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The Merchants Hotel

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1 room 2 adults 0 children
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The Merchants Hotel
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423 Reviews from our TripAdvisor Community

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Showing 394: English reviews
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Chesterfield, United Kingdom
Reviewed 3 weeks ago

This place is a hovel, windows don't close properly, heating doesn't work, electrical sockets broken, bed mites in the bed. I asked for a refund after 30 minutes in my room and was told an emphatic no. The male receptionist then asked his handy man to throw me out after insulting my wife and threatening me. We left £62 worse...

5Thank frasermallen
Reviewed 3 weeks ago via mobile

This is not a hotel, it's a hostel. And an awful one at that. Towels not provided, available to hire at £2 each, but reception didn't open until 9am so I had to use paper towels to get dried on. No heating so room was freezing cold. The bed was a cheap kids' bed and collapsed whilst I was just...

1Thank Sara A
Cheltenham, United Kingdom
Reviewed 4 weeks ago

Easily the worst hotel I've ever stayed in, I guess I should have worried about this one when I saw the door in a dark alley that looked like murderer's row. On entrance to the hotel I saw the guy behind the counter getting a dressing down about fire safety which didn't put my mind at rest. After some confusion...

1Thank Richard H
Newcastle upon Tyne, United Kingdom
Reviewed 5 weeks ago

Despite reading all the horrible reviews on this place I have to disagree. I paid £22 for a double room, what do you expect?! Room was comfortable and clean, all the basics things you need for a few nights stay. Reception staff were extremely friendly and went out of their way to give extra help. As for these people complaining...

1Thank kayl0609
Chesterfield, England, United Kingdom
Reviewed 8 February 2017

This place has the potential to be a lovely budget hotel, the staff are helpful and friendly, the place is clean but very rundown. The rooms are pretty basic but thats all me and my daughter needed, just somewhere to sleep after a gig. Some of the rooms have shared bathroom/toilet facilities (ours was one of them) and this lets...

2Thank Tess V
Dublin, Ireland
Reviewed 19 December 2016

Smack bang in the middle of town. We did walk past it twice though!! Its just a door so look out. Old hotel but the room did the job as we just needed somewhere to put our head for an early flight. Concierge 24hr. We arrived back late.

2Thank peggythunder
Reviewed 18 December 2016 via mobile

Paid £38.didn't read reviews.reception closes at 10pm.had call from hong kong asking if I was turning up.upon entering room it was freezing,heating goes off at 10pm and comes back on at 8am but not much heat even then.a pane of glass in window was badly boarded up making the room even colder and noisy.carpet was old and dirty.shower was not...

4Thank Phillip N
Telford, United Kingdom
Reviewed 14 December 2016 via mobile

Please read hotel reviews before you book! I learnt the hard way! I stay at hotels regularly with work and assumed as I was paying £89 that it was a standard hotel, how wrong could I have been! I can comfortably rate this hotel as the worst I have ever had the misfortune to stay at. I was charged £89...

10Thank Shaneg12013
Reviewed 8 December 2016

Very very grim.Just got home and had a shower to rid myself of the filthy feeling of staying here. seriously want to throw my clothing in the bin.The smell of urine was up my nostrils all night. eeeewwwww. Paid £42 for my daughter and myself. She said it was too bad but her rooms a bloody tip. You get what...

4Thank Sharon S
Province of Munster, Ireland
Reviewed 1 December 2016

Stayed there for a match one night. Its entrance is on a badly lit alley near Picadilly Gardens. Stayed in a room on top floor, basic room, had a bed, Sink, Chair, Tv with No Signal showing on it, Plastic Clothes hangers from Penneys, Tk Maxx to hang your clothes up. The window wouldn't close which a draft was coming...

5Thank David2212

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  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about The Merchants Hotel

Address: 31 Back Piccadilly, Manchester M1 1HP, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: €34 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Merchants Hotel 2.5*
Number of rooms: 35
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Also Known As:
Merchants Hotel Manchester
The Merchants Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from The Merchants Hotel staff and other travellers.
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Questions? Get answers from The Merchants Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sleep on street rather than in the hotel”
 of 5 bubbles David2212, 1 Dec 2016 | Read review
“do not book this hotel it clones your card”
 of 5 bubbles SophielW1992, 26 Oct 2016 | Read review
“City is noisy at night and kicks of again early in morning but I did sleep well despite my room being above a bus stop.”
 of 5 bubbles charlessim1, 20 Oct 2016 | Read review
“just don't stay here”
 of 5 bubbles rmh92, 6 Oct 2016 | Read review
“dont stay there”
 of 5 bubbles cynthiacU2099LO, 4 Oct 2016 | Read review
5 of 5