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Saint James Albany Hotel-Spa

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1,748 Reviews from our TripAdvisor Community

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Showing 982: English reviews
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Reviewed 1 week ago

I read the mixed reviews about the hotel and didn't know what to expect. Upon arriving we were greeted by a very friendly hotel staffer in a modern lobby. We booked a superior room which looked on to the inner garden. They told only the suites have a view of the public garden across from the hotel. The benefit of...

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Helpful?
Thank Laszlo B
secretaire_direction, Responsable réception at Saint James Albany Hotel-Spa, responded to this review

Dear Laszlo B, That is a gorgeous review! Thank you so much for your comment on the Saint James Albany. The team is thrilled to read your comment and we are happy to have contributed to a nice and smooth stay in Paris. Looking forward to welcoming you for a future stay in Paris, Best regards Maud Saulnier

Brussels, Belgium
Reviewed 1 week ago

The location is great. In the center, nearby Louvre, lot's of activities and tourist venues at a walking distance and the metro is just across the street. The rooms are clean, a bit dated but still OK. Beds were comfortable, bathroom basic but clean. After all we didn't go to Paris to sit in our room. The Spa is also...

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Helpful?
Thank 111HelenGo
secretaire_direction, Responsable réception at Saint James Albany Hotel-Spa, responded to this review

Dear 111HelenGo, Thank you so much for your review. It is great to read you enjoyed the Saint James Albany. You are right depending on time, our spa is crowded. We always try to do our best to accomodate everyone needs. We are looking forward to welcoming you back soon at the Saint James Albany Warmest regards, Maud Saulnier

Coventry Uk
Reviewed 2 weeks ago

What a great location, The Tuilleries Gardens are opposite the entrance. There is a Metro station across the road so it's easy to travel around. A 2 minute walk will take you to the Champs Elysee in one direction, The Louvre in the other or across the gardens to the river. Good size room, clean and very comfortable. There are...

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Helpful?
1Thank PhilJA
secretaire_direction, Responsable réception at Saint James Albany Hotel-Spa, responded to this review

Dear PhilJA, Thank you for the great review, we love the "will definitely stay again in the future"! Very nice to read the assets of the Saint James Albany in one review, thank you for your generosity. I am looking forward to your future stay, Warmest regards, Maud Saulnier

Lutterworth, United Kingdom
Reviewed 2 weeks ago via mobile

Amazing second stay, dinner in the 202 Rivoli restaurant was superb, top class food and service, staff making enormous effort to make your experience extra special. Alexandre brilliant tonight. Love this place highly recommend.

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Helpful?
1Thank MagsMclellan
secretaire_direction, Responsable relations clients at Saint James Albany Hotel-Spa, responded to this review

Dear MagsMclellan, Thank you for visit in our hotel. We are looking forward to welcoming you soon again. Kind regards Lothar MAUCH

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

The hotel was absolutely beautiful. Our room had double French windows that looked out onto a street of traditional French homes. It was perfect! The location is incredible a walk to just about anywhere and directly across the street from the metro . I will return...I dream of returning!

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Helpful?
Thank Donna M
secretaire_direction, Responsable relations clients at Saint James Albany Hotel-Spa, responded to this review

Dear Donna M, Thank you for your nice review. All our staff is looking forward to welcome you soon. Kind regards. Lothar MAUCH

Reviewed 3 weeks ago

Very well located hotel, close to the Louvres and at the heart of Paris. Staff is extremely nice. I've been lucky to get a suite (bed and bathroom upstairs). Room are super clean although their style is quite old fashionned. Breakfast is correct. I've never been able to connect to the wifi (not detected).

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Helpful?
Thank Nico1560
secretaire_direction, Responsable réception at Saint James Albany Hotel-Spa, responded to this review

Dear Nico1560, Thank you for staying with us. We are happy to read you have enjoyed our suite and our breakfast. We are sorry for the wifi not working with your phone or tablets, might be a parameters problems. Our team would have be happy to solve it for your comfort. We all hope to welcoming you soon again. Kind...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Very friendly lady on check in. However, on checkout I had to report some issues and the person at reception took me for an idiot: - broken air conditioning (with a label from the hotel stating it was out of order)- he told me the whole hotel was on winter mode which is why my a/c was out of order!!...

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Helpful?
1Thank Froggylondon2
secretaire_direction, Responsable réception at Saint James Albany Hotel-Spa, responded to this review

Dear Froggylondon 2, First of all we would like to thank you for sharing your experience at the Saint James Albany. I am sorry to hear that you have a bad experience with us. Please accept our apologize for the room discrepancies. The hotel was supposed to meet all the expectation of a 4 stars hotel. We noted your disappointment...

Ouarzazate
Reviewed 31 December 2016 via mobile

ok it s a good location after, about the hotel team is nice but some of them looks like boring room is like the entire building ; old and in poor shape there is no special ambiance there is a pool but same thing in really bad shape pity !

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Helpful?
Thank ksarman
secretaire_direction, Responsable réception at Saint James Albany Hotel-Spa, responded to this review

Dear Ksarman, Thank you for taking time to rate your recent stay with us. I am sorry to hear that you did not have a stay up to your expectations. As you outline correctly the location of the hotel is perfect. Service quality and staff behavior being our daily priority, we are deeply sorry to know you were disappointed about...

Reviewed 30 December 2016 via mobile

Came to Paris for a wedding at this hotel. Lovely wedding venue however as a hotel it is rubbish. Air conditioning set to heating only so really hot at night. Wifi irregular. Service was awful. At a rate of 600 euro per night I do not expect the table to be set for the next meal whilst I am sitting...

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Helpful?
Thank Rodney C
secretaire_direction, Responsable réception at Saint James Albany Hotel-Spa, responded to this review

Dear Rodney C, Thank you for choosing the Saint James Albany hotel for your recent stay with us although I am saddened to read that you did not entirely enjoy your experience. I am sorry to read that you did not like your room fittings and decor as expected and as per our usual standards, and I am very sorry...

United States
Reviewed 28 December 2016

Lovely room with floor to ceiling windows, which is saying something, given the family room (Room 210) has a loft with an American-size King bed & full bathroom (with standing shower plus another shower over the tub, sink, long counter, toilet in seperate closet) above and a sitting room w/ pull-out couch, chairs, table, mini-bar, small chest, & desk downstairs....

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Helpful?
1Thank Annette B
secretaire_direction, Responsable réception at Saint James Albany Hotel-Spa, responded to this review

Dear Annette B, What a lovely review! Thank you very much for giving us such a good evaluation. It is a pleasure to know that the lay out of the suite dupleix is at your convenience It is true that suite dupleix are perfect for a family. We will share your comments with our team and we are sure that...

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Staying in Louvre / Palais-Royal

Neighbourhood Profile
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal, this neighbourhood oozes luxury. The grand arches along Rue de Rivoli are shadowed by mosaics in front of decorated vitrines and hotels. Place Vendôme is lined with the world’s best jewelers and their glittering window displays. Every other establishment has someone to open the door for you or park your car. You can spend hours gazing at its haute couture shops or lingering over a meal at any of its chic eateries. After all that indulgence, the Tuileries gardens provide stately respite, while theatres compete for your applause. It's a neighbourhood that draws admirers from around the world, all attracted to the luxe life in Paris.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Paris, member of Great Hotels of the World and the chain Les Hotels France Patrimoine, Saint James & Albany Hotel-Spa offers 194 rooms and suites in a XVIIth century Establishment. Mainly overlooking inner garden and courtyards, this 4 stars Hotel is a real haven of peace in the centre of the French capital. Thanks to its first bio Parisian SPA**** and its wonderful indoor pool, the atmosphere of this Hotel is very relaxing. ... more   less 

Additional Information about Saint James Albany Hotel-Spa

Address: 202 rue de Rivoli, 75001 Paris, France (Formerly Clarion Saint-James & Albany)
Region: France > Ile-de-France > Paris > Louvre / Palais-Royal
Price Range: €157 - €355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Saint James Albany Hotel-Spa 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Saint James And Albany Hotel-Spa
Saint James & Albany Hotel Paris
Clarion Paris
Saint James & Albany Hotel Spa
Hotel Style:
#64 Spa Hotel in Paris
#307 Luxury Hotel in Paris
#505 Family Hotel in Paris
#606 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Saint James Albany Hotel-Spa staff and other travellers.
18 questions
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Questions? Get answers from Saint James Albany Hotel-Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view to the public park, then you have to book a suite. The superior room is very fine, spacious and quiet.”
 of 5 bubbles laszlob339, 14 Feb 2017 | Read review
“A room overlooking the courtyard is quiet”
 of 5 bubbles PhilJA, 7 Feb 2017 | Read review
“Ask for courtyard or garden view if traffic noise bothers you.”
  • View of 2 huge floor to ceiling windows facing courtyard.
  • Upstairs bed, TV, chest, closet.
  • View from bed upstairs.
  • Pull out couch to left, & alcove with desk, lamp, mini bar w/ BR above.
  • Courtyard from one of room windows.
  • View of stairs, small chest of drawers, TV to right, & door to toilet, closet & entrance door.
 of 5 bubbles annetteb716, 28 Dec 2016 | Read review
“Not 433 unless your having the inter-connecting room”
 of 5 bubbles CaptainBeaky77, 14 Dec 2016 | Read review
“anywhere where you can see the garden at the front of the hotel. Beautiful.”
 of 5 bubbles 425robynm, 22 Nov 2016 | Read review
5 of 5