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Novotel Clermont-Ferrand

Booking.comUS$126*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Novotel Clermont-Ferrand
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924 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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Hertford, United Kingdom
Reviewed yesterday NEW

Nice clean hotel hotel with polite and helpful staff. Rooms were good size and shower good. Hotel restaurant provided a good menu with helpful service. Good secure parking. Only issue was miles from any where but we did chose the hotel so can't complain.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Kerry L
Strasbourg, France
Reviewed 1 week ago

Room was spacious and comfortable enough but air con did not work and was unbearably hot overnight, even if it was a perhaps unseasonably warm April. Turning the air con to 5 degrees made no difference and opening a window was not an option, being next to a motorway. Staff on reception (who were rather typical in their display of...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank N629JUrichards
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Richard, Thank you for taking the time to write your review following your stay at the Novotel Clermont Ferrand. Our daily goal is for our guests to be happy with their stay. I'm sorry you got too hot in the room. Indeed, the warmth of April was exceptional. Our breakfast service is very varied. You have a wide range...

Milan, Italy
Reviewed 5 weeks ago via mobile

I stayed 3 nights in a superior room and I am still wondering what was the difference from a standard room. The room was spacious and clean, but there were no extra toiletries nor a bathrobe or slippers, which you normally get in superior rooms in Novotel and Mercure hotels. The minibar was free, but only one bottle of water....

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Helpful?
Thank tomdark2015
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Tomdark, Thank you for taking the time to write your review on Trip Advisor following your stay at the Novotel Clermont Ferrand. Your superior room is actually renovated with Italian shower. The executive rooms are equipped with bathrobe and slippers, fully stocked minibar, welcome product and Nespresso machine. I am sorry that this was not explained when you arrived....

Fanwood, New Jersey
Reviewed 9 February 2017 via mobile

Visited two nights for business. The hotel is close to the airport which is its only plus. The area around it is industrial. The room I got was basic and way dated. Housekeeping was also below average. The toilet smelled even after they cleaned. Parking is free which is not found easily in Europe. The restaurant is good but nothing...

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Helpful?
Thank 44abc
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Guest, Thank you for taking the time to leave your review after your stay at Novotel Clermont Ferrand. Our standard rooms are part of a renovation project. I invite you to reserve with my teams our new superior or executive rooms that have been renovated. The latest generation of amenities make it a quality accommodation and very much appreciated...

United Kingdom
Reviewed 27 November 2016 via mobile

After a few days in St flour & St Mamet I needed a base for my flight out in the morning. The hotel offers a 6 minute drive to the airport in the morning & there's plenty of parking. The reception staff are friendly & multi lingual. The rooms are of a good size, clean & comfortable. You are able...

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Helpful?
Thank CMMD77
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Customer, Thank you for taking the time to write your review following your stay at Novotel Clermont Ferrand. I am delighted to read that you were satisfied with your stay. We also have a complimentary navaette between the airport and the hotel. Looking forward to seeing you again for your next stay. Truly

Reviewed 5 November 2016 via mobile

We, a family of 5 with 3 kids, made a stop at the Novotel on our way to Barcelona. The hotel grounds are more than ok. The staff is really friendly and helpful. The food in the restaurant is really nice and ok priced. The rooms are a bit outdated but clean. If you want to make a quick stop...

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Helpful?
Thank Peter G
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Peter, Thank you for your comments on Novotel Clermont Ferrand. With the family policy, breakfast is offered for children sharing parents' room. Almost all of our rooms are renovated, do not hesitate to make your wish at the reception at your next stop Auvergnate. We look forward to welcoming you on your next visit. Very warmly,

Brighton and Hove, United Kingdom
Reviewed 18 September 2016

Well positioned just off the motorway and straightforward to find. Hotel staff gave good greeting, spoke good English and friendly. Room very good size, free bottle water a plus. Tea and coffee making facilities which was welcome on our arrival. Had a relaxing swim to get refreshed in open air pool. Could have gone to the health centre which was...

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Helpful?
Thank Chefvert
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Customer, Thank you for taking the time to write your comments regarding your stay at the Novotel Clermont Ferrand. My stay went well and I am delighted. Your satisfaction is our priority and a real source of motivation for my teams . I wish you a nice day. While warmly ,

Durham, United Kingdom
Reviewed 14 September 2016 via mobile

Having driven all the way from Caen, and having had very little sleep, it was a relief to get to this lovely hotel. Great facilities, friendly staff, amazing food and just a really relaxing lovely place. Highly recommend.

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Thank crispyspleen
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Customer, Thank you for your nice comment. You write of our establishment as an oasis , you are right ! I am delighted to read that our services are qualitatively meet your expectations . Looking forward to welcoming you soon . Truly,

East Sussex, United Kingdom
Reviewed 8 September 2016

We stopped over on the way to Argeles on the south coast with our 2 and 4 year olds in tow. Perfect distance from Calais. Moments from the motorway and easy to find. Big car park and welcoming reception. Staff were friendly and had good English. We had a room with a double and 2 singles which was ideal and...

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Helpful?
Thank andrewpossible
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Andrew , A big thank you for your kind comment left on TripAdvisor following your stay at the Novotel Clermont -Ferrand . Our hotel is ideally located for a rejuvenating break in Auvergne ! My team will be delighted to know that you will come back next year. While warmly ,

herefordshire
Reviewed 3 September 2016

Stayed en route to the south. Very attentive staff during stay. Nice refurbished room with excellent bed, and plenty of space, and lots of outside seating around the grounds.We would finitely use again and recommend.

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Helpful?
Thank Nene4dis
delphine G, Directeur général at Novotel Clermont-Ferrand, responded to this review

Dear Customer, Thank you for your very positive review regarding your stay at the Novotel Clermont Ferrand. What a pleasure to read that our services and my team were able to meet all your expectations. I hope you have enjoyed our 2 jacuzzis and steam room ? Thank you for your recommendations and see you soon in Auvergne. While warmly...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Novotel Clermont Ferrand is a 4 stars hotel on the eastern side of Clermont Ferrand. The hotel offers 136 airconditioned rooms, a restaurant overlooking the garden, a bar and eight meeting rooms for conferences and seminars. This hotel is equally suited to a business trip or a holiday in Auvergne with your partner or family. The hotel features a play area, a swimming pool with summer terrace and a free private car park. Guests also enjoy the convenience of an airport shuttle service. ... more   less 

Additional Information about Novotel Clermont-Ferrand

Address: 32 rue Georges Besse | Le Brezet, 63100, Clermont-Ferrand, France
Region: France > Auvergne-Rhone-Alpes > Puy-de-Dome > Clermont-Ferrand
Price Range: €93 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Clermont-Ferrand 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Novotel Clermont Ferrand
Clermont-Ferrand Novotel
Hotel Style:
#1 Green Hotel in Clermont-Ferrand
#3 Business Hotel in Clermont-Ferrand
#4 Luxury Hotel in Clermont-Ferrand
#4 Family Hotel in Clermont-Ferrand
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Clermont-Ferrand staff and other travellers.
1 question
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Questions? Get answers from Novotel Clermont-Ferrand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room overlooking the outside pool, rather than the car park.”
Thatchedtavern, 13 Jun 2016 | Read review
“All seemed good”
Creolewalker, 9 Sep 2014 | Read review
“We had a family non-smoking room. Plenty of space for a family of 2 adults and 2 children (8 & 10)”
royhgb, 1 Sep 2014 | Read review
“SUPERIOR ROOMS!! Definitely a good choice!!”
robertogregoratti, 5 May 2014 | Read review
“Try the executive room for something a bit extra”
briangb, 1 Nov 2013 | Read review
5 of 5
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US$126* /night
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Prices are for 1 room, 2 adults
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