We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel du Palais

Expedia.comUS$636*
View Deal
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Hotel du Palais
Hotel du Palais
Panoramas (19)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

980 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 251: English reviews
Start your review of Hotel du Palais
 Click to rate
L'Escala, Spain
Reviewed 5 days ago NEWvia mobile

We decided to stop there on our way to the beach for a quick drink. The waiter was very nice to us despite the umbrella, beach chair and baby. The drinks came with nibbles and we had a lovely time. We will definitely come back.

 Report
Helpful?
Thank Doyia
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you for taking the time to post us your great feedback regarding your recent experience. We look forward to welcoming you again, Best regards,

Long Island, NY
Reviewed 1 week ago

The problem with these very fancy resort hotels is that if you don't look like a very rich person you get inferior treatment. It didn't matter that we paid a fairly good money, we ended up in quite likely one of the worst rooms of the hotel. Also, booking our room by hotels.com might not have helped. This is a...

 Report
Helpful?
Thank CPLongIsland
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you so much for sharing your experience with us on Trip Advisor and taking your valuable time to write us about your recent visit to Hotel du Palais. Please feel free to check on our reservation departement before your next booking to choose a room that suits better to your personal tastes. We look forward to welcoming...

Reviewed 1 week ago via mobile

I am astounded how deficient my room is for a hotel which is supposed to be 5 star. The size is very small and the ceilings are quite low, Not at all what you would expect for a grand hotel that was once a palace. The decor is undistinguished and tired, too. The toilet is in a small separate room...

 Report
Helpful?
1Thank Marjorie Y
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you so much for sharing your experience with us on Trip Advisor and taking your valuable time to write us about your recent visit to Hotel du Palais. Please feel free to check on our reservation departement before your next booking to choose a room that suits better to your personal tastes. Thank you for your understanding...

Cork, Ireland
Reviewed 2 weeks ago

The location and history of the Hotel du Palais is a good start in itself. Unlike a lot of older hotels the high standard of service starts with the arrival at the hotel and ease of which your car and bags are whipped away. The staff and the rooms are of the highest standard, the walk down the corridor is...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Joe O
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you for taking the time to post us your great feedback on Trip Advisor. We hope to see you soon, Best regards,

Hitchin, United Kingdom
Reviewed 2 weeks ago

The hotel is in a superb position above the beach with spectacular views from the extensive gardens and terrace. The cocktails were expensive but accompanied by good quality nibbles and the whole experience was definitely worthwhile. A fantastic location for a sundowner. I would love to return and stay for a special occasion

 Report
Helpful?
Thank Sue D
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you for taking the time to post us your great feedback on Trip Advisor. We all hope that you will be able to stay with us again in the near future. Best regards,

Victoria, Australia
Reviewed 3 weeks ago

Spent only one night at this fabulous hotel. It is a huge building dominating the Biarritz foreshore and inside the grandeur will delight you. Service was friendly and professional. Our room was lovely - beautifully decorated and well appointed. My only small criticism is that the shower is over the bath and drainage was very slow. Our room was very...

 Report
Helpful?
Thank Darlene3501
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you for taking the time to post us your great feedback regarding your recent experience. We look forward to welcoming you again, Best regards,

Ohio
Reviewed 3 weeks ago

This hotel has a spectacular position and view. However we were disappointed in our room. We tried to have a rest when we arrived, but the room was so cold. We phoned housekeeping to ask them to fix the heating. A young girl arrived and said that the heating was working because it was blowing air. We pointed out that...

 Report
Helpful?
Thank Isabel1657
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you so much for sharing your experience with us on Trip Advisor and taking your valuable time to write us about your recent visit to Hotel du Palais, Biarritz. Regarding your remarks, be sure that the hotel is regularly renovated to satisfy our customers. We use quiet period in winter because maintenance needs to block rooms from...

Reviewed 15 April 2017 via mobile

My husband and I spent a night at Hotel du Palais during our honeymoon and it was perfect! We napped by the outdoor pool and enjoyed the indoor spa. The cocktail lounge was excellent and the 2 Michelin Star dining was superb. We absolutely loved our room and the breakfast was delicious. Everything at this hotel is perfection!

 Report
Helpful?
Thank pilotkm
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you for writing us a great review on Trip Advisor regarding your last visit to Hôtel du Palais. We look forward to welcoming you back very soon. Yours sincerely,

Palo Alto, California
Reviewed 29 March 2017 via mobile

I would like to recommend Hotel du Palais to whom ever is looking for the finest of the French hospitality, class, etiquette and cuisine. The staff is committed to make your stay the best ever. The somelier s recommendations on Basque wines are exquisite. Outstanding cuisine. Breathtaking views. Recommend rooms with ocean view.

 Report
Helpful?
Thank MS23CA
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear Guest, Thank you so much for sharing your experience with us on Trip Advisor and taking your valuable time to write us about your recent visit to Hotel du Palais, Biarritz. We look forward to welcoming you back very soon. Yours sincerely,

Seefeld in Tirol, Austria
Reviewed 3 February 2017

first time i went there in 2004 and fell in love with Palais! it is still romantic with excellent service and fine dining great location and fantastic view from restaurant and terasse they have even exhibition room in hotel

 Report
Helpful?
Thank Iuliia S
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Many thanks for your great review on Trip Advisor regarding your last visit to Hotel du Palais. We look forward to welcoming you back very soon. Yours sincerely,

1,129 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (620)
Viewed
Hotel & Grounds (150)
Viewed
View from Room (26)
Viewed
Room/Suite (54)
Viewed
Dining (34)
Viewed
Bathroom (21)
Viewed
Pool/Beach Area (36)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
1:58
Videos (2)
Viewed
Other (294)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (389)
Viewed
Amenities (52)
Viewed
Biarritz Classic Room (34)
Viewed
Indoor Pool (18)
Viewed
Outdoor Pool (44)
Viewed
Dining (56)
Viewed
Royal Suite (67)
Viewed
Sea Junior Suite (41)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (120)
Viewed
Hotel & Grounds (26)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (13)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (32)
Viewed
View from Room (1)
Viewed
Other (42)
05/06/2017 06/06/2017
Hotels you might also like...
Travellers also viewed these Biarritz hotels
0.6 km away
Le Regina Biarritz Hotel & Spa - MGallery Collection
1.1 km away
Radisson Blu Hotel
Radisson Blu Hotel
#15 of 64 in Biarritz
1,127 reviews
0.3 km away
Le Windsor Grande Plage Biarritz
Show Prices
Show Prices
Show Prices
1.0 km away
Hotel  Saint-Julien
Hotel Saint-Julien
#1 of 64 in Biarritz
298 reviews
0.9 km away
Best Western Plus Karitza
Best Western Plus Karitza
#5 of 64 in Biarritz
572 reviews
0.7 km away
Hotel Villa Koegui Biarritz
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel du Palais

Address: 1 Avenue de L'Imperatrice, 64200 Biarritz, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range: €375 - €889 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel du Palais 5*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, Agoda, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hotel du Palais reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Du Palais Hotel
Du Palais Biarritz
Hotel Style:
#1 Luxury Hotel in Biarritz
#1 Spa Hotel in Biarritz
#1 On the Beach Hotel in Biarritz
#2 Family Hotel in Biarritz
#4 Romantic Hotel in Biarritz
#13 Business Hotel in Biarritz
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel du Palais staff and other travellers.
5 questions
Ask a question
1 month ago
3 months ago

See all questions (5)

Questions? Get answers from Hotel du Palais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room with a sea view.”
Isabel1657, 4 May 2017 | Read review
“quite expensive breakfast”
iuliias2014, 3 Feb 2017 | Read review
“Ask for the "Appartement Orlov" (Rooms 101 and/or 102). They have an amazing sea view with the sunset.”
luisparis9, 28 Dec 2016 | Read review
“4th floor gives you wonderful views”
Jonk1966, 5 Dec 2016 | Read review
“My 4th floor room was quiet and had a great ocean view. Beachfront and ocean cliffs were lighted at night enhancing the view.”
Barthelma, 17 Oct 2016 | Read review
5 of 5
Expedia.com
US$636* /night
View Deal
Booking.comUS$746
Orbitz.comUS$634
Hotwire.comUS$636
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates