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Mercure Le President Biarritz Centre

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Mercure Le President Biarritz Centre
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490 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Pointe-Claire
Reviewed 3 weeks ago

I stayed there during a convention. the hotel is nicely located in the middle of biarritz, walking distance from the beach and main street. The hotel had been nicely decorated in the Funky style. Lovely. Breakfast is great with local products. Staff is helpful and friendly. Loved it. Internet is ok but slow for rooms located at the end of...

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Thank michel_josee
Salford, United Kingdom
Reviewed 2 November 2016

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Thank TWJW
Christophe D, Directeur at Mercure Le President Biarritz Centre, responded to this review

Vancouver, Canada
Reviewed 26 October 2016

A nice upbeat hotel in the heart of the wonderful town. Close to everything, and less than 5 mins walk to the beach and seaside attractions. Staff were great, friendly and spoke very good English . The room was modern and clean...everything you would need for a short stay.

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Thank John L
Christophe D, Directeur at Mercure Le President Biarritz Centre, responded to this review

Madame, Monsieur, The entire team is very happy you had an enjoyable stay at the Mercure Le Président in Biarritz and liked the comfort, the service and the location. We all look forward to welcoming you again soon for your next stay in Biarritz Best Regards,

Reviewed 13 October 2016 via mobile

Rooms are small but newly renovated, bathroom is clean functional with a great shower. Complementary breakfast was basic but good . Staff were efficient and pleasant . Location is great a stones throw away from everything . Four star ? I would think a good 3star like its brother Ibis but good value for Biarritz

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Thank Serge T
Christophe D, Directeur at Mercure Le President Biarritz Centre, responded to this review

Madame, Monsieur, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Biarritz Le Président. Indeed we are located on the heart of Biarritz nearby the restaurants and shops and at just 2 minutes walking from the principal beach. All the comments are very precious for us as they allow us...

Dartford, United Kingdom
Reviewed 7 October 2016

The hotel was ok, but the room was very small. (We booked a privalage room) The man on reception was very obliging and quite helpful. They served breakfast which was adequate but they did have a restaurant, but there is plenty of restaurants in the area.

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Thank Rod S
Christophe D, Directeur at Mercure Le President Biarritz Centre, responded to this review

Madame, Monsieur, I very much appreciate your comments regarding your stay at the Mercure Biarritz Le Président. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this testimony will serve as an encouragement to all of us as we strive to continuously improve the quality of our services....

Kukusik
Reviewed 26 September 2016 via mobile

It was a good stay - easy check in, although no help with luggage offered, big rooms, and very close to the sea. The hotel is right in the center, could be a tad noisy because of the night street activities, but it didn't bother me. I would stay there again.

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Thank Kukusik
Christophe D, Directeur at Mercure Le President Biarritz Centre, responded to this review

Madame, Monsieur Kukusik, Thank you for choosing the Mercure President for your stay in Biarritz. I present my apologies for the noises from the street caused by disrespectful people in lack of civility. I hope to welcome you another time during a future visit to the Basque Country. Your testimony is a reward for us. Best regards,

Romsey, United Kingdom
Reviewed 20 September 2016

I had a horrendous journey to Biarritz but that faded away as I received a very warm welcome at the hotel. There was a fault with a partially blocked drain in the shower that I reported and it was fixed by the time I returned. The hotel was clean and comfortable and the staff were very friendly and helpful. The...

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Thank peteraM9749XT
Christophe D, Directeur at Mercure Le President Biarritz Centre, responded to this review

Madame, Monsieur, I am very sensitive to the testimony that you have shared on Tripadvisor . My team joins me to thank you . You encourage us to continue on this path in order to best respond to your comfort. Your satisfaction in terms of the courtesy of my team, the cleanliness of the hotel, and as well the room...

Auckland, New Zealand
Reviewed 10 September 2016 via mobile

For a quick overnight stay in Biarritz, this hotel was great. It was right in the centre of the best part of town, in walking distance from everything. The decor was 1960's 'Austin Powers' - very funky and cute! Staff were courteous and helpful. Huge parking lot under the hotel (pay independently for that, but not over expensive- 20 euro...

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Thank 699meredith
Christophe D, Directeur at Mercure Le President Biarritz Centre, responded to this review

Madame, Monsieur, Thank you for choosing the Mercure Président Biarritz and for your compliments regarding your stay. Your comment about the overall feel of the hotel has been shared with the whole team working every day to improve the quality of service and ensure the happiness of our customers. Your satisfaction is our award. We look forward to welcoming you...

Reviewed 3 September 2016 via mobile

When we visit Biarritz we look for somewhere that is close to the grand plage and walkable distance from the great restaurants in this city. For those purposes, this place is fantastic The hotel itself is modern and fresh with everything you'd expect from such a hotel. The rooms are a little small but there's enough space to comfortably stay...

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Thank Andy B
Christophe D, Directeur at Mercure Le President Biarritz Centre, responded to this review

Madame, Monsieur, I would like to thank you for your very great and detailed feedback about your stay with us. Indeed, despite the fact that our guest can benefit from our very well location right in the heart of Biarritz, we always work in beeing the best value of the city regarding money and quality. We will be obviously more...

Germany
Reviewed 2 September 2016

In my book, this hotel doesn't really merit its 4-star status. It fulfills the basics for a 4-star rating in France, apparently, but "Basic" is the key word here. Here's my review, broken down by fors and againsts: - This hotel boasts no facilities (understandably no restaurant or bar, due to the close proximity of many others), but it isn't...

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Thank CelticGirl50
Christophe D, Directeur at Mercure Le President Biarritz Centre, responded to this review

Madame, Monsieur, Thank you for taking the time to share your comments regarding your recent stay with us. I am very sensitive to your satisfaction concernig the friendly reception staff and thank you to put the location of the hotel in value. However, I regret that this stay was not up to your expectations and understand your disappointment. The remarks...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Mercure Le President Biarritz Centre

Address: 18 Place Georges Clemenceau, 64200 Biarritz, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range: €91 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Le President Biarritz Centre 4*
Number of rooms: 69
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Also Known As:
Nh Hotel Biarritz
Best Western Biarritz
Hotel Style:
#10 Luxury Hotel in Biarritz
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Le President Biarritz Centre staff and other travellers.
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Stroud, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Closer to the elevator for a more reliable internet access”
 of 5 bubbles michel_josee, 20 Nov 2016 | Read review
“Ask for top floor!”
 of 5 bubbles CelticGirl50, 2 Sep 2016 | Read review
“I believe they are all sort of similar.”
 of 5 bubbles schuylera2014, 31 Jul 2015 | Read review
“Obviously rooms at the top have sea views, ours did not!”
 of 5 bubbles The_Roaming_Pen, 23 Jul 2015 | Read review
“Higher floor for seaview 04 or 05s”
 of 5 bubbles Saggart, 19 Jul 2015 | Read review
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