Mama Shelter Paris West
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Mama Shelter Paris West

20 Avenue de la Porte de la Plaine, 75015 Paris France
Traveller (168)
Room & Suite (78)
Restaurant
Dining (33)

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Avg. €221 /night, 11/7 - 11/8
€407
per night
€272
per night
€137
per night

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About

4.0
#5 of 20 special hotels in Paris
4.3 of 5 bubbles
Location
4.5 of 5 bubbles
Rooms
3.6 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
4.8 of 5 bubbles
Sleep Quality
Explore off-the-beaten-track Paris - the boulevards and convivial side streets of the friendly 15th district - at Mama’s second Parisian offspring. Situated a handy stone’s throw from the Porte de Versailles Exhibition Centre and close to the Parc André Citroën, it’s perfect for trips that combine business with pleasure.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Refrigerator
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
HOTEL STYLE
Quirky Hotels
City View
Languages Spoken
English, French

Location

20 Avenue de la Porte de la Plaine, 75015 Paris France
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Orly Field
12.5 km
See all flights
Charles De Gaulle Airport
27.6 km
See all flights
Porte de Versailles
7 minParis Metro
346Reviews1Q+A12Room tips

Reviews
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Traveller rating
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Detailed Reviews
kaloussa wrote a review Nov 2021
Arachova, Greece
4.0 of 5 bubbles
Was there on a business trip, ssh i picked it as it was close to the trade centre. Reception needs improvement, very slow and not very quick in understanding simple logistics. Rooms was decent, functional bathroom, you could not hear a thing from the busy street. Breakfast was tasty and costs 18 Euro per person. Dinner was also fine but a little bit too expensive for what you get (54 Euros for a plate with meat and a coctail)
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Date of stay: October 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LOUISE-MARIE COLLOT, Ventes at Mama Shelter Paris West
Responded 2 Nov 2021
Hello Kéloussa, Vous avez percé notre secret : tout donner afin que Mama Paris West s’améliore de jour en jour 💪 Nous espérons vivement vous revoir bientôt parmi nous pour le constater 😊. MAMA LOVES YOU!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mistoverwater wrote a review Oct 2022
Ipswich, United Kingdom
5.0 of 5 bubbles
I book this hotel on a whim with a Eurostar package to celebrate our first wedding anniversary, and I am so glad I did! The hotel is quirky and trendy, very clean and well presented, too. It has many amenities around so you’re never short of options for eating out, and there is a supermarket close by to stock up before going out to explore.
We arrived late on Friday night, and the gentleman checking us in was very understanding and patient with us being exhausted and frankly not very confident French speakers! We looked for a place for dinner, however, everywhere was closing up. We went to the restaurant on the ground floor, and even though they were packed, managed to find us a seat and the food was absolutely delicious, and the service was faultless. Drinks and food were delivered quickly, again, despite how busy they were.
When we managed to finally get to the room after dinner, I fell in love with the decor. The mattress was so comfortable, and the pillows were the softest I think I’ve ever experienced. I have never had such a good nights sleep!
On Sunday we went to the rooftop terrace for drinks, and despite there being a language barrier, the bartender apologised (though we did not mind at all!) and all the staff were friendly. The view was amazing, and was nice to watch a sunset over Paris.
This was the perfect base for us, far enough away to have quiet streets but only a 30/40 minute metro journey to all of the tourist spots, or about an hour walk away.
The staff are an absolute asset to this hotel. This was our first time in Paris, and we will definitely be back! Thank you so much for making our first visit such a comfortable one!
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LOUISE-MARIE COLLOT, Ventes at Mama Shelter Paris West
Responded 27 Oct 2022
Hello Misto, what a pleasure to discover your comment ❤️ You have lived the Mama experience as we wish for each of our customers!. See you soon, MAMA LOVES YOU!
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Fahad A wrote a review Aug 2022
5.0 of 5 bubbles
I love the atmosphere, the wide street in front of the hotel followed by a park. The nearby Supermarket makes you feel like a local.

The breakfast is big and lots of home made bread varieties. I did not mind paying Euro 19 for the breakfast. Sitting and facing the street is a joy with the ceiling to floor windows.

The rooftop atmosphere is also nice but did not spend much time there.

Nearby is the exposition where I can go for a coffee or a light breakfast at Paul.

I used Uber mostly for transport because the cost I saved in hotel rooms. I walked to the Eiffel Tower and the Champs it is a little more than an hour walk but there are so much shops and things to see along the wall.

With kids you need laundry and with washing& drying machines in the hotel no stress for finding a laundromat.

The only issue is that shower and toilet are separate, also once you step out of the shower, you are in the room.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Make use of the bicycles and scooters rental services to really explore the city. Cash is used...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LOUISE-MARIE COLLOT, Sales at Mama Shelter Paris West
Responded 30 Aug 2022
Hello, merci d’avoir pris le temps de laisser un avis suite à votre expérience au Mama Shelter Paris West. Revenez quand vous le souhaitez, vous êtes ici chez vous ! MAMA LOVES YOU!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cassis253 wrote a review Jan 2023
Portland, Oregon
1.0 of 5 bubbles
The worst service experience at the top floor Italian restaurant. Lots of staff but no-one seems to be working only playing … we sat there for drinks before dinner and sat there for over 30min before someone helped us. Be warned dinner service starts at 7pm and not one min before. This means they take your order at 7pm only. When checking whether the dressing for my salade niçoise could be served on the side, the bartender said I don’t think so, really?! but went to check in the kitchen with the chef. When he returned I overheard him saying that no one was in the kitchen yet at 6:50pm to check. Keep in mind that no one ever came to the table to take the order or confirm about the dressing served on the side. Finally at 7:20pm I went to the bar where 3 people stood to inquire if our order was actually placed having seen others get their food and not being sure if the order was actually placed. A waiter was fetched who rudely responded “on peut pas faire plus vite, la cuisine ouvre qu’à 7h”. The salade vegetarian that my wife ordered was completely different from the previous visit a week before. Lastly the coffees were extremely bitter. All throughout our visit only a handful of tables were there.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alois Ginet, Marketing at Mama Shelter Paris West
Responded 30 Oct 2023
Hello, nous sommes désolés que votre expérience au Mama n’ait pas été à la hauteur de vos attentes… Pourriez-vous nous contacter à l’adresse : alois.ginet@mamashelter.com afin de nous expliquer plus en détail ce qu’il s’est passé ? Nous faisons notre maximum pour être chaque jour meilleur que la veille. Nous espérons vivement vous revoir bientôt parmi nous pour le constater ❤️ MAMA LOVES YOU!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah Martin wrote a review Jul 2020
2.0 of 5 bubbles
For 44 euros per person, you can go to really amazing places in Paris. This is sadly not one of them. The food IS good, but we had to stand in line for 10 minutes at each station to get the food. There were only 2 options for juice (orange and grapefruit), which is not diverse enough when you’re charging 44 euros...
While the staff are super friendly and welcoming, the service was slow, and no one came to clean the plates when we were done. Again, usually we wouldn’t mind too much, but in this case for the price we’re paying it’s not acceptable.
Finally the toilettes were really not clean at all. There were paper towels spread across the floor, and sanitary pads lying on top of the bin (so not regularly cleaned we assume).
We really love mama shelter usually, which is why this experience was so disappointing :(
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alois Ginet, Marketing at Mama Shelter Paris West
Responded 30 Oct 2023
Hello, nous sommes désolés que votre expérience au Mama n’ait pas été à la hauteur de vos attentes… Pourriez-vous nous contacter à l’adresse : alois.ginet@mamashelter.com afin de nous expliquer plus en détail ce qu’il s’est passé ? Nous faisons notre maximum pour être chaque jour meilleur que la veille. Nous espérons vivement vous revoir bientôt parmi nous pour le constater ❤️ MAMA LOVES YOU!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
papsLondon wrote a review Sept 2022
Tel Aviv, Israel
4.0 of 5 bubbles
Went on a Eurostar city break to this Hotel. Was amazing! Beautiful roof terrace with great views. Beds soft and comfy with quality linen. Complimentary toiletries of high quality.
Food in rooftop restaurant was very pricey and lukewarm which was a shame. Aside from this we loved this funky energy filled hotel.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LOUISE-MARIE COLLOT, Ventes at Mama Shelter Paris West
Responded 22 Sept 2022
Hello, nous sommes ravis que l’atmosphère de notre Mama Paris West vous ait plu ! Nous espérons vous revoir très vite 😊 MAMA LOVES YOU!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael R wrote a review Apr 2023
2.0 of 5 bubbles
This hotel is one step up from a hostel. The rooms are incredibly small, no shampoo, or shower cleaning supplies are provided. No fridge to store food, and the shower was basically right next to the bed.
The shower plugged and flooded. We asked to have it fixed but no one came to the room.
We went to restaurant to be greeted by a hostess that appeared to be annoyed that we were there.
When we checked out and mentioned these issues, the front desk staff said: “sorry to hear that”.
Overall experience was terrible.
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Date of stay: April 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: If you are Looking to walk out the door and experience Paris’s, this is not the place. The...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alois Ginet, Marketing at Mama Shelter Paris West
Responded 30 Oct 2023
Hello, nous sommes désolés que votre expérience au Mama n’ait pas été à la hauteur de vos attentes… Pourriez-vous nous contacter à l’adresse : alois.ginet@mamashelter.com afin de nous expliquer plus en détail ce qu’il s’est passé ? Nous faisons notre maximum pour être chaque jour meilleur que la veille. Nous espérons vivement vous revoir bientôt parmi nous pour le constater ❤️ MAMA LOVES YOU!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AdventuresofNomNom wrote a review Oct 2023
Saint Louis, Missouri
4.0 of 5 bubbles
Pros: We were in town for a conference and the location is right next to the convention center which is excellent. The complementary breakfast was nice, especially since there is a barista on staff to make your espresso. The room is cute but minimal; bed, bench, clothing rack, side tables, etc. Bedding and bathroom were clean and tidy.

Cons: They provide one small combo bar of soap/ shampoo. The walls are kind of thin.
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alois Ginet, Marketing at Mama Shelter Paris West
Responded 30 Oct 2023
Hello, merci d’avoir pris le temps de laisser un avis suite à votre expérience au Mama Shelter Paris West. Et quel avis ! Nous sommes comblés ! Nous espérons vivement vous revoir bientôt parmi nous ❤ MAMA LOVES YOU!
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Norwin A wrote a review Jul 2023
5.0 of 5 bubbles
This hotel has a trendy atmosphere. We liked our room very much especially the decor on the best posts. Staff are very friendly and very efficient. We were there for a two night stay and we will surely visit again when we visit Paris. The hotel is very conveniently located near different small restaurants and Patisseries and there is a metro station within a 5 minute walk from the hotel.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alois Ginet, Marketing at Mama Shelter Paris West
Responded 30 Oct 2023
Hello, merci d’avoir pris le temps de laisser un avis suite à votre expérience au Mama Shelter Paris West. Et quel avis ! Nous sommes comblés ! Nous espérons vivement vous revoir bientôt parmi nous ❤ MAMA LOVES YOU!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TLieven wrote a review May 2022
1.0 of 5 bubbles
Planned to meet friends at the rooftop bar. The friendly personnel at the hotel reception informed me that the bar was open and for drinks only no booking was needed.

Luckily, I made a reconnaissance visit before the evening, only to find out the bar was closed that day. At the downstairs restaurant, I was told its terrace bar was open, free seating, no bookings accepted. When I later arrived with my friends, a few tables were free, but I was informed that they were booked.

We were referred to the indoors bar. First, I was told all tables were booked, but when I said I stayed at the hotel and we also wanted to ear dinner later, I could get a table and was told a waiter would come soon. We never saw a waiter at our table.

At the bar disk, a busy bartender completely ignored my order in English, although I stood right in front of him, and took orders from many French guests that arrived after me. When I told him that I had waited for a long time and wondered when he would take my order, he referred me in French to a colleague who was busy serving other guests. Frustrated we left the restaurant.

Reading previous positive reviews, we were surprised to find this rude behaviour at the Mama Shelter.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alois Ginet, Marketing at Mama Shelter Paris West
Responded 30 Oct 2023
Hello, nous sommes désolés que votre expérience au Mama n’ait pas été à la hauteur de vos attentes… Pourriez-vous nous contacter à l’adresse : alois.ginet@mamashelter.com afin de nous expliquer plus en détail ce qu’il s’est passé ? Nous faisons notre maximum pour être chaque jour meilleur que la veille. Nous espérons vivement vous revoir bientôt parmi nous pour le constater ❤️ MAMA LOVES YOU!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Queenie M
Paris, France2,798 contributions159 helpful votes
Je suis une cliente pas la responsable de l’hôtel 🤣
Catriona B wrote a tip Oct 2024
4 contributions
5.0 of 5 bubbles
"Eat upstairs in the evening - the food up here is excellent. (assuming you like Italian dishes) Downstairs evening menu was less good."
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fromlondon97 wrote a tip Jul 2024
fromlondon2148 contributions41 helpful votes
4.0 of 5 bubbles
"It got busy and they turned people who hadn't booked away!"
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De Etzenhausener wrote a tip Jan 2024
Dachau, Germany14 contributions1 helpful vote
1.0 of 5 bubbles
"Choose another small restaurant"
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Londontraveller wrote a tip Jun 2023
48 contributions2 helpful votes
1.0 of 5 bubbles
"Bad service"
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destraynor wrote a tip Jun 2023
Dublin, Ireland59 contributions60 helpful votes
2.0 of 5 bubbles
"There’s a pharmacy nearby to buy your toiletries Everything in the hotel closes at 10:30/11 but Deliveroo works"
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PRICE RANGE
€138 - €220 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceParisSaint-Lambert / 15th Arr. - Vaugirard
NUMBER OF ROOMS
207
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MAMA SHELTER PARIS WEST | UPDATED 2024 Specialty Hotel Reviews & Price Comparison (France) - Tripadvisor

Frequently Asked Questions about Mama Shelter Paris West
Which popular attractions are close to Mama Shelter Paris West?
Nearby attractions include Fresque Un totem dans la ville (0.4 km), Église Saint-Antoine de Padoue (0.2 km), and Fresque "Les arbres" (0.4 km).
What are some of the property amenities at Mama Shelter Paris West?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mama Shelter Paris West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mama Shelter Paris West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mama Shelter Paris West?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mama Shelter Paris West?
Conveniently located restaurants include Le Bistrot d'Indochine, La Table 12, and Pedzouille La Grange.
Are any cleaning services offered at Mama Shelter Paris West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mama Shelter Paris West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mama Shelter Paris West offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mama Shelter Paris West?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Mama Shelter Paris West?
Many travellers enjoy visiting Arc de Triomphe (5.0 km), Cathédrale Notre-Dame de Paris (5.0 km), and Sainte-Chapelle (4.9 km).
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