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Grand Hotel Thalasso & Spa

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Grand Hotel Thalasso & Spa
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348 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Guildford, United Kingdom
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 weeks ago

Spent 3 nights here en route from UK to Iberia and were not disappointed. Managed to get a good value upgrade for a relatively small cost to a suite with a balcony (Room 17) overlooking the beach and the town - could while away aeons of time just watching everybody and everything. Good restaurant - albeit a bit pricey and... More 

Helpful?
Thank Richard C
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear Richard C, Thank you for taking the time to post your review following your recent stay with us at Grand Hôtel Thalasso & Spa. I am delighted to hear that you have enjoyed the truly unique view from one of our balconies and that you have had a “very happy stay” at our hotel. I hope that you will... More 

New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016

Completely renovated and upgraded and modernized first class hotel. Good sized room. Superb view on ocean with great sunsets. Clean. Convenient location to great restaurants. The hotel's bar and restaurant are exceptionally good. Friendly and efficient staff.

Helpful?
Thank Hampo G
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear Hampo G, Thank you for taking your time to share your experience at Grand Hôtel Thalasso & Spa with us on TripAdvisor. I am delighted to find out that you have appreciated our exceptional location, our cuisine as well as our staff’s friendliness and professionalism. We look forward to welcoming you back very soon for more lovely sunsets! Best... More 

Prescott, Arizona
Level Contributor
3 reviews
Reviewed 23 October 2016

The rooms with a view were lovely but we had an "all night party" next door that the management was either unwilling or unable to control. Tough situation to be sure, but very disappointing response from the hotel management.

Helpful?
Thank 12Annie59
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear 12Annie59, Thank you for taking the time to share your review on Trip Advisor. I am truly sorry to read that the overall quality of your stay was disrupted by disrespectful neighbors. This is quite unusual, as you may see from previous comments our hotel is a usually very quiet one. Our Night Receptionist went up to the room... More 

Basel, Switzerland
Level Contributor
253 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 16 October 2016

The service at this hotel is wonderful, from the concierge who takes your luggage and parks your car to the welcoming reception people who make sure everything is as you wish. A different room this time , but still with great views over the bay. The rooms are modern and recently renovated and fit tastefully into this traditionally built seaside... More 

Helpful?
Thank dborch
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear dborch, Thank you for taking the time to post your enthusiastic comment on our hotel for the second time ! It is a great joy to us to see you coming back especially when it is so obvious that once again your thoroughly enjoyed your time at the Grand Hotel Thalasso & SPA. I would be lighted to personally... More 

dublin
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2016

For years I have tried to find a hotel just like this. It's best feature by far, is it's location on the beach...and I really mean on the beach. You walk out of your bedroom take the lift to the indoor pool area walk through a door and you are on the beach!! It is so amazing, the beach is... More 

Helpful?
Thank mapgirl2010
Véronique A, Directeur général at Grand Hotel Thalasso & Spa, responded to this review

Dear mapgirl2010, Thank you very much for your enthusiastic comment about your stay at the Grand Hotel Thalasso & SPA ! I am glad to read you enjoyed so much the uniqueness of our location right on the beach, along with the service you received from our staff. We are definitely looking forward to welcome you back in the nearest... More 

2 reviews
Reviewed 1 October 2016

Absolutely loved this hotel. Let me start off by saying that people working at the hotel are best in business. Sure, hotel is beautiful, tastefully updated with all amenities, but people make the biggest difference. We flew in to barcelona and immediately drove up here and were pretty tired. Upon arrival, there was somebody here to help. I mean right... More 

Helpful?
Thank Lauras D
San Francisco, California
1 review
Reviewed 18 September 2016

The room and hotel facilities were fantastic. Great location with accommodating and helpful staff! The bed was incredibly comfortable, the best sleep of our trip! The concierge was really helpful in getting us an amazing dinner reservation for that night. Really made the night there. Also enjoyed the spa facilities. Very relaxing with views out onto the beach.

Helpful?
Thank lfweisberg
Lavenham, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 September 2016 via mobile

This is probably one of the best hotels we have ever stayed in. From the moment we arrived with our car valet parked, bags looked after and a welcome drink we were then taken on a conducted tour of this fabulous place which was topped off with an upgrade to a suite. The spa is tremendous, restaurant lovely and the... More 

Helpful?
Thank Pubbieguy
Guildford
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 September 2016 via mobile

Staying here for 4 nights whilst attending a friends wedding in St Jean du Luc. Outstanding service and thus far great accommodation. Spa is special too and I love the fact that you can access the beach from the Spa.

Helpful?
Thank Ming1964
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016

We really enjoyed this hotel. The setting was beautiful, the room clean, comfortable and luxurious. I agree with a previous reviewer, the bar tender was so rude and ill-tempered. Other than that, we loved sitting outside.

Helpful?
Thank Rcanfield7

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Grand Hotel Thalasso & Spa

Address: 43 boulevard Thiers, 64500 Saint-Jean-de-Luz, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Saint-Jean-de-Luz
Price Range: €128 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Thalasso & Spa 5*
Number of rooms: 52
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Saint-Jean-de-Luz
#2 Luxury Hotel in Saint-Jean-de-Luz
#8 Romantic Hotel in Saint-Jean-de-Luz
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Thalasso & Spa staff and other travellers.
6 questions
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Questions? Get answers from Grand Hotel Thalasso & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a sea view - it's worth the difference.”
 of 5 bubbles W7216NHrichardc, 30 Oct 2016 | Read review
“A higher floor room with a view over the ocean”
 of 5 bubbles hamp0g, 28 Oct 2016 | Read review
“If you are mobile - you will probably be out on the beach / terrace most of the day so a sea view not essential.”
 of 5 bubbles mapgirl2010, 12 Oct 2016 | Read review
“Ask for sea view - more expensive, but worth it!”
 of 5 bubbles SBSevenoaks, 28 Aug 2016 | Read review
“All the rooms are good - go for seaside if you can afford it!”
 of 5 bubbles marsayyeah, 13 Aug 2016 | Read review
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