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Hotel du Palais

1,164 reviews
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Traveller (683)
Room & Suite (262)
Pool & Beach (111)
Overview
  • Excellent72%
  • Very good16%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“napoleon iii”(11 reviews)
“la rotonde”(5 reviews)
“old world”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
13 Mar14 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,164)Write a Review
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Traveller rating
206
48
25
14
5
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206
48
25
14
5
Show reviews that mention
All reviewsnapoleon iiila rotondeold worldformer palacesummer palaceguerlain spaatlantic oceanleading hotels of the worldbygone erabeautiful spaseparate dressing roomvilla eugeniemain restaurantexceptional hotelfive star hotelindoor poolamazing setting
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1 - 5 of 298 reviews
Reviewed 14 December 2017

In October, 2017 we stayed at the Hotel du Palais. After lunch I went to swim. Because of the exceedingly rough surface next to the pool I wore little sandals from the spa. After missing an unmarked, small step I slipped on the sandals, fell...More

4  Thank russianhill2
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 3 weeks ago

Dear Mrs LaRusso, As we already told you, we are deeply sorry for what you have encountered but we’re also very disappointed to read this comment. After investigating with all team members, I’m sorry to tell you that this review doesn’t reflect the reality. When...More

Reviewed 22 November 2017 via mobile

Coffee break only. We went in just to get a coffee if we could. We sat on the terrace looking out to sea and took our morning coffee. Nothing was too much trouble coffee and chocolates were excellent. Lovely surroundings a different age. Everyone should...More

Thank Sondonduo
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 23 November 2017

Dear Madam, Dear Sir, Thank you so much for your comment, and we hope to welcome you again to the Hotel du Palais! Best regards, Hôtel du Palais

Reviewed 10 November 2017 via mobile

A truly grand hotel with one of the best Atlantic Ocean fronting pools that exists. It’s a beautiful old property that, despite clearly needing an update, is a wonderful experience in a great part of France. The hotel is owned by the municipality and the...More

Thank Mary Ann C
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 14 November 2017

Dear Madam, Dear Sir, Thank you for your comment, and we hope to welcome you again to the Hotel du Palais, Best regards, Hotel du Palais

Reviewed 8 November 2017

This hotel is very old world, big spacious suites and hallways on the Atlantic Ocean. We had a beautiful suite (#210) but there is no question the hotel needs a refresh.It is very charming despite this. The pool is one of the great pools on...More

Thank B1046QNbarbaral
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 9 November 2017

Dear Madam, Dear Sir, Thank you so much for your comment, and we hope to welcome you again to the Hotel du Palais, Best regards, Hotel du Palais

Reviewed 5 November 2017

We checked in very late - 11pm. We are a couple in our 50's. The room assigned to us was an older not yet renovated room. We saw a cockaroach climbing up the wall by luck the portee was in the room and he removed...More

Review collected in partnership with this hotel
Thank Najda S
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 7 November 2017

Dear Madam, Dear Sir, Thank you so much for your comment. We assure you of our best care concerning your inconveniences and we hope to welcome you again to the Hotel du Palais. Best regards, Hotel du Palais

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$378 - US$627 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Biarritz
#1 On the Beach Hotel in Biarritz
#1 Luxury Hotel in Biarritz
#1 Spa Hotel in Biarritz
#4 Romantic Hotel in Biarritz
#13 Business Hotel in Biarritz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$378 - US$627 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Biarritz
#1 On the Beach Hotel in Biarritz
#1 Luxury Hotel in Biarritz
#1 Spa Hotel in Biarritz
#4 Romantic Hotel in Biarritz
#13 Business Hotel in Biarritz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (683)
Room & Suite (262)
Pool & Beach (111)
Dining (105)
Hotel & Grounds (637)
Bathroom (21)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Marjorie Y
19 April 2017|
AnswerShow all 5 answers
Response from jpcapiton | Reviewed this property |
Yes, the concierge will assist you Great impeccable service. No snags, it is always perfect. Above expectations
0
Votes
Evelyn T
14 February 2017|
Answer
Response from Rick_Goold | Reviewed this property |
Do not know
0
Votes
Nerea O
17 June 2015|
Answer
Response from Liz M | Reviewed this property |
Not sure that you can but worth enquiring at reception.
0
Votes
Room Tips
"suite 210 very very spacious and lovely. many windows on the ocean in the living room and big window in..."
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"Our upgraded room was very nice and new and clean. Room number 35 - newly renovated. Very nice view."
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"The rooms looking up the beach to the lighthouse are very restful as you can leave the windows ajar and be..."
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"view of the sea if possible"
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