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Grand Hotel Thalasso & Spa

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Other Russian
RTR
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Bar/Lounge
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Great View
Quiet
HOTEL CLASS
Location
Full view
98Great for walkers
Grade: 98 out of 100
168Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
Reviews (863)
There are newer reviews for Grand Hotel Thalasso & Spa
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106 results
Traveller rating
71
22
11
2
0
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LanguageEnglish
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71
22
11
2
0
Show reviews that mention
All reviews junior suite five star hotel limited menu nespresso machine direct access overlooking the beach sea view room service is facial treatment perfect location right on the beach sea water pool classic hotel hotel terrace great massage corner room previous guests hotel is fantastic
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21 - 25 of 106 reviews
Reviewed 12 June 2018

Our family of 4 had a 2 night stopover at the Grand Hotel one week into a hectic tour of the Basque Region and wished we could have stayed a bit longer. We found it to be both quaint and casual while at the same...More

Date of stay: May 2018
Thank TulsaTraveler43
Response from Véronique A, Directeur général at Grand Hotel Thalasso & SpaResponded 6 July 2018

Dear TulsaTraveler43, We are so pleased to hear you and your family had such a good experience with us. I am delighted to read that you have been thrilled with the mineral spa spool with the beachfront view and that you enjoyed the food our...More

Reviewed 5 June 2018

A return visit for the first time since the hotel reopened after the fire several years ago. All very much as I remembered. Staff all charming. Check in was very solicitous and straightforward. A quick tour of the hotel before shown to our room. We...More

Date of stay: April 2018
1  Thank Diz01
Response from Véronique A, Directeur général at Grand Hotel Thalasso & SpaResponded 19 June 2018

Dear Diz01, Thank you for providing us such a detailed feedback following your recent stay. We are delighted to learn how impressed you were with the results of our refurbishment and we are thrilled to learn that we are certainly “the best place in St...More

Reviewed 2 May 2018 via mobile

You can’t argue about the location which is exceptional. However the service and the rooms left something to be desired. We had a standard room facing the street. The room was tiny and difficult to maneuver with luggage for two people. The bathroom had no...More

Date of stay: May 2018
Thank MartinAB
Response from Véronique A, Directeur général at Grand Hotel Thalasso & SpaResponded 10 May 2018

Dear Mr. MartinAB, Thank you for sharing your feedback following your recent stay at Grand Hotel Thalasso & Spa. One of our goals is for you to enjoy a comfortable and enjoyable stay with us. Based on your review, I can see that this time...More

Reviewed 21 April 2018 via mobile

Nice interiors and nice rooms. Very good location but the service was a bit of let down. One of the receptionist was very pretentious and some of the restaurant staff were simply unhelpful and inattentive. Not what you would expect from this type of hotel.More

Date of stay: April 2018
Thank ZeAbbs
Response from Véronique A, Directeur général at Grand Hotel Thalasso & SpaResponded 10 May 2018

Dear ZeAbbs, Thank you for sharing your feedback following your recent stay at Grand Hotel Thalasso & Spa. I am disappointed that we were not given the opportunity to discuss your concerns during your time with us. It is certainly not our intention to have...More

Reviewed 31 March 2018

We enjoyed our stay in this completely renovated but classic hotel, which is in a beautiful location right next to the beach. The staff were very helpful, especially Patrick who was a big help to us! The spa massage treatments, steam room and sea water...More

Date of stay: March 2018
Thank Teemo56
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Questions & Answers
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Objective1958
10 August 2018|
AnswerShow all 3 answers
Response from carriel_woodside | Reviewed this property |
This hotel offers a spectacular breakfast buffet in the tradition of the most elegant hotels in Europe. The breakfast is served in a gorgeous dining room overlooking the sea. If you’re already staying in such a fine hotel... More
0
Votes
RickyHertfordshireUK
25 May 2017|
Answer
Response from Véronique A | Property representative |
Dear Mister, We do have an interior pool and thalasso & spa facilities. If you want to stay outside, sun loungers and umbrellas can be rent directly on the beach at different areas. The hotel does not have its own sun... More
0
Votes
Google Translation
barley98
7 May 2017|
AnswerShow all 5 answers
Response from Véronique A | Property representative |
Dear barley98, We would like to thank you for your interest in the Grand Hotel Thalasso & Spa. Further to your request we are pleased to propose you a parking space in our private garage (limited place) with valet parking... More
0
Votes
Google Translation
Room Tips
"Sea view worth the extra"
whinstane
11 Sep 2018
Read review
"Rooms with ocean views worth it! And book car parking in advance."
Sightseer630216
28 Aug 2018
Read review
"A corner room facing the ocean"
Timbles430
28 Aug 2018
Read review
"We had a superior ocean view room on the second floor"
CycloSheree
27 Jul 2018
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PRICE RANGE
US$178 - US$579 (Based on Average Rates for a Standard Room)
LOCATION
FranceNouvelle-AquitainePyrenees-AtlantiquesBasque CountrySaint-Jean-de-Luz
NUMBER OF ROOMS
52
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