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Quality Hotel Malesherbes by HappyCulture

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#1,109 of 1,795 Hotels in Paris
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Quality Hotel Malesherbes by HappyCulture
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164 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Reviewed 1 week ago

We booked this hotel for a family get away in Paris as the pictures looked very nice and the location was great. The first entrance to the hotel was such a disappointment as everywhere in the hotel was under construction, dusty and wet paint. Our rooms were really good size with nice furniture and clean bathrooms however they still smelled...

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Helpful?
Thank SeranAsim
HotelMalesherbes, Assistante de Direction at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear SeranAsim, Thank you for taking the time to share your experience. Your feedback is really important to us as it allows us to improve our services. It’s rather unfortunate to know that the stay did not match your expectations and we are sorry that the renovation work affected it negatively. We are delight to hear that you found location...

London, United Kingdom
Reviewed 26 January 2017

Checked in at night and central heating was not working, didn't come back on till the following evening. No TV connection either as rooms had just been refurbished and TV's had not been connected again. Renovation works going on too so very noisy during the day. Pity as rooms are sweet and staff as helpful as possible.

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Thank 1972wt1972
HotelMalesherbes, Responsable réception at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear 1972wt1972, First of all we would like to thank you for choosing Quality Hotel Malesherbes and sharing your experience. I would like to start by expressing my deepest regrets toward the disappointment you had. Our rooms did not meet your expectations and I personally apologize for the incidents you encountered. Our technical team has verified each heating of the...

Huber Heights, Ohio
Reviewed 19 November 2016

This was an older hotel in a great location. It was very nice and clean. It was currently under some renovations which would not disturb the average person. The hotel manager was great. She has a social hour in the evening with wine and cheese for the guest. The hotel had a very old world quaint feeling. The room was...

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2Thank Daniel W
HotelMalesherbes, Gérant at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear Daniel, I must say that I am very glad to read your review. I was delighted meeting you and having the chance to change your first impression about our hotel. My team and myself are waiting for you to come back soon. We will maintain our Cheese & Wine Bar open form 6-8PM each day, so you will have...

Reviewed 13 October 2016 via mobile

Me and my partner stayed here between the 9th-12th October for my birthday, and it was brilliant, every staff member we met was very friendly and helpful (most particularly Beatriz and Victoria) the continental breakfast was great with a good selection. The hotel room itself was very clean and tidy, and we had a fantastic view which made it that...

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1Thank Hollie W
HotelMalesherbes, Gérant at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear Hollie, We thank you so much for sharing this review about our hotel. We were delighted to welcome you at Quality Hotel Malesherbes. We are thrilled that our team participated in making this moment memorable. We hope to see you back on your next birthday or maybe an anniversary? Please feel free to contact us for any questions; Best...

Johannesburg, South Africa
Reviewed 16 September 2016

We have used this hotel on a number of occasions and this time we spent 2 nights and check in was painless with efficient and friendly service. The rooms are small but clean and had an aircon that worked well. The bathroom while small was more than adequate. The breakfast area downstairs is a bit cramped and the choices are...

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Thank chillier455
HotelMalesherbes, Responsable réception at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear Chilliers455, We thank you for taking the time to give us a feed back on your stay. We are happy to see you enjoyed your stay with us. The entire team thanks you for the compliments regarding the service. We thank you for your remarks on the location of the hotel and on cleanliness. We will take into consideration...

Swindon, United Kingdom
Reviewed 16 September 2016

AC and TV was not working when I arrived. The night porter was very friendly and tried to fix this but obviously could only leave a note for the day staff. As none of the things got fixed the next day and the day after and no one was concerned to update me on this, my 7 night stay was...

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Thank PeppermintPetty999
HotelMalesherbes, Directeur général at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear Peppermintpetty999, We thank you for taking the time to give us a feed back on your stay. Its rather unfortunate to know that your stay was quite unpleasant. We apologise for the mishaps. As a matter of fact the hotel will be doing renovations this year and all your remarks are taking into account and are solved. We hope...

Reviewed 23 August 2016 via mobile

With every hotel, anyone can encounter problems. It's the way those problems are handled that forms an opinion in your head. We were given the wrong room and weren't happy but the staff was so kind and gave us a solution immediately. They were so accommodating and eager to please. More so than some 5 star hotels that I've stayed...

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1Thank Dimple D
HotelMalesherbes, Responsable réception at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear Dimple, We thank you for taking the time to give us a feedback on your stay. We are very delighted to know that our team handled your situation and provided you with prompt solution. We will be looking forward to receiving you in the hotel next time. Kind regards, Joyce AGBELIE

Florida
Reviewed 4 August 2016

I stayed three nights in mid July at this hotel, which is located within walking distance of the St. Lazarus train station and a Metro station a little closer. The room was adequately furnished, air conditioned and had a nice bath room with the toilet in a separate room. The staff was friendly and helpful. The elevator was very small...

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Thank FLDIsneyFan
HotelMalesherbes, Directeur général at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear FLDIsneyFan, We thank you so much for such a positive feeback following your stay with us. The entire team and myself are thrilled for your appreciation concerning our team and service. As you mentionned, the hotel is located at only a few minutes walk from shopping area like Galeries Lafayette, Printemps and other local shops. We are also a...

Reviewed 17 July 2016

Positive: Nice staff Good bed Silent room (with the windows closed) Easy-to-use safe Great location: restaurants, stores, subway and close to some interesting spots on foot. Negative: The room had a weird smell when we got in. We left the windows open for a while to make it better. We couldn't take a nice shower without getting the floor all...

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Thank Luciana R
HotelMalesherbes, Réceptionniste at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear Luciana, Thank you very much for staying in our hotel and for writing a review. It is very important in order to improve our services. We take your remarks under consideration for our next improvements. Best regards, The front desk, Floriane DERTHE.

Philadelphia, Pennsylvania
Reviewed 15 July 2016 via mobile

We stayed in this quiet hotel on Place St Augustine in July. Our room had just had a make over (and the whole 5th floor) of paint, wall paper, closets, bath etc. everything was clean and pressed. The hotel is small, four rooms per floor, so if you want a quiet respite to explore Paris this is it. Rooms on...

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Thank C0dys_Dad
HotelMalesherbes, Réceptionniste at Quality Hotel Malesherbes by HappyCulture, responded to this review

Dear Sir / Madam, Thank you very much for this enthusiastic review. We are thrilled you have enjoyed your stay. We would be glad to accomodate you again. Best regards, The front desk, Floriane DERTHE.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Quality Hotel Malherbes in the heart of Paris allows you to be close to some essential places of the city : Les Grands Magasins, the Haussman Boulevard, the Opéra Garnier, the Madeleine Square, the business district and theaters. You will be seduced by his spirit "family house" et his uncluttered lines, his harmonious tone, warm and bright. His exceptional location permit some rooms with balcony to have a view on the Saint Augustine church. ... more   less 

Additional Information about Quality Hotel Malesherbes by HappyCulture

Address: 11 Place Saint Augustin, 75008 Paris, France
Region: France > Ile-de-France > Paris
Price Range: €105 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel Malesherbes by HappyCulture 3*
Number of rooms: 24
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Also Known As:
Quality Inn Paris
Quality Hotel Paris
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Malesherbes by HappyCulture staff and other travellers.
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Questions? Get answers from Quality Hotel Malesherbes by HappyCulture staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if they are still undergoing construction before you book”
 of 5 bubbles SeranAsim, 14 Mar 2017 | Read review
“Great neighborhood. Being renovated presently. Great Staff.”
 of 5 bubbles 649danielw, 19 Nov 2016 | Read review
“Views of the church.”
 of 5 bubbles travelwithmisty, 13 Jul 2016 | Read review
“fifth floor have excellent panoramic”
 of 5 bubbles D6966XIdavidm, 10 Mar 2016 | Read review
“Street view with balcony was nice and quiet.”
 of 5 bubbles Q6011ILlarrys, 9 Nov 2015 | Read review
5 of 5