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3.5
#1,042 of 1,855 hotels in Paris
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Housed in a 1930s Art Deco building, the Mercure Paris Opéra Faubourg Montmartre hotel invites you to enjoy Parisian life in the heart of the capital. Stroll to Galeries Lafayette, just a stone's throw away, and discover the bustling nightlife of the Opera district with its theaters and restaurants, then fall in love with the authentic neighborhoods of Montmartre. After a day of sightseeing, enjoy a drink under the beautiful glass roof at our Le Joséphine bar. Occupying a 1930s building with a sublime Art Deco facade, the Mercure Paris Opéra Faubourg Montmartre hotel is located in the center of Paris near the theater district, the Grands Boulevards and the Opera. This elegant 4-star hotel is close to both taxi stands and metro stations, for easy access to all the capital's major tourist attractions. Located in the theatre district, this Mercure hotel lets you get the quickest to Notre-Dame, the Champs-Elysées, Eiffel Tower, Opera Garnier, the Louvre, the big stores and the many Parisian restaurants.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
5 rue de Montyon, 75009 Paris France
Name/address in local language
Mercure Paris Opera Faubourg Montmartre
979 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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I booked this location as I was attending an event at Le Grand Rex and this hotel seemed very well placed (actually I booked a newer hotel close by that wasn't yet ready so my booking was moved). On arrival the staff couldn't have been more friendly and helpful and the location was perfect - central and well placed for walking and Metro use but also quiet. My sixth floor room was small (to be expected) but bright and airy. The bed was very comfortable. Breakfast was great. The only negative was the lift not working at ground floor level so you have to carry your bags up to the first floor. It was ok for me but could be a problem for others. I will definitely stay here again when I visit Paris.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laetitia NIVET, Propriétaire at Mercure Paris Opera Faubourg Montmartre
Responded 17 Sept 2021
Dear Anjalime Thanks for you noce comment, specially about the kindness of the staff. We hope to see you again Laetitia NIVET & team
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We stayed a week in this hotel and I would like to underline the following aspects of this location: 1*ideal location as a starting point for excursions, in fact nearby there are two metro lines: line 8 Grand Boulevards and line 7 Le Pelletier. The Opera Garnier (stupendous) and the Lafayette department store can be reached on foot in about 15 minutes, the Basilica of the Sacred Heart in 30 minutes and the Louvre in 20 minutes. 2* clean environments and all staff (reception and breakfast room) were very friendly and helpful towards us. Breakfast with a large variety of sweet and savory choices. 3* the area is full of restaurants of all ethnicities, brasseries and small supermarkets. We went three times to ValeAle where you can eat excellent pinsa and first courses and Gruppomimo. 4* the only flaw is the size of the room where we stayed, a bit small...but still welcoming and clean (we were out all day so it was only used for sleeping). We booked 4 months in advance so it was also a good value for money. Last indication for those arriving with Ryanair flights from Beauvais, the aerobus arrives at Port Maillot and from here you can easily reach the hotel with metro lines 1 and 8. Overall I would definitely return to this hotel if I were to return to Paris and would also recommend it to a friend.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip:Noi abbiamo fatto la navigo easy ricaricabile per utilizzare mezzi pubblici
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel located in Montmartre, 2 minutes away from Grands Boulevards metro station. Lots of restaurants and bars around the hotel. Whilst accessibility to the metro was convenient, preferred to walk most places due to the dry weather. A brisk walk to the Louvre took only 25 minutes. Staff were very helpful and house keeping was very efficient. Rooms were a bit smaller then I was used to in previous trips to Paris but well appointed and everything felt newish. There was construction going on in the next building but didn’t notice any noise in the evenings. Didn’t opt for breakfast at the hotel as there were many options around the hotel, with some opening as early as 7am. Definitely an option for my next trip to Paris.
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip:Small lift so sometimes a longish wait
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was convenient for its location, nice decor, nice staff reception.
We were very disappointed as our top floor room, was cold as the wall thermostat did not work. I mentioned it to the night staff but he did not seem to be bothered.
I complained to the day Receptionist who was very helpful. She was aware the thermostat was broken as she said so. This was to me totally unacceptable to have been offered that room in the first instance. We also mentioned that the room stunk of food smells. Luckily she kindly offered us another room for the next night.
The worst was the cleanliness as the mirrored wardrobe was half dusted. The cleaner was simply too lazy to wipe the whole mirror. I put a finger on the surface & it was like it had not been dusted for a few days., the same with the mirrored box of tissues which was in plain view.
We were very disappointed with the standard of cleaningness especially since it was vital for the cleaning to be of a higher standard. I was shocked to see it was listed as a 4 stars but more like 2 stars. Even the drinks menus in the bar were sticky & to the naked eyes which put us off ordering there. Also the main lift broke down on our last day!!
I was unable to complete the hotel survey feedback on time.
I really hope someone will reply because we are frequent travellers (as we stayed in many 3 & 4 stars & even had better stays in 3 stars) . 4 stars is totally not deserved.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip:- Very good location -
-friendly personnel staff
- Cleaning of very poor quality
-Too small lift...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LASMARTRES EMILIE, Guest Services / Front Office at Mercure Paris Opera Faubourg Montmartre
Responded 3 Mar 2022
Dear Monique, We would to thank you for taking the time to tell us about your experience at the Hôtel. Please allow our sincerest apologies if the experience did not meet you expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have taken the appropriate measures since your stay in November 2021 to address the problem and prevent future occurrence. Nevertheless, we thank you for highlighting the responsiveness of our staff to change your room and sincerely hope that the end of your stay in the second bedroom was pleasant We hope that you will give us the opportunity to better serve you in the near future. Regards Emilie LASMARTRES- Adjointe de direction
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Very pleasant stay at this hotel. We appreciated the nice and well renovated Art Deco style, including original pictures of Josephine Baker. All team and staff was very pleasant, available and professional. We were very well received and always felt welcome. Excellent hotel location for walks around, fast and great metro access to any location in Paris, comfortable rooms and relaxing bar. We also appreciated the very good breakfast buffet, choice, and food quality before leaving for day our trips into Paris. Special mention for bar tender on Monday 16th evening. It was a real pleasure, we will definitely come back. Thanks to all team.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
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This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laetitia NIVET, Owner at Mercure Paris Opera Faubourg Montmartre
Responded 30 Aug 2021
Dear Denis Thanks for you nice comment, especially about the staff of the hotel and about the breakfast. I will transmit your congratulations to our team Laetitia NIVET, Hotel manager
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Reception staff were all fine. However, housekeeping was very poor: no single sheets for single beds, just a double sheet folded over and not even tucked in as a bottom sheet. Dustbins that were not always emptied; paper cups for coffee instead of china cups; coffee and milk not always replaced; tissues not replaced. TV signal inconsistent as well. Ultimately, a guest should not have to ask for cups, coffee, milk, towels and tissues. I have stayed here before, but I expect more for a superior room in a four star hotel.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for two nights in this lovely hotel. It is located in a very central area and in a strategic position very close to two metro stops and many clubs. The rooms are larger than Parisian standards and the bathroom was also very spacious, with a very large shower surface, certainly recently renovated. They supply nuxe products. The only flaw is the carpet. The staff was very kind and super professional. I absolutely recommend it!
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Date of stay: December 2023
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at the Mercure Paris Opera for four nights in October 2024.
The facility is not too bad. Rooms are small, but neat and tidy enough. Internal facing rooms are very quiet, so sleep quality is good. There are issues with the bathrooms (non-flushing toilets, water leaks etc).
The main concern I have with this place is the staffing. In the first two days on four separate occasions, staff just walked into my room - no knock, just the door swinging open and someone was suddenly there for me. I find this incredibly uncomfortable. The cleaning staff would also block the only elevator for hours at a time, meaning a lot of walking up and down the stairs.
Another huge gripe is the front door security. I got up early one morning for a job, and on returning back to the hotel, the front doors were locked. There is no key card access, you need to hit the intercom button and staff buzz you in...except that there was no one on front desk and I ended up locked out for almost 20 minutes! Such an odd approach for a Mercure Hotel.
Overall, not a terrible stay, but there are some huge areas that need to be fixed.
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Date of stay: October 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laetitia NIVET, Owner at Mercure Paris Opera Faubourg Montmartre
Responded 4 weeks ago
Dear Mr Pratt, Thank you for taking the time to share your experience. We are happy to have appreciated the tranquility of the internal rooms and the cleanliness of the hotel. However, we are sincerely sorry to learn that several aspects of your stay did not meet your expectations. We fully understand that the incident regarding entering your room without notice was uncomfortable, and we apologize for this inconvenience. We will convene our team to understand why this situation repeats itself several times, and reiterate the importance of respecting the privacy of our guests, as well as the need to knock before entering a room. We also apologize for the inconvenience with the elevator and security issues at the entrance. This is in no way a service that we wish to offer to our customers. We will take the necessary measures to ensure that this type of situation does not happen again and that access to the hotel is more fluid and secure. Your feedback is valuable, and we will do everything possible to improve these points and offer our future customers a more pleasant experience. We hope that you will give us the opportunity to welcome you again and offer you a much more satisfying stay. Take care, Rose R, chargée de relations client
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Very dirty room. The coffee maker smelled like vinegar. The bathroom was dirty as well with yellow walls , omg so dirty!! Never again!! The elevator was somehow broken and I had to carry my two heavy luggage to the second floor and then take the elevator which was working only from the second floor up. If the elevator is not working properly they can’t rent those rooms !!
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laetitia NIVET, Owner at Mercure Paris Opera Faubourg Montmartre
Responded 16 Aug 2021
Dear Ana, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The elevator has been broken and did not stopped on ground floor (all orher floors are OK fortunately). Please rest assured that we are taking the appropriate measures to repare it as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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Popped down to Paris for a horse racing meeting at Auteuil. The hotel is only a 20 minute walk from Gare de Nord so no long queuing for a taxi. Situated close to Grand Boulevards with metro & bus links it is a perfect spot and walking distance again to the main shopping areas. Competent & helpful staff made our short stay perfect.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LASMARTRES EMILIE, Guest Services / Front Office at Mercure Paris Opera Faubourg Montmartre
Responded 8 Mar 2022
Dear ParisPals, We are delighted that you enjoyed this time spent with us and particularly the location of our hotel and professionalism of our teams. Your satisfaction is our greatest reward! We look forward to welcome you again very soon! Best regards Emilie LASMARTRES - Adjointe de direction
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From the airport go buy a train ticket. Follow signs for trains to go down stairs. Tell them I want to Gare du Nord. It’s gonna be PER B Gare du Massy once you get to Nord get out and walk for 3 min to bus stop “Rue de Dunkerque” take bus 39 frese voisin all the way to Richelieu 8 stops and the hotel around there
Greater London, United Kingdom196 contributions26 helpful votes
"- Very good location -
-friendly personnel staff
- Cleaning of very poor quality
-Too small lift and can barely holds one person with only a small suitcase
"
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