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4.0
#914 of 1,855 hotels in Paris
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
In the east of Paris, the hotel Campanile Bercy boasts an ideal location for exploring The City of LightsNature-lovers staying at Campanile Bercy will enjoy its privileged vicinity, taking walks in Bercy Park and its four gardens, strolling around the village "Cour Saint Emilion" as well as trying restaurants and cafes.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, French, Spanish, Chinese and 1 more
Location
17 Rue Baron le Roy, 75012 Paris France
Name/address in local language
Hôtel Campanile Paris Bercy Village
1,644 reviews
Getting there
Great for walkers
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For travellers on a budget travelling with family, this is a great hotel! Located in the arrondissement 12, the location is perfect to connect in all Paris via metro or bus. Also, daily is offered a generous and fresh breakfast which includes eggs, sausages, orange juice, seasonal fruits, hams and the freshly baked croissants and pain au chocolate among other delicious selections. Convenient 2 grocery stores and a variety of restaurants and shopping in Bercy Village. The rooms are small but the beds are comfortable and with sparkling linens, air conditioning that works perfectly. The bath can be small but is super clean and with clean towels all time, the shower with warm water. Great customer service. I definitely recommend the hotel and wish to come back again!
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Date of stay: September 2021
Value
Rooms
Service
Room Tip:The gym is really good also!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this as mystery hotel and were not disappointed. Room size was European in size, but totally adequate for our needs, we had a family room for 2 adults and a child. The reception team were good and multi lingual (Deborah was very good. Location is an easy walk to Bercy Village where there are plenty restaurants and cafes, at the Village there is a metro station which we used to get into the centre of Paris (Eiffel Tower etc). Just remember the hotel room is a small European size (which was expected). Other than that , great and good value.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed her for 5 nights great hotel spotless and very comfy , small room as mist European rooms are ,great power shower although slightly snug ,Very friendly and helpful staff with great breakfast and in a fab location 5 minute walk to metro so easy access to all sight seeing attractions. Bercy village is a 2 minute walk what a little gem lovely vibrate place to eat or ho for a drink ,supermarket next to hotel great selection of fresh food and anything else you may need . My only little niggle is the paper cups for your tea or coffee in the room ,too hot to hold when filled and very flimsy an accident waiting to happen ( we brought a couple if cheap mugs to use ) . Great hotel will certainly return
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The receptionist tried to charge me on arrival an amount nearly £100 more than the confirmed room and breakfast rate for 3 nights. I also informed them that only two people would occupy the room and not 3. They said “all was in order”, handed me the key card, and just charged the local room tax to my card. Despite showing the head receptionist our booking details confirming the agreed rate and informing them of the reduced occupancy level, they still charged an additional £97.56 to my card two days after I departed. This matter was reported and resolved by Visa with an immediate refund of the overcharged amount. After sending two emails to their Customer Relation Service Manager before contacting Visa, I am still waiting to hear back from them. Maybe Visa will have more luck dealing with their bank! It has taken me time to check my bank statement, write emails and bring this matter to the attention of Visa. It has ruined an otherwise pleasant enough stay at this mid-range hotel. In many years of travelling around the world, staying in hotels of all grades, I can honestly say the Campanile Customer Relations team is the worst I have ever experienced. I will never stay with them again and have recommended a family member to cancel their booking for later in the year.
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Date of stay: June 2023Trip type: Travelled with family
Room Tip:Find any where else to stay if you want a relaxing break.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANNE-CAROLINE IPOUSTEGUI, Autre at Hôtel Campanile Paris Bercy Village
Responded 29 Jun 2023
Mr Man, We have taken notice of your post and we are very surprised about it. In order to check the details of your booking and charges, we will need the name of the booking, the dates of stay/room number. We didn't received any complaint from campanile customer relations such as directly at our hotel. Do not hesitate to contact us directly in order to check all the details and also if we are the good hotel reviewed. Best regards
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I have a reservation with them in Booking.com and even though my cancelation policy was non-refundable due to the coronavirus situation they were willing to cancel it for free. Debra and Miriam helped me to solve my issue, I'm very grateful for them.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was very good for the money spent. The location was also good, having the metro Cour Saint-Emilion so close. The breakfast was also good with a selection of hot or cold buffet. The nearby area was very nice and there is a wide range of restaurants where to dine.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice Location. 5 minute walk from cour San emilie station. Good neighborhood too. Lots of restaurants and shops around the hotel. Breakfast spread is a good mix of french pastries, cold cuts, cheese and eggs. As for drinks, you have coffee, chocolate, milk and juices. They offer luggage storage. You just need to bring your luggage in their luggage room.
The room is small which is typical European size.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip:Don't bring big bags. Room is small.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANNE-CAROLINE IPOUSTEGUI, Autre at Hôtel Campanile Paris Bercy Village
Responded 12 May 2023
Hi, We were delighted to see the rating that you gave us. It is a real pleasure to hear that your stay at our hotel was a pleasant one. It's perfect if breakfast gave you the moment of pleasure you were hoping for! We are delighted you enjoyed our location. Looking forward to seeing you again for your next stay in PARIS, and hoping to continue to bring you complete satisfaction. Hotel Campanile Bercy Village
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The price and location of this hotel is a must. Literally, the hotel is 3 minutes walk away from the metro. The metro - cour saint-emilion. To attractions, the average to reach Eiffel tower, Louvre, etc is around 20 to 25 minutes via the metro. Nearby are restaurants, cinema, mini supermarkets and clothes shops via Bercy Village.
Back to the hotel. Upon reaching it, you are greeted with multi lingual staff who still wear face masks. They are well mannered members.
Rooms are reasonable size. Not too small and not too big. Shower room is ok but shower is a bit small.
Now for some impressive things I have noticed. Fast WiFi! I mean very fast WiFi! There is also multilingual channels too.
Downstairs there is a bar and breakfast area.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip:Download the Paris train app and do not rely on the accuracy of maps. This is important for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Probably the worst hotel I’ve stayed in. I was there for a month for work, and had 6 hot showers. My 9 complaints to the front desk fell on deaf ears. They put me in the tiniest of rooms on a single very uncomfortable bed which made sleeping well a rarity. Every time a door was shut on my floor it blaster through the building. TV didn’t work, light bulbs blown, and breakfast didn’t change one in the month I was there. 50% of the staff were nice, the other 50 not. Will not be returning. Looking forward to returning home to a nice hot showing and comfortable double bed.
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Date of stay: August 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANNE-CAROLINE IPOUSTEGUI, Autre at Hôtel Campanile Paris Bercy Village
Responded 11 Sept 2024
Hello, thank you for your review of your recent stay at our hotel. We are sorry to hear about the challenges you faced during your time with us. We apologize for the issues with the hot showers. Plumbers will make major works during september in order to correct this. You room was a twin room as booked by your company, and all our rooms have the same size. We understand that they aren’t big enough for a long stay. Campanile is a chain, and propose a large choices on our hot and cold buffets, plus pastries and cakes. Your feedback is valuable to us, and we will address these concerns with our team to make necessary improvements. We hope that you have made a good travel back home. Best regards. Campanile Paris Bercy Village
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Budget, tiny, rooms with coffin size shower at luxury prices. Beds are clean and comfy but hotel is old fashioned, bathroom is hardly large enough to turn around in and coffin size showers impossible to bend over in.
The rooms are very very small and not even a cup for your morning tea or coffee, just paper cups and not so much as a spoon to stir it with.
It's like a backpacker hostel but at professional prices.
Bercy is lovely and metro close by but book closer to Paris central districts and tourist attractions for lower prices.
We had a comfortable , if claustrophobic, stay but paid way too much for the experience
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Date of stay: September 2022Trip type: Travelled with family
Room Tip:Choose elsewhere, it's too much money for too little comfort, convenience, space
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes we arrived early as well. There was % of us. The had no problem storing our luggage in a safe place, It was tagged and we were given a ticket so we could retrieve them later.
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HÔTEL CAMPANILE PARIS BERCY VILLAGE | UPDATED 2024 Hotel Reviews & Price Comparison (France) - Tripadvisor
Frequently Asked Questions about Hôtel Campanile Paris Bercy Village
Which popular attractions are close to Hôtel Campanile Paris Bercy Village?
Nearby attractions include L'Horizon de Kheops - Paris Bercy (0.2 km), Les Pavillons de Bercy - Musée Des Arts Forains (0.3 km), and Le 3bis Paris (0.2 km).
