasion to welcome you back in a near future ! Best regards, Gorka Bergareche General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
World class hotel and staff, who made my stay memorable. Can't thank the staff enough for all of their help in arranging reservations, special requests, etc. I would rank Park Hyatt Vendome at the top of the list - met and exceeded all expectations. Great location, great food and drinks, everything was perfect and cant wait to come back again.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Park Hyatt Paris Vendôme, Owner at Park Hyatt Paris - Vendôme
Responded 3 weeks ago
Dear Guest, Thank you very much for taking the time to publish a comment regarding your last stay at Park Hyatt Paris - Vendôme! I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. We are looking forward to welcoming you back in Paris in a not too distant future! With my warmest regards, Gorka Bergareche, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have never complained about a hotel experience before, but have never had an experience like this. As a Hyatt member and frequent traveler this is not an elite hotel. We had a horrible experience, and service is not anywhere near the level expected/paying for. The location is great, but everything else needs a lot of work and negatively impacted our family vacation in Paris. Staff/management are affable, but incompetent and everything, small and big, required several calls/follow-up. We had several room issues including getting one of our toilets fixed (broken and ran all night. After we reported it the first time, it required 2 more calls and a total of 3 trips by engineer to finally fix). We had items taken from our room (never experienced this before). We immediately reported to management thinking it might have been taken in error. Management apologized but did nothing. We followed up each day on the item, no response from the hotel. On our last day the manager on duty finally acknowledged the taken item, but at this point it was too late. This was obviously the most severe and concerning issue. But there were many other smaller issues which added up to impacting the stay and why we would strongly advise against staying at this hotel. Prior to checking in the hotel staff reaches out to you via email to ask about anything they can do to help your stay. This was lovely, and we responded with a couple small items, emptying the room fridge for our son’s medication, and a birthday surprise in the room my wife arranged for me. The hotel confirmed/obliged both requests in advance via email which was great. Upon arrival, however, none of these asks were done. Required us to call and follow up 2 times before action taken. We had breakfast in the hotel our first day before timed entry to a museum. Our eggs were overcooked and inedible, the waitress apologized but we no longer had time to eat and had to eat. No follow up from the hotel (while we had planned on dining in the hotel each morning we ventured out thereafter). Upon check in you are asked for your preference in newspapers. Not one day did we receive a paper. I mentioned this day 2 to the manager, no response and we did not receive a paper any day of our stay. Our room was across from the housekeeping closet which they started work at 6am (vacuuming starting at 8). In short, stay somewhere else. For a vacation and a hotel supposedly of this level there were way too many issues, way too much aggravation and far too little response, let alone, acknowledgment. …
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Park Hyatt Paris Vendôme, Owner at Park Hyatt Paris - Vendôme
Responded 3 weeks ago
Dear Mr. Steelman Thank you very much for taking the time to publish a comment regarding your stay at Park Hyatt Paris - Vendôme! As spoken together on your last day in Paris, and again, I would like to sincerely apologise for the way in which your stay was experienced. I do know that at this point nothing can make up for the way in which you must feel. However, please note that the very valuable feedback you have shared with us on this platform is going to be used in the next few weeks following New Year for the purpose of restructuring and training of our staff members. It is honest feedback such as this one, that points to where evident mistakes are made and as to where the focus must be redirected. At this point, our focus is on improving and making sure that these type of issues that you incountered never happen again, and thus will make sure to have this well implemented. Beyond this Mr. Steelman, I would like to thank you for your trust in the Park Hyatt Paris Vendome! Please note that I stand at your entire disposal should you ever need anything else. Kind regards, Benjamin Saunders Benjamin Saunders Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$1,354 - US$1,863 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt paris - vendome hotel paris, hyatt paris, paris hyatt
LOCATION
FranceIle-de-FranceParisSaint-Honoré / Triangle d'Or / 2nd Arr. - Bourse / Opéra / Bourse / Gaillon
NUMBER OF ROOMS
156
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Claim Your ListingPARK HYATT PARIS - VENDOME - UPDATED 2023 Hotel Reviews & Price Comparison (France) - Tripadvisor
Frequently Asked Questions about Park Hyatt Paris - Vendôme
Which popular attractions are close to Park Hyatt Paris - Vendôme?
Nearby attractions include Palais Garnier (0.3 km), My Paris Photo Tour (0.5 km), and BAM Karaoke Box Madeleine (0.3 km).
What are some of the property amenities at Park Hyatt Paris - Vendôme?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Hyatt Paris - Vendôme?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Park Hyatt Paris - Vendôme?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Paris - Vendôme?
Yes, paid public parking nearby, street parking, and valet parking are available to guests.
What are some restaurants close to Park Hyatt Paris - Vendôme?
Conveniently located restaurants include Pur' - Jean-François Rouquette, Frog Hop House, and L'Entente, Le British Brasserie.
Are there opportunities to exercise at Park Hyatt Paris - Vendôme?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Park Hyatt Paris - Vendôme have airport transportation?
Yes, Park Hyatt Paris - Vendôme offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Park Hyatt Paris - Vendôme?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Hyatt Paris - Vendôme offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Hyatt Paris - Vendôme?
The staff speaks multiple languages, including English, French, and German.