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Mercure Paris Champs Elysees

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#1,302 of 1,793 Hotels in Paris
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1 room 2 adults 0 children
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Mercure Paris Champs Elysees
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489 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Ombersley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

The staff are excellent and service levels are very good. Only comments are that the carpets need to be renewed and the air conditioning needs to be updated The rooms are comfortable and bathrooms modern and showers are great.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank orly3
About Hotel's Favourite Review
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear orly3, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Champs Elysées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 22 December 2016 via mobile

I have stayed at this hotel many times It is convenient for my work The rooms are ok and the beds comfortable I am a platinum Accor cardholder so usually get treated well across all Accor hotels This week unbeknown to me I booked a standard room I was told that all standard rooms across ALL Accor hotels are SMOKING...

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Helpful?
Thank Paul W
Wellington, Wellington, New Zealand
Reviewed 14 September 2016

Centrally located off the Champs Elysees, room was small that was to be expected in Paris. The headboard and carpet were stained and looked out of place. Need to be replaced or steam cleaned. Excellent staff and service could not fault them.

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Helpful?
Thank Andrew C
East London, South Africa
Reviewed 7 September 2016

The one good thing about this hotel is it's location. Other than that, I can't think of another reason to stay there again. The lift was out of order one of the 2 day's that we were there. The lobby area is very stuffy. Our bedroom was small but sufficient. The bathroom was just too small and we couldn't use...

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Helpful?
Thank Gaeleen A
Numurkah, Australia
Reviewed 31 July 2016

Very poor room. We enjoyed a wonderful holiday in Europe, staying at nine different hotels/apartments.This was by far the worst we encountered, and in my 35 years of travel in Australia, it would rate as one of the worst I have been at. In the middle of their summer, we had a room with no air conditioning and the only...

Review collected in partnership with Accorhotels.com
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1Thank neil2305
Southampton, United Kingdom
Reviewed 30 July 2016

We stayed here for a few days for the Tour De France and had a really good time. The location is perfect, less than a 5 minute walk to the Arc De Triomphe and a 15 minute walk to the Eiffel Tower. The staff were great, really friendly and spoke perfect English, we were in room 302 which was an...

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Helpful?
Thank john b
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear john b, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Champs Elysées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Zurich, Switzerland
Reviewed 24 July 2016 via mobile

This place was quite well located, but for sure isn't on or even too near Champs Elysees. The room I had was beyond the garden out back and frankly was 'poky'. Couldn't open door fully as the bed was in the way, and the only place I could find room to unfold the ironing board was in the bathroom. Staff...

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Helpful?
1Thank Mike C
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear Mike C, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Champs Elysées. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Reviewed 15 June 2016 via mobile

Stayed there for 2 nights. Room rates were not inline with the quality of product offered. I was assigned a room in the old building (like a backyard extension building.) Room has a musky smell. It is also very dark and room is poorly maintained. When asked why no bedroom slippers and toothbrush, I was told it's normal. Well, it's...

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1Thank 566jessiek
Sydney, Australia
Reviewed 14 June 2016

What one would expect in Paris & nothing more. A small hotel near to the main sightseeing attractions of this city. Staff were pleasant, however they denied having any knowledge of the "package inclusions" that appear on their website & on the reservation. The package should have included a Paris Pass or The City Bag Mercure but was nothing was...

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Helpful?
Thank Notnats6
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Notnats6, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Champs Elysées. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sao Paulo, SP
Reviewed 3 May 2016

The hotel is just ok. Clean and staff is attentive. Rooms are really small. Elevator is too small and confusing, because it´s between floors, so you have to go up or down in the stairs. Breakfast is expensive for what it serves, if its not included in the rate. But, there are a market 1 block away and also a...

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Helpful?
Thank MarceloM9
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear MarceloM9, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Champs Elysées. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Staying in Champs-Elysees

Neighbourhood Profile
Champs-Elysees
This area is characterized by its namesake avenue which extends northwest from the Louvre to the modern business district, punctuated by the iconic Arc de Triomphe. Grand embassies stand among impressive offices and presidential palaces; architecture from 19th century Universal Exhibitions, homes, art galleries, and 19th century streets designed by Baron Haussmann flank haute-couture boutiques. This neighborhood never rests, buzzing with visitors from around the world at all times of day and night, all within a stone's throw of the Seine.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Mercure Paris Champs Elysees

Address: 51 rue Lauriston, 75116 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees , Passy
Price Range: €98 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Paris Champs Elysees 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Mercure Paris Champs Elysees Hotel Paris
Best Western Paris
Best Western Champs Elysees
Paris Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Champs Elysees staff and other travellers.
3 questions
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Dallas, Texas

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Questions? Get answers from Mercure Paris Champs Elysees staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at the rear take a long time to receive hot water, try the front of the hotel.”
 of 5 bubbles Notnats6, 13 Jun 2016 | Read review
“high categories, larger”
 of 5 bubbles MarceloM9, 3 May 2016 | Read review
“In the back or in the garden.”
 of 5 bubbles NancyO848, 6 Jan 2016 | Read review
“A room at the back overlooks their own courtyard and is therefore quieter than the front although the road is not really busy”
 of 5 bubbles StephenM183, 25 Oct 2015 | Read review
“Not disabled friendly.”
 of 5 bubbles FlyingDuck787, 15 Aug 2015 | Read review
5 of 5