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Hilton Manchester Deansgate

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Hilton Manchester Deansgate
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3,874 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Manchester Deansgate
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Showing 3,788: English reviews
Reviewed 21 June 2015

Arrived very late, drop off zone outside full of taxis so felt this was not likely to be a good experience. Parking full so needed to use the NCP car park opposite ( ticket validated by hotel to reduce cost from £25 to £17). Checked in great room and view with no noise. Breakfast service had really helpful engaged staff...

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Helpful?
Thank Stuart I
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Stuart Thank you for staying with us recently we really appreciate you choosing to stay at Hilton Manchester Deansgate. It is a pleasure to be able to look after you and I am thrilled that you had a great stay. I am pleased that your guest room was to your liking and offered you all the facilities to make...

Farnham, United Kingdom
Reviewed 20 June 2015

I stayed at this hotel recently, albeit having very variable experience in the past, usually with the excuse that they were well aware of the staff problems but were getting better. Trust me, they aren't. Could not contact room service, which they claim was a telephone problem, so the guy on reception said he would arrange to contact room service...

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Helpful?
2Thank colin t
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear colin t I would like to take this opportunity to thank you for taking the time to complete this review and sharing your feedback personally with our Food & Beverage Manager on the telephone. Please accept my sincere apologies for your disappointing experience and as highlighted on the telephone, we hope that you are able to return to the...

London, United Kingdom
Reviewed 19 June 2015 via mobile

I have to start by saying the check in experience was first class. Met at the doors upon entering, bags taken and the reception was faultless. Paid extra for an 'executive room' though I'm not to sure what was exactly executive about it... apart from access to the lounge. View however was very good. The biggest let down of this...

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Helpful?
1Thank Paddy-The-Jew
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Paddy-The-Jew Thank you for choosing to stay with us recently; it was our pleasure to have you with us. I am delighted that we were able to offer you a warm and efficient welcome on your arrival to the hotel. I am really pleased that you were able to stay in a one of our Executive rooms which allowed...

Chester, United Kingdom
Reviewed 19 June 2015

Check in was quick and simple and the lifts are quick. The room was clean and welcoming and the bathroom was very nice with a really powerful shower which I love especially when your presenting at 07:45 in the central conference centre great way to wake up. The toiletries are by Peter Thomas Roth and are very good. The breakfast...

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Helpful?
Thank Dave D
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Dave D Thank you for taking the time to complete this review and for sharing your positive feedback with everyone. My team and I were delighted to have you stay with us and I am thrilled that you had a fantastic stay and that you enjoyed our service and the facilities that the hotel had to offer. I hope...

Bristol
Reviewed 19 June 2015

Visited to celebrate our 55th wedding anniversary as we had lived in Manchester many years ago and wanted to see how it had changed. As it was a special occasion took a suite which turned out to be on the 21st floor on a corner so had views in several directions with views over the city to the Pennines. Had...

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Helpful?
Thank Kilkerran
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Kilkerran We are delighted that you chose to stay with us to celebrate your 55th wedding anniversary; it was our pleasure to be able to look after you during your stay and form part of your celebrations. I am really pleased that we were able to stay in a one of our Junior Suites which allowed you to enjoy...

Chicago, Illinois
Reviewed 19 June 2015 via mobile

I stayed here for a total of 7 nights across 2 stays in June 2015, while traveling to Manchester on business. Sadly, I cannot really find myself recommending this hotel. It wasn't awful, but it was far below the standard I associate with Hilton properties, particularly in major business destinations like Manchester. I'm struck by my experience, because what brought...

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Helpful?
1Thank brmusicman
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear brmusicman Thank you for visiting us recently and for sharing your detailed review. I am pleased that your guest room was to your liking and offered you a comfortable stay. I greatly appreciate the time you have taken to detail your experience during your visit. I am disappointed to read that your rooms on both occasions were not in...

Manchester, United Kingdom
Reviewed 18 June 2015 via mobile

Check in was polite, Informative,efficient, welcoming and above all friendly. Thanks Hannah! Terrific room with a view and looking forward to my jacuzzi bath tonight :) Still got twenty characters to write...

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1Thank IanRedfearn1966
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear IanRedfearn1966 Thank you for booking to stay with us, I am pleased that you had a wonderful time. I am pleased that we were able to offer you a warm and efficient welcome on your arrival to the hotel. Hannah has been given visibility of your kind words. I am delighted that you enjoyed the view from your room...

Reviewed 18 June 2015 via mobile

Hotel let down by arrogant staff on reception and inept housekeeping. Reception staff were too busy chatting between themselves and not concerned in the least by the guests trying to check in, sadly no different the next day for check out. Carpet in the bedroom had not been hoovered and bathroom floor filthy. Cloud bar was fabulous and views from...

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Helpful?
Thank windsweptinwiltshire
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest Thank you for taking the time to share your feedback. Please accept my apologies that your stay was not 100% positive. I am very sorry that you encountered poor service from our Front Office Team. I can assure you that this is certainly not the feedback we would ordinarily receive. Our Front of House Manager has been made...

Liverpool, United Kingdom
Reviewed 17 June 2015

We stayed here for 2 nights as we were going to a concert in MEN arena, room was lovely not to sure on the view. Have visited a lot of amazing hotels and for a hotel in Manchester it is very good and not far from centre. Staff were lovely, I would stay here again.

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Helpful?
Thank abbmiller1
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear abbmiller1 I would like to thank you for taking the time to share your feedback following your recent stay with us. I am pleased that our location was suitable for your visit to the city. My team and I were more than happy to have you stay with us and I am delighted that you had a great time...

Mold, United Kingdom
Reviewed 15 June 2015

After my boyfriend booking this as a treat for one night for our anniversary it was fabulous, we called up and asked if we would be able to get early check in and that was no problem. As we arrived we were greeted by reception, the lady taking our details was very helpful. We were shown to our room which...

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Helpful?
Thank rowantrobusx
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear rowantrobusx I am delighted that your boyfriend booked a one night stay with us to celebrate your anniversary. Many congratulations on your recent special celebrations. I am pleased that we were able to offer you an early check in to enhance your stay. I am glad that your room was to your liking that you had a good night’s...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cloud 23 Cocktail Bar
Cloud 23 Cocktail Bar
Cuisines: British, Contemporary
Podium Restaurant Bar & Lounge
Podium Restaurant Bar & Lounge
Cuisines: European, British, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Manchester Deansgate

Address: 303 Deansgate, Manchester M3 4LQ, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: €110 - €400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Manchester Deansgate 4*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, HotelTravel.com, Hotels.com, Priceline, Cancelon, Travelocity and Odigeo so you can book your Hilton Manchester Deansgate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Manchester Deansgate Hotel Manchester
Manchester Hilton
Hilton Deansgate
Hotel Style:
#22 Business Hotel in Manchester
#27 Luxury Hotel in Manchester
#34 Family Hotel in Manchester
#37 Romantic Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Manchester Deansgate staff and other travellers.
21 questions
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Questions? Get answers from Hilton Manchester Deansgate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great view from 22nd floor but expect wind noise”
 of 5 bubbles handif, 27 Nov 2016 | Read review
“The higher the better the view”
 of 5 bubbles Lynne240263, 22 Nov 2016 | Read review
“Don't lose anything”
 of 5 bubbles janetbrown2357, 18 Nov 2016 | Read review
“pay the extra for a dulux room”
 of 5 bubbles jimbo12342015, 15 Nov 2016 | Read review
“Get the staff to check lights & heating”
 of 5 bubbles PaulinePatel, 5 Nov 2016 | Read review
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