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Mercure Paris Wagram Arc de Triomphe
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Avg. €291 /night, 12/6 - 12/7
€400
per night
€298
per night
€195
per night
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4.0
#742 of 1,855 hotels in ParisLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Hotel featuring 43 air-conditioned rooms. Small, charming hotel, recently refurbished, located near the famous "Avenue des Champs Elysées", only 2 minutes walking distance from the Arc de Triomphe, "Place de la Concorde" and "Arche de la Défense".
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Dry cleaning
Wifi
Breakfast buffet
Non-smoking hotel
Laundry service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Languages Spoken
English, French, Spanish
Location
3 Rue Brey, 75017 Paris France
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Orly Field
17.3 km•
See all flights
Charles De Gaulle Airport
23.8 km•
See all flights
Charles de Gaulle – Étoile
4 min•Paris RER
Car Hire
285 Restaurants
within 0.5 kilometers
822Reviews10Q+A31Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
The hotel is nicely located, near to Place de l'Etoile!
I was a bit disapointed as a Diamond customer I didn't get an upgraded room and didn't get my welcome gift as it's should be.(fruit or sweets)
The room is really small.
Toilette cans be cleanest and need more attention.
The room costs around 250€/night and it's why I was dispointed for above points...
Normally it should be an unforgettable stay and it wasn't .
I was a bit disapointed as a Diamond customer I didn't get an upgraded room and didn't get my welcome gift as it's should be.(fruit or sweets)
The room is really small.
Toilette cans be cleanest and need more attention.
The room costs around 250€/night and it's why I was dispointed for above points...
Normally it should be an unforgettable stay and it wasn't .
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location, nice decor in the room, could have been a great stay. But three problems with service almost turned it to a very bad experience.
The first one is the carelessness of the person who cleaned my floor. The narrow corridor was filled with stuff that was just left on the floor - unplesant to the eye, challenging if you have luggage, not very hygienic.
A second problem was when I asked for a late checkout. The attendant did not make any effort to look at the availability or to understand my needs - I had a late flight and would gladly pay a partial rate if offered. Her attitude was almost rude.
And then when I checked out, she (the same attendant) gave me the credit card machine to pay for the stay. I asked a very simple question - is it not paid for already? It was, of course, but she did not care to check. If I had not been alert, I would have to spend some time with the credit card company to cancel a redundant payment.
Quick note: in both situations the attendant was nor busy and no other clients were in the reception.
For me it is unacceptable that a Mercure hotel allows this kind of employee lack of training and lack of good will.
The first one is the carelessness of the person who cleaned my floor. The narrow corridor was filled with stuff that was just left on the floor - unplesant to the eye, challenging if you have luggage, not very hygienic.
A second problem was when I asked for a late checkout. The attendant did not make any effort to look at the availability or to understand my needs - I had a late flight and would gladly pay a partial rate if offered. Her attitude was almost rude.
And then when I checked out, she (the same attendant) gave me the credit card machine to pay for the stay. I asked a very simple question - is it not paid for already? It was, of course, but she did not care to check. If I had not been alert, I would have to spend some time with the credit card company to cancel a redundant payment.
Quick note: in both situations the attendant was nor busy and no other clients were in the reception.
For me it is unacceptable that a Mercure hotel allows this kind of employee lack of training and lack of good will.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MorganeVandeportal, Executive Assistant at Mercure Paris Wagram Arc de Triomphe
Responded 28 Jan 2020
Dear guest; Thank you for taking the time to tell us about your experience at the Mercure Wagram. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I stay at your disposal may you want to discuss this further. Best regards, Morgane Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Very well located, extremely close to the metro station, bars and the Champs Elyses. New facilities, it has a mini bar in the hall, exclusive for guests, where they offer free hydration and some snack. They offer breakfast coffee but I didn't hire. The room is very small but very well arranged and with amenities such as bath kit, laundry, hairdryer and towel dryer. Excellent receptionists, including one of them speaks very well Portuguese and is extremely nice.
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Automatically translated
Date of stay: October 2024Trip type: Travelled as a couple
Room Tip: A poucos metros da estação do metrô, muito bem localizado.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel environment, the breakfast, the room was convenient. All the staff was very friendly and helpful. But I experienced a very bad behavior from one of the staff. His name is Jean. I hope you have the cams and watch how he shouted at me. The customers can have negative issues while settling to the hotel. The customer can request the needs, if it doesn’t solve, the customer can give complaint, of course without shouting. But the receptionist behaved very badly to me while I was complaining. He shouted on Monday night and. I was very frightened, couldn’t sleep. And Thursday morning I didint want to keep in touch with him while checking out. He again behaved very badly, rude and aggressive. You can see all the details thru your cams. Nobody can say ‘ you have a problem ‘ to the customer / visitor.
I wanted to share my experience and hope to give feedback.
I will give this feedback to my company not to use this hotel for upcoming visits.
Ps: I don’t want to label all the staff badly. The rest of them, other receptionist, the breakfast ladies all helpful.
Regards
I wanted to share my experience and hope to give feedback.
I will give this feedback to my company not to use this hotel for upcoming visits.
Ps: I don’t want to label all the staff badly. The rest of them, other receptionist, the breakfast ladies all helpful.
Regards
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent PLAINEMAISON, General Manager at Mercure Paris Wagram Arc de Triomphe
Responded 22 Dec 2022
Dear guest, Thank you for giving us your feedback following your stay at our hotel. I am sorry to hear that you had a bad experience with one of our staff. Could you contact me directly in order to discuss it further ? My email is H2053-OM@accor.com Best regards, Morgane
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel is great. 3 minutes from the Arc de Triomphe, possibility to visit Paris on foot but also by metro thanks to the metro station located 3 minutes and serving 3 lines 1,2 and 6 + RER A (direct from Gare de Lyon or Disneyland Paris).
The staff is lovely and we were able to get a room even though we had arrived earlier than check-in.
The room is small but well organized. Same for the bathroom which still had a large and beautiful shower.
The quality of the mattress is good and the insulation between the rooms too. We heard some noises from the outside in the evening but nothing awkward to sleep knowing that this hotel is in a perpendicular street of Wagram so rather in a quiet street. We felt on the 2nd floor a slight tremor coming from the subway that passes below but nothing bad either!
We didn't take the pdj so I can't say anything about it.
In conclusion, a very good Mercury to favor if you are looking for a strategic location in Paris.
The staff is lovely and we were able to get a room even though we had arrived earlier than check-in.
The room is small but well organized. Same for the bathroom which still had a large and beautiful shower.
The quality of the mattress is good and the insulation between the rooms too. We heard some noises from the outside in the evening but nothing awkward to sleep knowing that this hotel is in a perpendicular street of Wagram so rather in a quiet street. We felt on the 2nd floor a slight tremor coming from the subway that passes below but nothing bad either!
We didn't take the pdj so I can't say anything about it.
In conclusion, a very good Mercury to favor if you are looking for a strategic location in Paris.
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Automatically translated
Date of stay: November 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were staying for a weekend in the Mercure wagram,
Service was good, even before we arrive, we have sent emails to the hotel, that were answered quickly and professionally.
Room was quite small, but its a French standard, so we didnt expect more.
Breakfast was good t this level of hotel, there was a good selection of hot and cold stuff, and even nespresso machine at breakfast.
location was really good, few minutes walk to arc de triomphe.
the only downside was that i wasnt offered any upgrade as an accor gold member.
Service was good, even before we arrive, we have sent emails to the hotel, that were answered quickly and professionally.
Room was quite small, but its a French standard, so we didnt expect more.
Breakfast was good t this level of hotel, there was a good selection of hot and cold stuff, and even nespresso machine at breakfast.
location was really good, few minutes walk to arc de triomphe.
the only downside was that i wasnt offered any upgrade as an accor gold member.
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MorganeVandeportal, Executive Assistant at Mercure Paris Wagram Arc de Triomphe
Responded 3 Mar 2020
Dear Guest, Thank you for taking the time to give us your feedback. We are delighted that you enjoyed your stay with us and that the location of the hotel was convenient for you. We are sorry that you could not benefit un upgrade, unfortunately our hotel being quite small we do not have enough privilege rooms to upgrade all of our ALL members. Don't hesitate to contact us before your next stay and we will do our best to upgrade you this time ! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel for a business trip in the heart of Paris. The welcome is warm and the rooms are well maintained. Everything you need is in the room. The only downside is the metro that runs underneath the hotel, so be sure to bring earplugs to sleep.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Oordopjes meenemen voor s’nachts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good location not bad breakfast. Worst view ( avoid the ground floor) no views. Good wifi. And some good restaurants around the hotel. If you need iron you have to borrow it from the front desk. Room was clean with not much amenities like coffee machine or slippers.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great choice to stay for a weekend. Clean rooms and easy check in. Staff were really helpful. Yummy breakfast. Safe location as well and easy access to everything. Only a few minutes from the metro Charles De Gaulle Etoille.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel ideally located a stone's throw from the Champs Élysées.
Friendly welcome.
The Privilege rooms are a little small but very clean and adequate for a short stay.
Breakfast room in the basement, you can hear the metro as if you were there.
Breakfast buffet correct but not very extensive.
Friendly welcome.
The Privilege rooms are a little small but very clean and adequate for a short stay.
Breakfast room in the basement, you can hear the metro as if you were there.
Breakfast buffet correct but not very extensive.
Read more
Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed at hotel along with my wife for 3 nights and almost every night we walked from hotel to Champs Elysees (6-8 minutes) or Arc De Triomphe (3-5 minutes). We felt safe while strolling at late nights. To get on top of ADT you would need to take a long subway which was well lit but will not have much crowd as entry to top is not allowed during night time. For Champs Elysees, you have option of not using subway as well
We stayed in room which was not road facing and was very quiet
Hope this helps.....
Have fun and enjoy your trip.....
Yes there was in our room.
Good Morning Sir,
We do have few interconnecting rooms in our establishment. They can be booked only on demand.
We stay at your disposal,
The Reception Desk.
I don't think so. Rooms are rather small and I can't remember that i saw any balcony. The room to the front face the street which is quite noisy and wouldn't really invite to spend time on a balcony.
"Great Hotel staff Gabriella, Pierrelie and Andre were so lovely. Location was accessible to famous restaurants, shops & attractions. "Read full review
"Their room service is usually done in the afternoon! Make sure to specifically ask for morning service if you are back by noon."Read full review
"Please try to avoid 5th floor rooms with a slanting roof as part of room becomes virtually inaccessible"Read full review
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PRICE RANGE
€187 - €283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure paris wagram arc de triomphe hotel paris
LOCATION
FranceIle-de-FranceParisÉtoile / Champs-Élysées / 17th Arr. - Batignolles-Monceau / Ternes
NUMBER OF ROOMS
43
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingMERCURE PARIS WAGRAM ARC DE TRIOMPHE | Hotel Reviews & Price Comparison (France)
Frequently Asked Questions about Mercure Paris Wagram Arc de Triomphe
Which popular attractions are close to Mercure Paris Wagram Arc de Triomphe?
Nearby attractions include Arc de Triomphe (0.3 km), Champs-Elysees (0.4 km), and Bam Karaoke Box Etoile (0.4 km).
What are some of the property amenities at Mercure Paris Wagram Arc de Triomphe?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
Which room amenities are available at Mercure Paris Wagram Arc de Triomphe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What are some restaurants close to Mercure Paris Wagram Arc de Triomphe?
Conveniently located restaurants include Bagel Way, Miura, and Bustronome Paris.
Are any cleaning services offered at Mercure Paris Wagram Arc de Triomphe?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mercure Paris Wagram Arc de Triomphe?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Mercure Paris Wagram Arc de Triomphe?
Many travellers enjoy visiting Cathédrale Notre-Dame de Paris (4.7 km), Arc de Triomphe (0.3 km), and Sainte-Chapelle (4.2 km).
Is Mercure Paris Wagram Arc de Triomphe accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.