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Hilton Strasbourg

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Hilton Strasbourg
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1,404 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Nantwich, United Kingdom
Reviewed 27 August 2013

Stayed at Hilton Strasbourg for four nights in August 2013 with wife and two sons. The hotel is located on the outskirts of the main city centre, which was no disadvantage as we had a car - free parking is available locally, although as new construction is planned across the street this may become more difficult to find(?). The building...

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Helpful?
Thank Krungthep56
Katharina_Schlaipfer, General Manager at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for choosing the Hilton Strasbourg and for having taken the time to share your detailled comments following your recent stay in our hotel. It was a pleasure to note that you were satisfied with the services and with the friendly and professional attitude of our team members. We are looking forward to welcoming you back to...

Redditch, United Kingdom
Reviewed 27 August 2013

I am continually disappointed by what passes for a 4 star hotel these days but the Hilton just about managed to live up to its rating. Lobby area was spacious and reasonably modern. Our room had everything you would expect and was nicely decorated. Bathroom was not dingy as is so often the case and had nice toiletries. I thought...

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Thank Jennifer C
Katharina_Schlaipfer, General Manager at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for taking the time to post a review following your recent stay. It sounds like you had a great stay with us and I am delighted to hear that you were pleasantly surprised. I shall certainly share your feedback with all of the relevant departments. Moreover, we look forward to welcoming you back to the Hilton...

Edinburgh, United Kingdom
Reviewed 26 August 2013

First off, the building is uninspiring - old and concrete from the outside, vast and featureless in the lobby, and lacking in any kind of soul. But then it's cheap (for a Hilton), and the rooms are large, well equipped and well furnished. 'Front' rooms look onto a park and towards the centre of Strasbourg in the distance, whilst the...

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Thank Mr_Mic_M
Camille S, Social Media Specialist at Hilton Strasbourg, responded to this review

Dear guest, We deeply regret if you experienced anything less than outstanding customer service during your stay with us. Our staff strives to deliver exceptional service to each and every guest, so we are disheartened to learn that your experience did not reflect this. Your comments will be shared with our management team in an effort to ensure the satisfaction...

Bicester, United Kingdom
Reviewed 26 August 2013

Just returned from 4 nights touring around Europe with our two Golden Retrievers and this hotel proved to be very dog friendly. Free parking across the street and a welcoming reception staff got us off to a good start. As a H Honors Gold member we were upgraded to an exec room which was spacious. The dogs were even allowed...

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Helpful?
Thank amberwillow
Camille S, Social Media Specialist at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for your warm comments regarding your recent stay here at the Hilton Strasbourg! It was a pleasure to note that you enjoyed your visit and were satisfied with our facilities and service. Your kind comments have been shared with the team. We are looking forward to welcoming you back and extend once again the warm hospitality...

Saudi Arabia
Reviewed 25 August 2013

We have been to this hotel before and was looking forward to a return visit. As always, very firendly and helpful staff and spotlessly clean room. The breakfast, as usual, was great. The only complaint I could make was the loads of children from one group running up and down the corridors late into the evening. This is not the...

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Thank ALISON P
Camille S, Social Media Specialist at Hilton Strasbourg, responded to this review

Dear Alison, We would like to thank you for having chosen the Hilton Strasbourg during your stay in Strasbourg. It is a pleasure to receive your feedback and we are glad to know that you have enjoyed your stay in our hotel. All our staff is trying their best to offer a great service to our clients. We are looking...

Montreal
Reviewed 24 August 2013

Just got back from a family trip and stayed here for 2 nights. We were 2 adults and 2 teens so we had to book 2 rooms. We requested adjoining rooms but they could not, we did end up with rooms on the same floor but at opposite ends. There was an issue with the lock on the door of...

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Helpful?
1Thank JonnyCanuck99
Katharina_Schlaipfer, General Manager at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for choosing the Hilton Strasbourg and for having taken the time to share your detailled comments following your recent stay in our hotel. It was a pleasure to note that you were satisfied with our service and with the friendly and professional attitude of our team members. We are looking forward to welcoming you back to...

Strausbourg, France
Reviewed 23 August 2013

We used this hotel as a stopover from England to Italy. We booked two connecting rooms for a family of six. Very comfy rooms, good value for money. Staff were great both with the language differences and their helpfulness. Would stay again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Duncan R
Katharina_Schlaipfer, General Manager at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for choosing the Hilton Strasbourg and for having taken the time to share your comments following your recent stay in our hotel. We are pleased to read that you had a good stay with us. I do hope we will have the chance to welcome you back. Yours sincerely, Katharina Schlaipfer General Manager

Charlotte, North Carolina
Reviewed 22 August 2013

We arrived in Strasbourg late in the day and decided it was so quaint and adorable, we needed to stay and explore the next day. We made a last minute booking for two rooms for our family . We were pleasantly surprised that the rooms were adjoining. They were luxurious and clean. The next morning, we had a wonderful buffet...

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Thank 95WorldTraveler
Katharina_Schlaipfer, General Manager at Hilton Strasbourg, responded to this review

Dear Guest, Thank you for choosing the Hilton Strasbourg and for having taken the time to share your comments regarding your recent stay in our hotel. We are pleased to read that you enjoyed your stay with us. I do hope we will have the chance to welcome you back in the future. Kind regards from Strasbourg, Katharina Schlaipfer General...

London, United Kingdom
Reviewed 20 August 2013

I stayed here for one night whilst travelling. The hotel is located on the outskirts of the city but is only a short ride on the tram to the city centre. We were upgraded to the Executive Floor at check in as we're HHonours Gold members which allowed us to use the Exec Lounge. The rooms were big airy and...

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1Thank CityPathfinder
Katharina_Schlaipfer, General Manager at Hilton Strasbourg, responded to this review

Dear guest, Thank you for choosing the Hilton Strasbourg and for having taken the time to share your feelings following your recent stay in our hotel. We are very pleased to read that you enjoyed your stay with us. We are looking forward to welcoming you again. Yours sincerely, Katharina Schlaipfer General Manager

Boston
Reviewed 15 August 2013

We booked in advance with one of Hiltons 40% promotions so we got a good rate. We stayed for 5 nights and were upgraded to an executive room because of gold status. The room was nice and in good condition. No view to speak of. We should have asked for a room with a Cathederal view. It is illuminatex at...

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Helpful?
Thank bostontravelnman
Katharina_Schlaipfer, General Manager at Hilton Strasbourg, responded to this review

Dear Guest, Thank you very much for your recent stay at the Hilton Strasbourg. We appreciate the time you took to share your comments on TripAdvisor. We are very pleased to read that your stay with us was pleasant. Thank you for your comment concerning our staff and especially Jana. Your kind comments have been communicated to the entire team...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Near the city centre, in the European institutions district and opposite the Congress Centre, the Hotel Hilton Strasbourg is well positioned for access to the city's extensive tram network. All rooms offer large windows with views over the Cathedral or the European Parliament building. Stay connected with complimentary Wifi. For your business travels, choose an Executive room and enjoy Executive Lounge access with complimentary breakfast, drinks and snacks are served. Indulge with a seasonal and full of freshness cuisine at the restaurant of the hotel, H! Brasserie. Or enjoy a snack and cocktail created by the award-winning bar team. ... more   less 

Additional Information about Hilton Strasbourg

Address: 1 avenue Herrenschmidt, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: €97 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Strasbourg 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Priceline, Hotwire, Expedia, Travelocity, Hotels.com, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Hilton Strasbourg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Strasbourg Hotel Strasbourg
Hilton International Strasbourg
Strasbourg Hilton International
Hotel Style:
#5 Family Hotel in Strasbourg
#18 Romantic Hotel in Strasbourg
#20 Luxury Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Strasbourg staff and other travellers.
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Questions? Get answers from Hilton Strasbourg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with view to the cathedral”
JoachimH690, 13 Apr 2017 | Read review
“Do not stay unless the restroom is remodeled.”
  • toilet condition plus not stable
  • corner of the tub
  • floor tile condition
marisagonz81, 28 Mar 2017 | Read review
“Higher floors will give you a great view of the city”
t0yin02, 16 Feb 2017 | Read review
“Great Business Hotel”
247andreis, 19 Nov 2016 | Read review
“If you choose a 6th floor room, you will enjoy a nice view.”
C8080XWmichaelp, 31 Oct 2016 | Read review
5 of 5