InterContinental Paris - Le Grand
2 Rue Scribe, 75009 Paris France
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About
#434 of 1,887 hotels in Paris
Location
Cleanliness
Service
Value
Travellers' Choice
The InterContinental Paris Le Grand, opened during the reign of Napoleon III, is located in the very heart of the city: across the street from the Opéra Garnier, close to some of the best-known Parisian attractions, world-famous department stores and the wonderful Place Vendôme. The hotel contains 470 rooms, all richly decorated in the colours of the Opéra, and a warmly illuminated haven of peace and serenity in the bustle of Parisian life: la Verrière.
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Property amenities
Parking
Free internet
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Paid wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand films
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
French, Arabic, Chinese
Location
100Great for walkers
Grade: 100 out of 100
521Restaurantswithin 0.5 km
110Attractionswithin 0.5 km
Contact
2 Rue Scribe, 75009 Paris France
Name/address in local language
Getting there
OpéraParis Metro2 min
AuberParis RER3 min
Car HireSee all Paris car hire
3550Reviews77Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Not our first stay at this really grandeur hotel excellently located especially for those who like walking. The hotel is magnificent, good service, spacious and nicely decorated room. Bathroom was a little cold so maybe Make sure the towel rail heater is working, that would help. Excellent breakfast, rich and various buffets, so not boring even for a long stay. Spacious and impressive lounge bar, with high ceilings, good to meet people, have a nice chat with some privacy too. Staff made our stay even more memorable with nice treats to celebrate my husband’s birthday.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
As someone who regularly travels for work, and a frequent visitor to Leading Hotels of The World properties, this hotel genuinely is a Parisian Gem which cannot be missed. My wife and I stayed one night to celebrate our 1st wedding anniversary, and purposefully chose not to stay at The Ritz as this hotel had had a more recent renovation, and I personally love IHG Intercontinental Beds. All I can say is, this hotel is a no-brainer for anyone who expects American 1st class service in Paris. The staff are truly wonderful, from the bellhops to the manager. We had an issue during our stay, and the hotel could not do enough for us to correct it. The decor is beautiful, the entire atmosphere is so elegant, and the beds (of course) are spectacular. If anyone is looking for a high-class stay in the 'Opera' district of Paris, this hotel requires no further thought, just book. My honest opinion is that more 'Leading Hotels' would succeed a lot better if they followed customer service care as well as Christophe and his superb team at The Intercontinental Paris Le Grand…
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Date of stay: January 2023
Value
Service
Sleep Quality
Room Tip: Honestly Superb, Worth every Penny
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Christophe Laure, Directeur général at InterContinental Paris - Le Grand
Responded 2 weeks ago
Dear Jsanford121, Thank you for such a glowing review following your recent anniversary stay with us here at InterContinental Paris Le Grand ! It will be a real honour and pleasure to share your compliments and kind words with the team. We are here to serve our guests and such praise from our guests is always highly motivating for the teams. I am very happy that despite the incident experienced you did thoroughly enjoy your stay and that we did manage turn the situation around for you and your wife's enjoyment. Thank you for recommending the InterContinental Paris Le Grand to other travellers and we do sincerely hope to have the pleasure of welcoming you both again in the future. Kind Regards Christophe Laure General Manager Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great 5 star hotel in the heart of Paris! You cannot ask for a better location at the Opera. The breakfast buffet at Café de la Paix is not to be missed ! Not to mention the renovated rooms! Service up to expectations! A great concierge that are there at your service! They are able to get you seats in every corner in Paris! Well done to the Concierge team! Chapeau!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Christophe Laure, Directeur général at InterContinental Paris - Le Grand
Responded 2 weeks ago
Dear citoyend2021, Thank you for your fantastic review following your recent stay here at InterContinental Paris Le Grand. We are so happy to see how much you did enjoy your stay with us and that the service and particularly the concierge team did meet with your expectations. It will be a real pleasure to share your compliments with the team. I am happy that you did have the chance to discover and enjoy the breakfast buffet at Café de la Paix which is indeed an experience in itself. We hope to have the pleasure of welcoming you to Paris again in the future. Kind Regards Christophe Laure General Manager Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I had heard great things about the newly opened InterContinental le Grand, but they truly over-delivered. The service was impeccable, and the details in this beautifully kept 1600-something building are just outstanding. Upon arrival, I was greeted by a great team member in the reception, who swiftly checked me in and could answer all my questions - including regarding the costs for an upgrade to Club InterContinental access. That upgrade was the best decision of the day, as this is one of the better club lounges I have been to. The service in the club was just «grand» at all times, and the staff members were incredibly helpful, corteous and accommodating. The selection of food was also impressive, in particular for the evening canapees. As the rest of the hotel, my room on the third floor was really beautiful. I totally loved the bathroom, and also really liked the small luggage and changing area. The room came with a small balcony, perfect for observing the busy life on the Parisian street below. Two small details I did not like in the room: The carpet on the floor already looked worn, it would have been better with a wooden floor - and there was no shampoo/shower gel in the shower - they were placed by the bath-tub. SO/ Paris, where I stayed after, had the same exclusive bathroom products but had them integrated in the shower, and that was of course better. Still, in my opinion, the only «problem» with InterContinental le Grand was that it was so great that I hardly wanted to go out and explore Paris. The hotel gym was also a bit tiny for my taste, but Paris is after all mostly for enjoying. And the Club InterContinental experience, including their breakfast buffet, made this the best hotel stay of this holiday, even better than SO/ Paris. So I will definitely come back to InterContinental le Grand in summer!…
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Christophe Laure, Directeur général at InterContinental Paris - Le Grand
Responded 3 weeks ago
Dear outofthelight, Thank you for choosing InterContinental Paris Le Grand for your recent stay here in Paris and for taking the time to share your wonderful review with us. We are very pleased to see how much you did enjoy your stay and that you did particularly enjoy the time spent in our recently renovated Club Lounge and the services provided there. Thank you for your valuable comments regarding your room and the bathroom products. I have shared with the teams for their attention. Guest direct feedback is our most important tool in monitoring and improving the services provided to our guests. We are very happy to read that you are planning on coming to stay again in the summer and we look forward to welcoming you on this occasion. Kind Regards Christophe Laure General Manager Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent new years in Paris and stayed at the intercontinental for 5 nights. Accommodations were excellent, restaurants were amazing and staff was very pleasant. We traveled with a 3 year old and they made sure we had everything we needed for an unforgettable stay. Would definitely recommend and come back again!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christophe Laure, Directeur général at InterContinental Paris - Le Grand
Responded 3 weeks ago
Dear adrianalZ407RT, Thank you for choosing InterContinental Paris Le Grand for your New Year's stay and for sharing your great comments with us. We are very pleased to see that you and your family did enjoy your stay and that the staff did add to your comfort and enjoyment. We are glad that you had an unforgettable stay with us and we do hope that we will have the pleasure of welcoming you again soon. Kind Regards Christophe Laure General Manager Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location. Gorgeous public spaces. Nice, helpful, patient, and knowledgeable staff that made all the difference. When we checked in there was a big problem with the reservation. (A Hilton error, not this specific hotel.) The staff understood the issue and worked hard to resolve it. They never got annoyed or impatient or quit. And when our child needed a doctor, they found one who came to the hotel in 90 minutes. Great place to stay in Paris.
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: Always nice to have a view of the opera house or the Eiffel Tower.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Christophe Laure, Directeur général at InterContinental Paris - Le Grand
Responded 4 weeks ago
Dear jontB4148NI, Thank you for choosing InterContinental Paris Le Grand for your recent family stay in Paris and for sharing your feedback with us. I am very happy to see that you did all enjoy your stay with us and that the teams did particularly add to your enjoyment during your stay. I am sorry that there was an issue with your booking but am happy that the teams did manage to resolve this for you. We are here to serve our guests and I am pleased that you did experience this dedication during your time with us. It will be a pleasure to share your kind words with the teams. I hope that your child had a speedy recovery and could enjoy the time in Paris. We hope to have the pleasure of welcoming you again in the future. Kind Regards Christophe Laure General Manager Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not money worth place with unprofessional and helpless people, train station like. We book a room for 2300 euro, we arrived at 18.00, the room was not ready (when it should had been by 14.00). Hotel didn't care, instead they offered a smaller room to wait untill out room is ready. It took me almost 2 hours to cancel and get a refund at hotels com as this hotel didn't do anything to contact them to solve the problem. The worse experience ever. They don't deserve this cash for the service they cannot provide. Pitty overpriced place, crowded and ugly. Support independent boutique hotels instead who care about you.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christophe Laure, Directeur général at InterContinental Paris - Le Grand
Responded 4 weeks ago
Dear portemao, Thank you for choosing the InterContinental Paris Le Grand for your recent stay in Paris and for taking the time to share your experience with us. First of all, please do allow me to apologise for the inconvenience experienced upon your arrival and the disappointment regarding your room not being ready. The teams will have offered you a waiting room whilst waiting for your room in order to rest and for your comfort. I am very sorry that your arrival was tarnished by this and that you did choose to cancel your reservation with us as a result. This is not the high level of service that we strive to provide to our guests and please be assured that I will be personally following up with the teams in order to improve on this element of our service. I do hope that we will have the pleasure of welcoming you again in the near future and the opportunity to show you the true InterContinental Paris Le Grand experience. Kind Regards Christophe Laure General Manager Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for 4 nights. Hotel has great architecture, good location and very opulent. Breakfast is good, lounge is great. Diamond Ambassador is well recognised. GM of hotel is very active, which is great. One staff Gilles was exceptional. Great bar! Can be better: - Couple of really weird waiters at breakfast area. Ill mannered and rude
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christophe Laure, Directeur général at InterContinental Paris - Le Grand
Responded 4 weeks ago
Dear DGWanderer25, Thank you for choosing InterContinental Paris Le Grand for your recent stay in Paris and for your continued loyalty to our brand. Please do allow me to apologise for any discomfort experienced at breakfast, I have shared your comments with the Restaurant management in order to improve on this area. I am pleased that for the rest of your stay you were happy with the experience and it will be a pleasure to share your kind compliments with Gilles. We do hope to have the pleasure of welcoming you again in the future. Kind Regards Christophe Laure General Manager Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Le Grand for 3 nights. We had a great (upgraded) room (Rue Scribe) on a high floor. Great beds, clean room. We had also booked lounge access to avoid the crowds in the main restaurant. The hotel was totally renovated during Covid and they did a truly excellent job. The lounge moved to the 1st floor and is quite large. The lounge staff is very friendly and helpful and you can check-in and check-out at the Lounge. Breakfast at the lounge was Ok but somewhat basic. It was possible to order from a limited menu as well. The croissants are excellent (which has become rare in hotels around the world) but we are in Paris so you would expect it. The lounge is now quite large and never really crowded. It's a really great place to be if you want some peace and quiet after a busy day and it really feels "at home". The lounge offers breakfast, afternoon tea and "drinks and canapés" in the late afternoon/early evenings (1700-1900). As we stayed in other Intercontinental and their lounges in London Park Lane and Tokyo ANA we could compare. Unfortunately Le Grand does not score high here: what is offered for afternoon tea and evening canapés was pretty much the same every day: nothing warm in the evening. The patisseries were excellent but some savouries would have been welcome as well as some variety from day to day. So management: please do something about this so you can rank amongst the best lounges. But overall we had a great stay and will be back.…
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Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christophe Laure, Directeur général at InterContinental Paris - Le Grand
Responded 4 weeks ago
Dear peterp_belgium, Thank you for choosing InterContinental Paris Le Grand for your recent stay in Paris and for sharing your great feedback with us. Guest direct feedback is our most important tool allowing us to monitor and improve the services provided here at the hotel. We have duly noted your comments regarding the afternoon tea and evening canapés at the Club Lounge and our Executive Chef has been informed in order to address this. We are happy that you did otherwise enjoy the time spent in our Club Lounge and that the renovations were to your liking. We look forward to welcoming you again in the future. Kind Regards Christophe Laure General Manager Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was great to be back again after the COVID crisis. We have visited other hotels, in other cities, that got really worse in the crisis aftermath. So it was a pure delight that Le Grand became even better than before! And it’s not only the amenities or the rooms that matter. It was a pleasure to see again familiar faces. Although this hotel exceeds the five stars standards, it is worth to note, that when staff is loyal, the hotel will for sure be loyal to its customers. We have stayed there before and we loved it. In every occasion. This time was no exception. Five stars plus service by all means. Next to the Opéra, easily accessible, central and strategically located, I can hardly think of any alternative that meets up its standards!
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Nothing to worry about.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christophe Laure, Directeur général at InterContinental Paris - Le Grand
Responded 4 weeks ago
Dear Dodonian, Thank you for such a fantastic review following your most recent stay in Paris and thank you for your continued loyalty ! We are so pleased to read that this recent visit did meet with your expectations and even exceeded them. Such praise is highly motivating for the teams and it will be a real pleasure to share your compliments with the teams. We are here to serve our guests and I am proud that you did experience this dedication during your stay. We look forward to seeing you again soon. Kind Regards Christophe Laure General Manager Area General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$488 - US$665 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental paris le grand hotel paris, le grand hotel paris
LOCATION
FranceIle-de-FranceParisOpéra / Bourse / Chaussée-d'Antin La Fayette / 9th Arr. - Opéra
NUMBER OF ROOMS
470
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Claim Your ListingINTERCONTINENTAL PARIS - LE GRAND - UPDATED 2023 Hotel Reviews & Price Comparison (France) - Tripadvisor
Frequently Asked Questions about InterContinental Paris - Le Grand
Which popular attractions are close to InterContinental Paris - Le Grand?
Nearby attractions include Palais Garnier (0.1 km), BAM Karaoke Box Madeleine (0.2 km), and Le Triangle - Escape Game (0.4 km).
What are some of the property amenities at InterContinental Paris - Le Grand?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at InterContinental Paris - Le Grand?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Paris - Le Grand?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Paris - Le Grand?
Yes, parking is available to guests.
What are some restaurants close to InterContinental Paris - Le Grand?
Conveniently located restaurants include Pur' - Jean-François Rouquette, Midi 12, and Frog Hop House.
Are there opportunities to exercise at InterContinental Paris - Le Grand?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does InterContinental Paris - Le Grand have airport transportation?
Yes, InterContinental Paris - Le Grand offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Paris - Le Grand?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Paris - Le Grand offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Paris - Le Grand?
The staff speaks multiple languages, including French, Chinese, and Arabic.