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Hotel Le Relais Saint Jacques

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188 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Taunton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016

Have stayed here several times now and this hotel never fails to meet high standards. Friendly staff who speak English. Dogs welcome. Right opposite the train station but still with lovely views of the surrounding area. Parking can be difficult. There are a few spaces outside the hotel but they are often taken. There is however a free car park... More 

Helpful?
Thank everett902
hotelstjacques64, Directeur général at Hotel Le Relais Saint Jacques, responded to this review

Thank you so much for such a nice review, it's a pleasure to read you enjoyed our hotel and the staff, we hope to welcome you again . More 

Boise, Idaho
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 September 2016 via mobile

We stayed two nights here in room 202 as we explored st. Jean de luz. Located at a busy, loud intersection during the day, amazingly quiet road at night. After SAN Sebastian, the first thing we noticed was the size of the room and separate bathroom, very clean and modern. The staff are so friendly and helpful especially to us... More 

Helpful?
Thank bfeo
hotelstjacques64, Responsable réception at Hotel Le Relais Saint Jacques, responded to this review

Thank you so much for your nice review, it's a pleasure to read it. We try our best to satisfy our customer and to help them so they can enjoy their stay in Saint-Jean-de-Luz. We would be very happy to welcome you again in our hotel because it was a pleasure to receive you. We hope that your trip to... More 

Peterborough, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 June 2016

Right in front of the station and in the beautiful town with a very short walk to the beach. It is a great, clean traditional hotel. I was very impressed that due to the rail strike in France they put on breakfast at 0600 on Sunday morning and offered to keep the room open should we need it.

Helpful?
Thank Michael A
hotelstjacques64, Directeur général at Hotel Le Relais Saint Jacques, responded to this review

Thank you very much for your nice review and all the staff is pleased you enjoyed your stay at the hotel, we hope to see you again on your way to Portugal . More 

Melbourne
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2016

Great location and very hospitable hosts.Their restaurant recommendations have been spot on. Rooms are comfortable, if a little small. Highly recommended. Views across the rooftops to the church. Two minute walk to the station.

Helpful?
Thank BorisZ
hotelstjacques64, Responsable réception at Hotel Le Relais Saint Jacques, responded to this review

Thank you so much for your nice review, it's been a pleasure to welcome you in our hotel. We always try our best to advice our customers so they can enjoy their stay in Saint-Jean-de-Luz. We would be pleased to welcome you again if you return to Basque Country one day. More 

Lafayeffe, La
Level Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 22 October 2015

I totally agree with the other reviewers. The hotel is a lovely place to stay. We did not have noise issues, and found the room to be clean and the beds and pillows comfortable. It was very convenient to have the small refrigerator in our room. The staff really makes this place special. They go out of their way to... More 

Helpful?
Thank southernbelle007
hotelstjacques64, réceptionniste at Hotel Le Relais Saint Jacques, responded to this review

Thank you so much for your nice review.We try to make this hotel a pleasant place to stay. We hope to see you again in our establishment. More 

Florida
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 October 2015

We stayed five nights and had a quiet room on the 5th floor facing the street. From the balcony we had a beautiful view of the mountains. The room was clean, quiet and the beds very comfortable. We did have a car but were unable to get one of the spots in front of the hotel, as they are not... More 

Helpful?
Thank MSJ1
hotelstjacques64, Directeur général at Hotel Le Relais Saint Jacques, responded to this review

Thank very much for your nice review, we are pleased you enjoyed your stay with us and we wait for you for another stay. More 

Portland, Oregon
Level Contributor
258 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 25 September 2015

My wife and I stayed in this hotel for three nights where the room was comfortable and the staff attentive. The location is excellent for visiting this town. The breakfast was nothing great and my wife did not take breakfast again after the first day. The biggest issue relating to this hotel is the lack of available parking close to... More 

Helpful?
Thank John16752024
Norfolk, United Kingdom
Level Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 11 September 2015

Based on TA reviews we stayed 3 nights on our tour through France. The room booked was a comfort room on 3rd floor. It over,looked the very busy roundabout which concerned me, but with the window closed you hear very little traffic noise surprisingly. At night traffic reduces considerably. The room had a super large, comfortable bed, AC, small fridge... More 

Helpful?
Thank AIBNORFOLK
Birmingham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 September 2015

A small hotel close to the station and harbour in St Jean de Luz. We stayed for 3 nights in August and couldn't have been happier. The owner and her staff are so friendly and helpful. Rooms are on the small side but have everything you could need and are spotlessly clean, breakfast is excellent and there's a wonderful baker... More 

Helpful?
1 Thank DJones98
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2015

The patron and her staff made our stay even more enjoyable by being very friendly and always helpful beyond what is normally experienced by hotel staff. Beds very comfortable, room, bathroom always spotlessly clean. Cannot recommend highly enough. Mark of New Zealand.

Helpful?
1 Thank Annieandmark

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Le Relais St-Jacques is a three star hotel which was completely updated and remodeled in spring 2009 to provide you the best comfort and quality.17 comfortable rooms with air-conditioning, flat screen TVs, internet access, original art in each room, minibar. Convenient elevator access to all floors makes the hotel easily accessible and simple to navigate for those with limited mobility.Our view rooms have a territorial views of the mountains. The Reception is open between 7 am to 21pm. ... more   less 

Additional Information about Hotel Le Relais Saint Jacques

Address: 13, Avenue de Verdun, 64500 Saint-Jean-de-Luz, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Saint-Jean-de-Luz
Price Range: €80 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Le Relais Saint Jacques 3*
Number of rooms: 17
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Saint-Jean-de-Luz
#7 Family Hotel in Saint-Jean-de-Luz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Relais Saint Jacques staff and other travellers.
1 question
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Questions? Get answers from Hotel Le Relais Saint Jacques staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The privilege room has a small balcony and a good view of the mountains and the harbour. The room is not huge but very comfortable.”
 of 5 bubbles everett902, 27 Sep 2016 | Read review
“I originally wanted a harbour balcony but booked the wrong room, I was very happy with the old town view.”
  • Night view from window
 of 5 bubbles andypandy2, 12 Jul 2015 | Read review
“Go for a balcony room a little more expensive but good views”
 of 5 bubbles rdm72, 3 Jul 2015 | Read review
“Talk to the staff. They speak good English.”
 of 5 bubbles RogerVerrall, 15 Apr 2015 | Read review
“Pay a bit extra and take the ocean view. It may be on the main road, but its quiet too.”
 of 5 bubbles JambonatSydney, 29 Oct 2014 | Read review
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