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Hotel Brooklyn

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59 Portland Street, Manchester M1 3HP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (503)
Room & Suite (118)
Dining (88)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Brooklyn
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 132 hotels in Manchester
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Hotel Brooklyn is a stylish 4 star hotel set in the heart of Cottonopolis (that's Manchester to you and me). Within walking distance of the national rail network, city trams and buses Hotel Brooklyn is positioned perfectly for shopping, nightlife, art and culture and all of Manchester's commercial and business hubs. Not only is Hotel Brooklyn Manchester hip and on-trend it is also the most advanced hotel for guests with accessibility needs.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Table tennis
Walking tours
Books, DVDs, music for children
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Street parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Board games / puzzles
Nightclub / DJ
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Sofa bed
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Chinese, Bosnian and 12 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
326Restaurantswithin 0.5 km
88Attractionswithin 0.5 km
470Reviews8Q+A36Room tips
Traveller rating
  • 417
  • 38
  • 9
  • 4
  • 4
Time of year
Traveller type
Language
Selected filters
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  • English
Popular mentions
Victoria P wrote a review Today
1 contribution
Absolutely lovely hotel and fantastic service. We had arrived in Manchester the evening before our stay at HB and stayed in another hotel which completely and utterly let us down. I cannot thank Neil, Paul and the staff at Hotel Brooklyn enough for going the extra mile for us. We will be back for sure! Thank you!
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Date of stay: July 2021
Rooms
Cleanliness
Service
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dolphinorlando wrote a review Today
United Kingdom239 contributions115 helpful votes
Lovely hotel with good location. Service in bar good. Bed nice good nights rest. No mini bar in room - had to upgrade to a Hooch bag no up selling on booking with hotel direct with them and no upgrading to hooch bag at reception on check in. No bottled water in room. No bathrobe in rooms nor slippers. Room for price a bit basic considering no mini bar, bathrobe. Slippers etc. All the bathroom products are shared with other guests having used them prior - not useful in covid 19.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Paul Bayliss MBE, General Manager at Hotel Brooklyn
Responded today
Dear dolphinorlando, Thanks so much for your kind review it is appreciated. I wonder if you can share some more with me via messaging to help us understand your booking type as all of the items you've mentioned are all able to be booked unless you booked via a third party agent? You may not know but these organisations don't share your email details so we are unable to contact you and vice versa. Whilst with our book direct guests, who get the best deals, we are able to contact them immediately as they book. All of the items you've also are freely available to book on our website which again if you've booked through someone else may be the only way you'd be able to access our upgrades and offers. My advice is always to go on a hotels website if you are looking to prebook special packages because the third party agent doesn't allow us to contact you direct.. If you were kind enough do get in touch it would really help. Also the item about the bathroom products isn't correct either, cv19 compliance or otherwise. What you don't see as a guest is the workings of a hotel in the background where we replace, hygienically clean and refill our bathroom products like we do with all products in bedrooms and we do this daily / on departure (linen, towels, cups, drinks, milk jiggers, Eagles etc). Many thanks and I look forward to your further information please Paul Bayliss MBE General Manager Hotel BKLYN MCR
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Speedyvic wrote a review Yesterday
Leeds, United Kingdom15 contributions3 helpful votes
Fabulous hotel, from booking an amazing deal last August to our stay yesterday we had the best customer experience possible. As a group of 9 friends on a birthday treat we couldn't have had a better time. The staff couldn't do enough for us, particularly Mira??? Who served us in the restaurant (Sorry if I got your name wrong) She was amazing and was very attentive and professional but super friendly too She is credit to the hotel. The hotel is gorgeous and the rooms stunning. We had basic rooms so I imagine the upgraded rooms are out of the world. The bed and pillows were so comfy I didn't want to get up this morning. We had lunch yesterday and breakfast this morning and couldn't fault it. It was all delicious and we had so much choice for the buffet breakfast. We booked some rooms for Pride after cancelling our existing rooms at another hotel. I'm sure we will be back again too, I can't wait. Thank you
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Date of stay: July 2021Trip type: Travelled with friends
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Response from Paul Bayliss MBE, General Manager at Hotel Brooklyn
Responded yesterday
Dear Vicki, Many thanks for your kind review about Hotel Brooklyn, your experience and the role our team played in looking after you especially Mia (don't worry about the spelling we understand). We're so pleased you had such a good time that you will be returning at the end of August. Take care and looking forward to seeing you very soon. Kind regards Paul Bayliss MBE General Manager Hotel BKLYN MCR
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Kirsty D wrote a review Yesterday
Manchester, United Kingdom4 contributions1 helpful vote
From start to end our trip here was amazing All the staff were attentive and welcoming, Hotel was immaculate, funky and everything you’d expect from a high end hotel! Food and drinks were good, location was idea for a weekend in Manchester.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Paul Bayliss MBE, General Manager at Hotel Brooklyn
Responded today
Dear Kirsty, Many thanks for your kind review the Hotel Brooklyn team really appreciate it and I'm really pleased you thoroughly enjoyed your stay. And we are looking forward to your return sometime soon. Kind regards Paul Bayliss MBE General Manager Hotel BKLYN MCR
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Dan wrote a review Yesterday
Sheffield, United Kingdom55 contributions6 helpful votes
Hotel is nice and clean inside and the staff are friendly. Decor is nice too, if you’re looking for something a little out of the ordinary. A bit of a social drinking hotel, so always a lot of people in the GF bar with loud music at night. Not an issue as you can’t hear it in the rooms, but if it’s not your thing then may be a little annoying. A deposit is required upon check-in, which wasn’t stated anywhere when booking. When I asked the lady what the deposit was for she didn’t give a concrete answer and simply said it was standard in all Bespoke Hotels (the group that owns Hotel Brooklyn). Not really an issue but no prior warning of this and no explanation as to what it was for.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Paul Bayliss MBE, General Manager at Hotel Brooklyn
Responded today
Dear PTMSHF, Many thanks for your kind review we appreciate it. To clarify a preauthorisation of your card is taken on arrival as allows you to order in the hotel at any time and pay on departure rather than constantly having to pay each time you make an order. That said there are a number of bookings were a payment is required on arrival. Given I don't know your booking details I'm not sure which type of payment was taken. Please feel free to send the details through by private message as I'd be delighted to help further. All the very best and I hope to see you soon Kind regards Paul Bayliss MBE General Manager Hotel BKLYN MCR
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PRICE RANGE
US$94 - US$181 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandGreater ManchesterManchester
NUMBER OF ROOMS
189
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Frequently Asked Questions about Hotel Brooklyn
Which popular attractions are close to Hotel Brooklyn?
Nearby attractions include Lockin Real Escape (0.1 km), Grey Horse Inn (0.01 km), and The Bridgewater Hall (0.5 km).
What are some of the property amenities at Hotel Brooklyn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Brooklyn?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Brooklyn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Brooklyn?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Hotel Brooklyn?
Conveniently located restaurants include Teppanyaki Chinatown, One Plus Restaurant, and Sangam Manchester City Centre.
Does Hotel Brooklyn have an airport shuttle?
Yes, Hotel Brooklyn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Brooklyn located near the city centre?
Yes, it is 0.5 km away from the centre of Manchester.
Are any cleaning services offered at Hotel Brooklyn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Brooklyn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Brooklyn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.