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Hotel du Palais

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857 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Cardiff, United Kingdom
Reviewed 5 days ago NEW

I stayed at the hotel as part of a conference for 3 days. From the moment you arrive at the hotel you know its a 5 star experience. Staff are friendly, attentive and always ready to help. The hotel and grounds are delightful and the hotel has the most wonderful position overlooking the beach. I stayed on the 4th floor...

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Helpful?
Thank Jonk1966
Huntington Beach, California
Reviewed 5 weeks ago

Splurge and enjoy the true Biarritz, the elegance, comfort, stunning location are the best to be had at this lovely historic hotel. Worth every penny, you will have a lifetime of memories with the views by the pool and from your seaview room. Old world elegance, but without the stuffy feel, the staff are so relaxed and kind.

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Thank TONI B
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you for writing us a great review on Trip Advisor regarding your last visit to Hôtel du Palais. It is wonderful to read you have enjoyed your stay with us. We look forward to welcoming you back very soon. Yours Sincerely,

Paris, France
Reviewed 27 October 2016 via mobile

We spent a great week at this historic landmark and luxurious hotel. Friendly helpful staff, delicious breakfast and beautiful pool(s) coupled with one of the best spas in Europe. Lovely views of the beach and the sound of crashing waves from our room makes this an address to keep. We will be back .

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Thank PaulFloren
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Many thanks for your great review on Trip Advisor regarding your last visit to Hotel du Palais. We look forward to welcoming you back very soon. Yours sincerely,

Melbourne, Australia
Reviewed 26 October 2016

This hotel was wonderful, provided everything we needed, was well positioned on the beach front, provided a lovely well equipped room, great restaurant/ breakfast area. Provides excellent outside eating and drinking areas. It had great access to a variety of activities including gym, spa beauty treatments and massage. It was a most enjoyable stay.

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Thank Liz M
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Many thanks for your great review on Trip Advisor regarding your last visit to Hotel du Palais. We look forward to welcoming you back very soon. Yours sincerely,

Leicester, United Kingdom
Reviewed 24 October 2016

Excellent in most respects but let down with poor toiletries and no bottled water with the turndown service. Both should be standard for a Leading Hotel of the World. Otherwise, nice architecture, friendly staff, good facilities and a good location.

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Thank PallMallRaider
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Many thanks for your review on Trip Advisor regarding your last visit to Hotel du Palais. We look forward to welcoming you back very soon. Yours sincerely,

Houston, Texas
Reviewed 17 October 2016

In early October, I stayed at the Hotel du Palais in a 4th floor room facing the Atlantic Ocean. It was a magnificent stay. First of all, the staff could not do enough for me. They attended to my every need, from keeping my room sparkling clean to making sure I took a hotel umbrella on a rainy day. Secondly...

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1Thank Barthelma
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Many thanks for your great review on Trip Advisor regarding your last visit to Hotel du Palais. We look forward to welcoming you back very soon. Yours sincerely,

Belfast, United Kingdom
Reviewed 13 October 2016

Brilliant room (deluxe room with Biarritz view) although next time we would upgrade to a partial sea/Biarritz view. Beautiful food, beautiful location. Probably the most relaxed I have ever been on holiday. Would stay here again anytime.

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1Thank Flossie463
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Many thanks for your great review on Trip Advisor regarding your last visit to Hotel du Palais. We look forward to welcoming you back very soon. Yours sincerely,

Reviewed 5 October 2016 via mobile

Asked for a Jr Suite with city view and upgraded to Jr Suite with ocean view. Room 218 is fabulous! Wonderful service upon check in and at the bar outside overlooking ocean. Beware of the small titmouse birds! They're quite adept at stealing your lunch! Tenacious little buggers!!!

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Thank Kelly H
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, It is wonderful to read you have enjoyed your stay with us. We look forward to welcoming you back very soon. Best regards,

Paris, France
Reviewed 1 October 2016

we stayed a few nights at Hotel du Palais and we were pleased by the place professionnal staff, nice pool outside, good level of service and nicely decorated rooms yes hotel needs refurbishment but it is also pleasant to say in old palaces unfortunately the hotel is going to leave leading hotels of the world association to become four seasons,...

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Thank skurf
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you for writing us a great review on Trip Advisor regarding your last visit to Hotel du Palais. We look forward to welcoming you back very soon. Yours sincerely,

New York City, New York
Reviewed 25 September 2016

We were a group celebrating a friend's big birthday. Staff throughout the stay went out of their way [we're not always an easy group] to accommodate without a second thought. The setting is stunning with the waves crashing right up to the hotel. Food was excellent. It is certainly old world but the best the old world has to offer....

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Thank NYCDesign78
HotelDuPalais, Responsable relations clients at Hotel du Palais, responded to this review

Dear guest, Thank you for writing us a great review on Trip Advisor regarding your last visit to Hotel du Palais. In the meantime, we have taken good note of your comments with regard to the bathroom. We look forward to welcoming you back very soon. Yours sincerely,

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel du Palais

Address: 1 Avenue de L'Imperatrice, 64200 Biarritz, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range: €266 - €578 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel du Palais 5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Du Palais Hotel
Du Palais Biarritz
Hotel Style:
#1 Luxury Hotel in Biarritz
#1 On the Beach Hotel in Biarritz
#1 Spa Hotel in Biarritz
#2 Family Hotel in Biarritz
#4 Romantic Hotel in Biarritz
#13 Business Hotel in Biarritz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Palais staff and other travellers.
3 questions
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Questions? Get answers from Hotel du Palais staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor gives you wonderful views”
 of 5 bubbles Jonk1966, 5 Dec 2016 | Read review
“My 4th floor room was quiet and had a great ocean view. Beachfront and ocean cliffs were lighted at night enhancing the view.”
 of 5 bubbles Barthelma, 17 Oct 2016 | Read review
“If you don't get a room facing the water, you're wasting your stay.”
  • Sea view room is a must!
 of 5 bubbles NYCDesign78, 25 Sep 2016 | Read review
“Request an ocean view”
 of 5 bubbles Suenglish, 17 Sep 2016 | Read review
“Take the elevator to your room, but always walk down - and experience - the grand staircase if you can.”
 of 5 bubbles PFP56, 8 Sep 2016 | Read review
5 of 5
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