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Hotel Astor Saint-Honore

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Hotel Astor Saint-Honore
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1,115 Reviews from our TripAdvisor Community

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Showing 768: English reviews
Greater London, United Kingdom
Reviewed 21 October 2016

Great location for museums, galleries, shopping, sightseeing, etc. Hotel was quiet except for children shreiking outside at 1.00a.m., and somebody running up and down the corridor outside at 2.00a.m., followed by the alarm clock of the room next door (620 - we were in 619) at 6.30a.m. later the same Saturday night/Sunday morning!! Breakfast was delicious with lots of choice...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank robertcW3957ZG
Morgan_Mondoloni, Director of Operations at Hotel Astor Saint-Honore, responded to this review

Dear Robert, Thank you very much for taking the time to share your feedback after your recent stay with us ! I am glad you enjoyed our breakfast and its fresh products. We are terribly sorry about the noise you heard during the night and regarding the lack of diner options on Sunday night. Please be advised that our Clef...

Atlanta, Georgia
Reviewed 16 October 2016

Nestled in quiet street but a block from main street with restaurants and subway station. This hotel will go under renovation in October. Even though it's an older hotel, the appearance and condition of the room is quite good. Room is just the right size and good amenities. Bathroom's towel rack is quite dangerous due to location. Window facing the...

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Helpful?
Thank CVictorT
Morgan_Mondoloni, Manager at Hotel Astor Saint-Honore, responded to this review

Dear Victor, Thank you for sharing your experience on Tripadvisor. It was a pleasure to receive you. I'm glad the breakfast have pleased you, and I can announce you for sure that it will be even better at the re-opening. Bests regard, Nicolas Clavier Executive Chef

Rebplus1
Reviewed 16 October 2016

We aren't usually compelled to review anything but the standout performance of the staff of the Hotel Astor is definitely deserving of one. The lobby is nicely decorated and the front counter staff helpful and efficient. They speak excellent English and happily tolerated our questionable attempts at French. Rooms are well sized, kept clean and air conditioned with a great...

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Helpful?
Thank Rebplus1
Morgan_Mondoloni, Manager at Hotel Astor Saint-Honore, responded to this review

Dear Guest, I wanted to say a big thank you for sharing your experience at the Astor House. We are happy, and that made us happy, to have contributed to the success of your stay in Paris. I will not forget to send your congratulations to the concierge and catering teams. It will be a great pleasure to receive you...

Paris, France
Reviewed 16 October 2016

I stayed here for business. The staff was professional and helpful, rooms very comfortable, location was perfect. I didn't eat any of the food, but it looked delicious. It was just for one night but I wish it was longer. I'll definitely be back.

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Helpful?
Thank Richard T
Morgan_Mondoloni, Manager at Hotel Astor Saint-Honore, responded to this review

Dear Richard, We want to thank you for having shared your opinion on Tripadvisor. It’s a pleasure to know you spend a nice stay with us. We wait for you after the renovation in 2017 with the same team! Best Regards, Dominique Guillaume Executive Housekeeper

Hassocks, United Kingdom
Reviewed 15 October 2016

Location is good, staff is friendly and professional, but the rooms and furnishing are hot up to scratch. We had a pleasant stay, but the room was what it was. The beds especially were a huge disappointment,. Too short, too narrow, and mattress uncomfortable beyond....

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Helpful?
Thank Juho J
Morgan_Mondoloni, Manager at Hotel Astor Saint-Honore, responded to this review

Dear guest, I am pleased to read that our team was able to welcome you with warmth and professionalism. Be advised that the hotel comes into full renovation at the end of the month: All standards are revised upwards and a qualitative point of view to offer a customer extraordinary experience. Hoping to see you at the reopening on your...

Singapore
Reviewed 14 October 2016 via mobile

Selected the room via the Hilton app, and as a gold member I was happy to have been upgraded to a suite! Then upon check in I had been switched to another room- a deluxe for whatever reason- so why in the first place let me choose the room via the app and then downgrade us. They did try to...

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Helpful?
Thank Erert82
Charline S, Front Office Manager at Hotel Astor Saint-Honore, responded to this review

Dear Guest, thank you for sharing your experience following your recent stay at the Astor. I am pleased you enjoyed the service delivered as well as the location of the hotel. I would like to thank you for sharing your feedback regarding the Hilton App and the opportunity to process the check in online. This is quite a new function...

Chicago, United States
Reviewed 14 October 2016

A surprise trip for my daughter. We had the King Jr suite, lots of room and bathroom was so roomy! Comfy beds, the staff was fantastic. Please know they are doing a full renovation of this hotel the end of this month. The room was dated, but it still had the full Parisian charm. Close to many great restaurants, a...

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Helpful?
Thank Selette M
Charline S, Front Office Manager at Hotel Astor Saint-Honore, responded to this review

Dear Selette, thank you for taking the time to share this review following your recent stay with us. I am delighted that you enjoyed the charming and typical style of our junior suites. I hope your daughter enjoyed the surprise as well as the city of lights! Indeed we will be renovating the hotel as from October 30th and reopening...

Princeton
Reviewed 13 October 2016

We stayed at the hotel for 3 days. While the hotel was charming, the upcoming renovation is way overdue. No A/C, loose tiles, and a non-working safe were just a few of our concerns. The shining star of our visit was Denis Pirouelle, the most wonderful, well-informed, and gracious concierge we have ever encountered. I sincerely hope that he will...

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Helpful?
Thank Cleomissy
Management response:

Dear Cleomissy, I personnally wanted to take the opportunity to thank you for your so kind comment after your stay with us recently ! Of course unfortunately as you could check our beautiful Maison ASTOR has become an old lady which will be closing oct 30th for 9 months of renovation ! Our number one goal is truly to welcome...

Miami, United States
Reviewed 12 October 2016

My family and I stayed at this hotel on our vacation to Paris. The hotel is in a great location however the hotel needs some major renovation. The rooms are outdated and don't seem very clean. The air-conditioning never worked during our stay. The bathroom was not the cleanest. The staff was very attentive though but the hotel just didn't...

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Helpful?
Thank Jeffry Benjamin V
AlexandreAstorParis, Econom / Cost Control at Hotel Astor Saint-Honore, responded to this review

Hello Jeffry Benjamin, We want to thank you for having shared your opinion on Tripadvisor, Your experience matters for us a lot, it is with pleasure that we can inform you about the renovation of la Maison Astor from November, 2016. We are impatient to see you again like at home. By wishing you a beautiful day. Alexandre Espagnet

Woodbridge, Connecticut
Reviewed 11 October 2016

Impressed with entire staff and especially Edward who is a concierge. He was instrumental in making our visit very enjoyable by recommending restaurants, arranging trips and always very helpful. He has a great attitude and a very good listener.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank thomasaQ6770PX
AlexandreAstorParis, Econome / Controleur des couts at Hotel Astor Saint-Honore, responded to this review

Hello Dear Host, I have to thank you for having made known your opinion on Tripadvisor, Our teams make all that they can to return you one night, a weekend, one week of the most pleasant, Our heart of job is the satisfaction of our hosts, and it is with impatience that we wait for you to surprise you one...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Hotel Astor Saint-Honore

Address: 11 rue d Astorg | 8th Arr., 75008 Paris, France
Region: France > Ile-de-France > Paris
Price Range: €232 - €979 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Astor Saint-Honore 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Astor Saint Honore Hotel
Hotel Style:
#387 Luxury Hotel in Paris
#626 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Astor Saint-Honore staff and other travellers.
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Questions? Get answers from Hotel Astor Saint-Honore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Eiffel Tower”
 of 5 bubbles KarenBSF, 1 Nov 2016 | Read review
“Deluxe Kings are a reasonable size”
 of 5 bubbles AKK, 29 Oct 2016 | Read review
“As far away from elevator as possible”
 of 5 bubbles MsMMiler, 22 Oct 2016 | Read review
“facing courtyard garden”
 of 5 bubbles CVictorT, 16 Oct 2016 | Read review
“The suites are really nice. Try for a room facing the street as the view was fantastic”
 of 5 bubbles Ericjensen1, 9 Oct 2016 | Read review
5 of 5