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Malmaison Manchester

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Traveller (729)
Room & Suite (306)
Dining (43)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“corner suite”(56 reviews)
“piccadilly station”(134 reviews)
“mini bar”(73 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,704)
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All reviewscorner suitepiccadilly stationmini barbuilding worksuperior roomcooked breakfastan upgradebirthday treatreception staffcity centrecomfy bedhotel barlovely roomsaturday nightnorthern quarterstayed for one nightcanal street
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681 - 685 of 2,664 reviews
Reviewed 21 August 2016

Room was booked as a double but a request for an upgrade was made well in advance of stay. Checked in and told no upgrades available. Fair enough, but the room we got intially had a broken door so we couldnt even get in, so...More

Thank mistermeaner
Response from Jacqui G, General Manager at Malmaison ManchesterResponded 25 August 2016

Dear mistermeaner Thank you for your feedback. I am glad you enjoyed our delicious breakfast. I am sorry that you were disappointed with your stay overall though. If you would like to contact me directly at the hotel, it would be good to discuss the...More

Reviewed 21 August 2016 via mobile

We stayed here as we were going to see the stone roses at the etihad stadium. The location is perfect for Manchester Piccadilly and a short walk from the main shopping area. We managed to get an early check in which was great. The room...More

Thank DENCFC
Response from Jacqui G, General Manager at Malmaison ManchesterResponded 25 August 2016

Dear DENCFC Thank you for your review, it was great to read that you really enjoyed breakfast and our cool decor. I am sorry that you had a few maintenance issues in the bathroom. We are constantly renovating and hope to resolve any outstanding issues...More

Reviewed 20 August 2016 via mobile

Me and my boyfriend had a wonderful spa day and a really nice evening stay too. Would like to say an extra special thank you to Angie and Harriet as they delivered amazing massages and facials. The customer service they provided was excellent. I would...More

Thank Harrietsmith123
Response from Jacqui G, General Manager at Malmaison ManchesterResponded 25 August 2016

Dear Harrietsmith123 Thank you for your excellent review. I am very glad that Angie and Harriet made such a wonderful impression. They work very hard to ensure our guests have a great experience and they will be delighted to read your warm comments. We are...More

Reviewed 20 August 2016 via mobile

We've always loved the Malmaison's style of hotels and visited the Manchester one many times and always had excellent service. What we've never done is had breakfast there as we always feel hotel breakfasts are expensive and just very average...until now! £16 for breakfast initially...More

Thank Sarah G
Response from Jacqui G, General Manager at Malmaison ManchesterResponded 25 August 2016

Hi Sarah G Thank you very much for your review, it was lovely to read that even after you have stayed so many times we can still surprise and delight you. We are very proud of our delicious breakfast offering and are very glad you...More

Reviewed 19 August 2016 via mobile

We have stayed at this hotel many times however when I last stayed here on the spa package with my friends it wasn't up to the usual standard. I spoke to the hotel manager who sincerely apologised and offered us a return visit. We stayed...More

Thank Emma W
Response from Jacqui G, General Manager at Malmaison ManchesterResponded 25 August 2016

Dear Emma W Thank you so much for this and for all of your wonderful reviews of our lovely hotel. We are thrilled that are clearly a regular and a fan (the perfect combination!). It was great to know that after you were so well...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$123 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Manchester
#23 Luxury Hotel in Manchester
#26 Romantic Hotel in Manchester
#31 Business Hotel in Manchester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$123 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Manchester
#23 Luxury Hotel in Manchester
#26 Romantic Hotel in Manchester
#31 Business Hotel in Manchester
Room types
Suites, Non-Smoking Rooms
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Traveller (729)
Room & Suite (306)
Dining (43)
Questions & Answers
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Leanne R
12 November 2017|
Answer
Response from Jacqui G | Property representative |
Hi Leanne - this is the afternoon tea menu, which can be adapted if you have any dietary requirements. We are also launching our Christmas afternoon tea from the 1st Dec, which will be a little more festive. Hope to see... More
1
Vote
MzChief
6 November 2017|
Answer
Response from Lisa_soulheaven | Reviewed this property |
Hi, I would suggest looking at the gallery and description on the website I had a standard room and it was more than adequate.
0
Votes
Tasha2302
2 October 2017|
AnswerShow all 3 answers
Response from Jacqui G | Property representative |
Hi Tasha Don't worry- we noticed too. It is a lovely review and we have reported it to TripAdvisor so they can move it over to the appropriate property. We are glad you had a great wedding, sounds like it was a wonderful... More
0
Votes
Room Tips
"Get one with a separate monsoon shower."
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"Luxury for the price not the facilities"
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"based on one room - comfort is guaranteed! and it was so so quiet"
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"rear of hotel and higher floor is very quiet"
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