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BEST WESTERN Gare Saint Jean

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#17 of 173 Hotels in Bordeaux
Certificate of Excellence
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BEST WESTERN Gare Saint Jean
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480 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Vienna, Austria
Reviewed 9 November 2016

I had booked a room for Bordeaux over an internet portal and lost the confirmation of my booking. The receptionist at Best Western was extremely friendly and helpful in this chaotic situation. The room was super. Small, but very pretty and tidy and recently renovated. Breakfast was good too. I can really recommend it!!

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Helpful?
Thank LucyTTT
royalstjean33, Adjointe de Direction at BEST WESTERN Gare Saint Jean, responded to this review

Dear Madam, We really thank you for the time you took to share your experience in the hôtel. It is important to us to have our opinion to improve our services and are happy that you appreciated it. We hope to welcome you again in the future. Best regards, Bérénice Lacour Adjointe de Direction

Poitiers, France
Reviewed 19 October 2016

Advantages - location, good walk to Market des Capucins, flea market (a must), cafes and restaurants around, Carrefour supermarket. Well managed reception, quiet rooms with good TV, air conditioning THAT WORKS!, reasonable breakfast choice, Disadvantages are the small rooms (and tiny bathrooms, without bath). Sadly, this is a trend throughout Europe with rooms remodelled to maximise capacity. Those suffering from...

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Helpful?
Thank Alan W
royalstjean33, adjointe de direction at BEST WESTERN Gare Saint Jean, responded to this review

Dear Customer, We thank you for taking time to complete a Survey concerning your stay in our hotel. We are pleased to see that you liked your stay and hope to see you again in the future. Best regards, Bérénice Lacour Manager Assistant

Fort Worth, Texas
Reviewed 16 October 2016 via mobile

Stayed here for one night. Perfect location near train station and tram stops. Great jumping off point for exploring the region. Friendly staff and clean and modern rooms. Simple breakfast, but exactly what we expected. Would definitely recommend.

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Helpful?
Thank WillTravelForWine
royalstjean33, Manager assisitant at BEST WESTERN Gare Saint Jean, responded to this review

Dear Guest, We thank you for taking the time to share your experience concerning the hotel. We are very happy that you enjoyed your stay in the hotel. We will be happy to welcome you again in the hotel. Best regards, Bérénice Lacour

Ottawa, Canada
Reviewed 7 October 2016

We selected the hotel because it was close to the railway station, and we wanted minimum fuss to get our luggage to and from the station. The area is OK, and we mostly walked into the centre of the city, although the tram was close by. The room was on the small side but comfortable. The staff were very helpful...

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Helpful?
Thank PatandGuy
royalstjean33, Adjointe de Direction at BEST WESTERN Gare Saint Jean, responded to this review

Dear Guest, We thank you for taking the time to share your experience in the hotel. We thank you for this very good note you gave us and hope to welcome you again in a close future. Best regards, Bérénice Lacour Manager Assistant

Ankara, Turkey
Reviewed 26 September 2016

Perfect location, Gare St. Jean is upfront, Carrefour is just behind. Tram is in front of the hotel and also at walking distance to main attractions if you want. Service-breakfast was at high quality, Nespresso is served at the reception area, definitely recommended for stay in Bordeaux. Rooms are large and comfortable enough. Great for those looking comfort-silence and good...

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Thank Hami A
royalstjean33, Adjointe de Direction at BEST WESTERN Gare Saint Jean, responded to this review

Dear Customer, We really thank you for your feedback and all this good review about the hotel and the staff. We hope to see you again soon. best regards, Bérénice Lacour Manager Assistant

St. Paul MN
Reviewed 18 September 2016

I was looking for a hotel walking distance from the train station and this hotel is a short 5 minute walk. The hotel is clean, modern, with air conditioning and helpful staff. Room was a bit small, but fine for one night. If you want to go the city center transportation is one block. The neighborhood is ok, but we...

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Helpful?
Thank luckytravel7
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear Guest, We are pleased that your stay with us was enjoyable. We do our best to always satisfy you and get better thanks to your comment. Again thank you and very soon in our hotel. Sophie Moricet

Exeter, United Kingdom
Reviewed 18 September 2016

Booked at last minute and very welcoming, helpful staff. Hotel is smart clean very well appointed and in an extremely useful position. Room was spacious and had an extremely comfortable bed. The position is super, not 5 but right opposite station. It has a small car park and a great but costly breakfast.

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Thank Daveybick
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear Dave, Thank you for taking the time to leave us a good review of your stay in our hotel. We try to fit your stay as pleasant as possible. We hope to see you again. Best Regards, Sophie Moricet

London, United Kingdom
Reviewed 7 September 2016 via mobile

This was a perfect hotel for me and my family who where in Bordeaux for a wedding the train station St Jean is a 2minute walk away and there are places to eat close by the breakfast was good but not included and was €14 a day with plenty of selection to be honest we thought the lady said €7...

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Thank Mattshanahan74
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear customer, Thank you for taking the time to write us and give us your feedback, it is very important for us to hear from customers and satisfy them. Our proximity to public transport is much appreciated by our customers during their trips downtown or elsewhere. We are delighted that you have enjoyed. It is with great pleasure that all...

Belfast, United Kingdom
Reviewed 2 September 2016

My wife and I stayed for 3 nights in August 2016. The hotel was perfect for a short break, very clean, staff very friendly and helpful and good location, however rooms are very small but as we were out every day it was fine. There is a shuttle which runs from the airport to the train station departing every hour...

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1Thank Martin K
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear customer, Thank you for taking the time to write us and give us your feedback, it is very important for us to hear from customers and satisfy them. We are currently doing renovation of all rooms to maximize space for the well-being of our customers. Our proximity to public transport is much appreciated by our customers during their trips...

Doncaster
Reviewed 31 August 2016 via mobile

Very close to station. Even an RAF navigator (sic) could find it. Easy check in, lovely staff good info. Tram stop only 100m down road, line c into city, again easy. Billet for ten trips €12.70. Stop right beside tourism office. Room was a bit on the tight side but bed was comfortable and the bath was very soakable in....

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Helpful?
2Thank DoncasterGmac
royalstjean33, Directeur général at BEST WESTERN Gare Saint Jean, responded to this review

Dear Guest, Thank you for taking the time to give us a feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Mansion of the 18th century offers guests a new reception, a lounge bar, a breakfast room and a library. The hotel highlights the heritage of the Bordeaux region through the creation of a cellar area that is conducive to the discovery of local wine estates, all in a cozy atmosphere, cozy with a modern twist. Located 10 mm or 30 mm tram walk along the banks of the Garonne, the tourist heart of Bordeaux. A courtesy tray with Nespresso coffee machine in the room, free wifi, a buffet breakfast of homemade products, business corner accessible 24h / 24h and a library for relaxation and reading. ... more   less 

Additional Information about BEST WESTERN Gare Saint Jean

Address: 15 Rue Charles Domercq, 33800, Bordeaux, France
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Price Range: €71 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gare Saint Jean 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western Royal Saint Jean Hotel Bordeaux
Best Western Bordeaux
Best Western Hotel Bordeaux
Hotel Style:
#8 Business Hotel in Bordeaux
#17 Romantic Hotel in Bordeaux
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gare Saint Jean staff and other travellers.
11 questions
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Trinidad
19 days ago
East Horsley, United Kingdom
4 months ago
Charlotte, North Carolina
9 months ago
Modesto
over a year ago

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Questions? Get answers from BEST WESTERN Gare Saint Jean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You pay extra for large room. The small was ok for us as we were only staying 4 nights.”
 of 5 bubbles chiffkat, 17 Feb 2017 | Read review
“Ground floor is fine! Curtains block out the light. Not noisy.”
 of 5 bubbles Claude041, 23 Jan 2017 | Read review
“Lift does not reach the 4th floor if you are disabled.”
 of 5 bubbles Medecin15, 12 Jan 2017 | Read review
“Disabled room is very big and convenient.”
 of 5 bubbles Daveybick, 18 Sep 2016 | Read review
“Book well ahead as it is very popular with intercity train travellers”
 of 5 bubbles nickot983, 22 Aug 2016 | Read review
5 of 5