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Mercure Reims Centre Cathedrale

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Mercure Reims Centre Cathedrale
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1,160 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Peterborough, United Kingdom
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank andrewaN1840FX
Leicester, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank Peter Y
Monte-Carlo, Monaco
Reviewed 2 weeks ago

This hotel is easy to find from the motorway and parking is amply provided for, both underground and there are quite a few spaces just behind the hotel. The location is good; it's a short walk to the cathedral and the Palais du Tau. The room was well equipped and the bed very comfortable. We had a very good dinner...

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Thank Moth
Maxime D, Front Office Manager at Mercure Reims Centre Cathedrale, responded to this review

Dear Moth, We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Centre Cathedrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 2 weeks ago

Stopped here en route to Lyon. Room was very clean, as was the bathroom but the partly open-plan shower was poorly designed and the floor flooded every time we had a shower. Fortunately they supply plenty of towels and bath mats to soak up the excess water. Mattress was very hard. Breakfast offering was very good, plentiful and fresh. Beware...

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Thank Outhau
Maxime D, Front Office Manager at Mercure Reims Centre Cathedrale, responded to this review

Dear Outhau, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Hampshire, United Kingdom
Reviewed 2 weeks ago

Very pleasant staff, friendly and courteous. Hotel is conveniently placed near the centre of Reims, easy to get to from the motorway. Have stayed before here and always receive a good welcome. certainly a good place to stay and visit Reims.

Review collected in partnership with Accorhotels.com
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Thank Robert C
Maxime D, Front Office Manager at Mercure Reims Centre Cathedrale, responded to this review

Dear Robert C, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Alton, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here for a second time on our return journey from the Alps, handy break 2 1/2 hours from Calais. Fabulous hotel welcoming staff, good comfortable rooms it's more than adequate facilities, excellent restaurant for evening meals and extensive choice at breakfast, both hot and cold English or continental. Overlooking the canal and close to major attractions and the...

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Thank Alexander B
Maxime D, Front Office Manager at Mercure Reims Centre Cathedrale, responded to this review

Dear Alexander B, We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Centre Cathedrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Maranello, Italy
Reviewed 3 weeks ago

Handy stopover close to motorway. Dinner good but breakfast expensive and 'freshly squeezed' orange juice came from a bottle and tasted bitter. Ibis styles does it better with a juicing machine. Paper cups in bedroom not nice to drink from especially in 4 star hotel.

Review collected in partnership with Accorhotels.com
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Thank Jennywren21
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review

Dear Jennywren21, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Geneva, Switzerland
Reviewed 4 weeks ago

OK so this hotel is one we always use when going back to the UK by car. It breaks the journey very neatly between Geneva and Calais. My wife just did it again and she said the hotel has gone "cheap" - not what it used to be! The service was fine but the restaurant breakfast has deteriorated from how...

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3Thank Poserpike2015
Maxime D, Front Office Manager at Mercure Reims Centre Cathedrale, responded to this review

Dear Poserpike2015, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Reims Centre Cathedrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Hesdin, France
Reviewed 5 weeks ago

We had the most enjoyable stay, staff were so friendly and helpful, Car parking was very straightforward as receptionist told us how and were to park. Hotel is so central for the Christmas Market and the Cathedrale and of course the bars and restaurants. Would stay again and recommend it.

Review collected in partnership with Accorhotels.com
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1Thank debsroberts01
Maxime D, Front Office Manager at Mercure Reims Centre Cathedrale, responded to this review

Dear debsroberts01, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will...

Reviewed 9 December 2016 via mobile

The hotel is in a great spot for restaurants. A 15 minute walk thru a maze of streets to shopping and Christmas market. Room could have used another chair and table. One small table for your things and only 1 night stand.

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Thank JEANNE K
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review

Dear Jeanne K, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Our 4-star hotel is ideally located just a short distance from Notre Dame Cathedral, a gem of Gothic artwork, and the congress center. Whether you're on a business trip or a family vacation, you will love the quality of our facilities and the comfort of our rooms. Our work spaces, combine technology and modularity and have everything you need. All the services we offer at our Mercure will mean you have a great stay in the heart of Reims. ... more   less 

Additional Information about Mercure Reims Centre Cathedrale

Address: 31 Boulevard Paul Doumer, 51100, Reims, France
Region: France > Grand Est > Marne > Reims > Hincmar
Price Range: €72 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Reims Centre Cathedrale 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Mercure Reims Cathedrale Hotel Reims
Accor Reims Cathedrale
Hotel Style:
#8 Luxury Hotel in Reims
#8 Business Hotel in Reims
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Reims Centre Cathedrale staff and other travellers.
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Questions? Get answers from Mercure Reims Centre Cathedrale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the southern canal view are better”
 of 5 bubbles Poserpike2015, 21 Dec 2016 | Read review
“ask for one away from the main road/canal”
 of 5 bubbles JoanB963, 29 Oct 2016 | Read review
“Bring your own shampoo”
 of 5 bubbles ronanor, 16 Jul 2016 | Read review
“If you want to see the canal ask for a higher floor as there is a canopy which restrict the view lower down.”
 of 5 bubbles Richardt1008, 28 Jun 2016 | Read review
“We were on 4th floor, it was very quiet.”
 of 5 bubbles Weekendartisan, 20 Jun 2016 | Read review
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