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Hotel Astor Saint-Honore

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1,115 Reviews from our TripAdvisor Community

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Showing 768: English reviews
Istanbul, Turkey
Reviewed 29 October 2016

if you would like to stay near to parisian attraction you can chose this hotel but nothing more . hotel is old and need renovation ,it isn't like hilton .I can't feel myself like HHonors memeber .Staff was okay .

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank denislavi2016
Pittsburg,ca
Reviewed 28 October 2016

Great and friendly staff!!! Perfect place for a honeymoon or special occasion. Cant wait for the remodel to be finished. Very hideous location, with all the resteraunts and landmark sightseing minutes away

Review collected in partnership with Hilton Hotels & Resorts
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Thank dapipeftr
French Riviera
Reviewed 28 October 2016

Astor Hotel will be completely refurbished during winter time. So far, the location is ideal – a few minutes walk from the tube and in the heart of Paris. The hotel offers nice rooms with a very quiet view on the interior court. Mattresses quality shall definitely be improved and a lot of wear and tear in the rooms and...

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Helpful?
Thank Leonor P
Eagle, United States
Reviewed 27 October 2016

This hotel was nice but in need of an update - which from what I understand is happening the end of October. The location turned out to be a bonus. At first we thought it was "secreted" away but we were able to walk to all the attractions and wound up loving the central location.

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Helpful?
Thank Steven J
cranford, new jersey
Reviewed 26 October 2016

I understand this hotel is going to be under renovation in one week, but it still would have been nice if the toilet work consistently, if I didn't have to use a sledge hammer to push the button to flush the toilet, a ladder would have been nice so I could climb into the bath tub instead of needing a...

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Helpful?
Thank esl1007
Management response:

Dear Guest, First of all let me take the opportunity to thank you for sharing your feedback with us ! I truly understand you haven't been satisfied after staying with us recently ... We all want to tell you how sorry we feel with your comments on the eve of our closing for 9 months renovation . Our wish would...

Lowell, MA, United States
Reviewed 25 October 2016

No faults with this hotel. Staff extremely helpful. Off on a side street but they all are in Paris but it was a great location and around the corner from the Metro. Getting the breakfast in the morning is worth the value!

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Helpful?
Thank Joseph P Mr P
Morgan_Mondoloni, Director of Operations at Hotel Astor Saint-Honore, responded to this review

Dear Joseph, Thank you for your lovely review and for praising our staff & facilities ! We hope to welcome you back soon at La Maison Astor. Kind regards, Morgan Mondoloni Director of Operations

Hilliard, United States
Reviewed 24 October 2016

How do you rate a hotel? If you rate it solely on appearance then this hotel has some work to be done which they are going to do starting next week. I am certain once the renovations are completed this will be one of the great hotels in Paris. The staff was fantastic, warm and friendly. The concierge staff was...

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Helpful?
Thank Laird A
Charline S, Front Office Manager at Hotel Astor Saint-Honore, responded to this review

Dear Laird, thank you so much for sharing this nice review and for the amazing five star rating. Denis and all the staff will truly appreciate your kind words, thank you on their behalf! We all hope to have the great pleasure to welcome you back to the Maison Astor after the renovation, in Summer 2017. With kind regards, Charline...

London, United Kingdom
Reviewed 22 October 2016

I stayed here as the Astor Saint-Honore was convenient for a business meeting the next day and is a member of the Hilton group, as I am in their loyalty scheme.. It was a mistake. The hotel is far below the standard to be expected of a Hilton. It is due to close shortly for several months for refurbishment, but...

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Helpful?
Thank TopTraveller101
Management response:

Dear Toptraveller101, We really wanted to answer your feedback after your stay with us recently ! So sorry for your bad experience but what can we say after your critics if not admit you are right as you have been through all these bad experiences ... let me apologize in the name of all our teams but as you know...

United States
Reviewed 22 October 2016

I too hope it will be better after renovation, but not so much for the room quality. It was nice, fairly clean, and the bed and furniture was comfy. The bathtub couldn't hold any water to take a bath (the stopper wouldn't seal and the water pressure was poor) and the bathroom sink wouldn't drain - the stopper was disconnected...

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Helpful?
Thank MsMMiler
Morgan_Mondoloni, Manager at Hotel Astor Saint-Honore, responded to this review

Dear Guest, Thank you for your comment on Trip Advisor. I would like to apologize for your experience with our staff, we will share your comment with our Housekeeping Team to avoid this to happen again. Nerveless we hope to see you after our renovation in the New Maison Astor ! Kindest Regards, Dominique GUILLAUME Executive Housekkeper

Philadelphia, Pennsylvania
Reviewed 22 October 2016

A friend booked us here for one night. Wow! What a surprise, when we checked-in and were given a Penthouse Suite.The room was beautiful and spacious. The wrap around terrace gave us views of the Eiffel Tower and Montmartre. The breakfast was quite good too. The staff was excellent, especially Pascal our concierge. His dinner recommendation, Pomze, was just what...

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Helpful?
Thank ZipsterM
Morgan_Mondoloni, Director of Operations at Hotel Astor Saint-Honore, responded to this review

Dear Guest, Thank you so much for your kind words ! We will share your feedback with our team with great pleasure. Hope to see you soon at your new Parisian Home :) Kindest regards, Morgan Mondoloni Director of Operations

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Hotel Astor Saint-Honore

Address: 11 rue d Astorg | 8th Arr., 75008 Paris, France
Region: France > Ile-de-France > Paris
Price Range: €227 - €946 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Astor Saint-Honore 4*
Number of rooms: 129
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Also Known As:
Astor Saint Honore Hotel
Hotel Style:
#391 Luxury Hotel in Paris
#626 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Astor Saint-Honore staff and other travellers.
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Atlanta, Georgia
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Eiffel Tower”
 of 5 bubbles KarenBSF, 1 Nov 2016 | Read review
“Deluxe Kings are a reasonable size”
 of 5 bubbles AKK, 29 Oct 2016 | Read review
“As far away from elevator as possible”
 of 5 bubbles MsMMiler, 22 Oct 2016 | Read review
“facing courtyard garden”
 of 5 bubbles CVictorT, 16 Oct 2016 | Read review
“The suites are really nice. Try for a room facing the street as the view was fantastic”
 of 5 bubbles Ericjensen1, 9 Oct 2016 | Read review
5 of 5