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Best Western Hallmark Hotel Manchester Willowbank

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Best Western Hallmark Hotel Manchester Willowbank
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715 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Hallmark Hotel Manchester Willowbank
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Showing 689: English reviews
Barnsley, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 August 2015

Have been staying in this hotel a couple of times per year for many years. Best reception service ever had this year, Pariece was very friendly and welcoming. Location is very good, with a fantastic bus service outside the doors. Breakfast is good, plenty of choice well cooked food. Had 2 nights of disturbed sleep due to people outside the... More 

Helpful?
Thank bettydodson
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your recent review following on from your stay with us. It’s nice to see you enjoyed your stay in particular the service from Parice on reception, I have passed your comments to her and personally thanked her for the service attributes she displayed. It’s always nice to see individual staff members named personally, we have... More 

Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2015

A very pleasant 2 night stay. Room was comfortable and clean. Good location with easy access to central Manchester. Breakfasts are very good and the staff are helpful and friendly. The lovely Amy who ran the bar in the late evening displayed all the qualities a member of staff of a hotel should possess...friendly, polite, interested in your stay and... More 

Helpful?
1 Thank norman411
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your review of the hotel. It’s great to see that you enjoyed the hotel especially the service from Amy who will be delighted to hear your comments. I have personally written to Amy to say thank you on your behalf, she is a credit to the hotel. We look forward in welcoming you back to... More 

Burgess Hill, United Kingdom
1 review
Reviewed 14 August 2015

Room too small. No air conditioning, so therefore very hot and humid . Unable to get shower to produce water at anything less than boiling hot, so gave up , and had bath instead. But could not wash hair. Bar was very expensive, and had little choice of ales. Therefore had to wander out to local bars to experience a... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Trevor H
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your constructive comments which have been noted, unfortunately none of our rooms have air conditioning apart from the public areas. We do have some of our bedrooms down for refurbishment later on in the year, this will bring them up to the standard of the other rooms we have. It’s great to hear that you... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2015 via mobile

nice rooms , well looked after and clean. there is a pricey bar but there is lots of option around young and older. there is a good wetherspoons up the road. its also a massive student orrientated place so young'uns will love it. ideal place plus £1 bus to city centre. nuff said

Helpful?
Thank BRADtheIMPALER
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your review following on from your stay with us last week. It’s nice to hear that you enjoyed your stay in the hotel and we look forward in welcoming you back sometime in the near future. Kind regards Damon Yoxall General Manager More 

Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 August 2015 via mobile

I stayed here one night for business . The room was clean and the bed was comfortable . I had a disturbed nights sleep due to guests coming in at all hours and slamming doors however this isn't something I can mark the hotel down for . The decor of the hotel bar and restaurant is lovely and the breakfast... More 

Helpful?
Thank kemp1234
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your review following on from your recent stay with us. It’s great to hear that you enjoyed your stay and I will ensure that your comments are passed onto the rest of the team. We do have a great restaurant and our staff are a credit to the hotel. We look forward in welcoming you... More 

Bourne, Lincolnshire
Level Contributor
200 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 3 August 2015

The best bit about this hotel is being a Best Western. I have never not enjoyed staying in a best westerm. The rooms are dated but in fair decorative order, the beds comfortable and clean and the restaurant good, if a little pricy. The bar meals are better value. The bar has a poor choice of beers. Breakfast is fine.... More 

Helpful?
1 Thank Robert H
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your review following on from your business trip to Manchester. It’s great to hear that you enjoyed your stay with us and we look forward in welcoming you back to the hotel in the neat future. Kind regards Damon Yoxall General Manager More 

Nottingham, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 July 2015

It took just one nights stay to see how hard working and freindly the staff at this very busy hotel are. The rooms are super clean and roomy, the bathroom was spotless. Sometimes it takes a little drama to see the real work the team behind the scenes do. Our toilet had a sticky flush so naturally you phone for... More 

Helpful?
Thank 122jow
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Wow what a great review! It’s great that you enjoyed your stay with us, especially the service that you received from Emily. I have passed on your thanks to the rest of the team who really do make a difference. Look forward in welcoming you back to the hotel soon. Kind regards Damon Yoxall General Manager More 

1 review
Reviewed 23 July 2015 via mobile

I stayed there. No issues at all. Room was very clean for an old building. Breakfast was dear but all in all staff were brilliant. Staff were more than welcome to accommodate me. The morning staff could not ask for anything more. All of them could was interested in what I had planned . Well done and keep up the... More 

Helpful?
Thank Craig H
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for your review following on from your stay with us, we do have a great breakfast and I will pass on your thanks to the breakfast team who will be delighted. We look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager More 

London, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 July 2015 via mobile

Stayed three nights. The quilt on the bed was stained.... Very quirky old fashioned furniture. Could do with a lick of paint to brighten it up. Parking on a first come for free parking or a charge of £5 Added... Breakfast was ok staff was friendly and helpful. Evening bar staff excellent. First time in a Best Western Hotel. Will... More 

Helpful?
Thank Daisy G
WillowBankManager, General Manager at Best Western Hallmark Hotel Manchester Willowbank, responded to this review

Dear Guest Thank you for taking the time to leave some comments following on from your recent stay with us. It’s great to see that you enjoyed the service and the staff will be delighted with your comments, I will ensure that they are passed on. Regarding the hotel we do have a large percentage of our rooms which will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Hallmark Hotel Manchester Willowbank

Address: 340 Wilmslow Road, Manchester M14 6AF, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: €58 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hallmark Hotel Manchester Willowbank 3*
Number of rooms: 116
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Also Known As:
Best Western Manchester
Manchester Best Western
Best Western Hallmark Hotel Manchester Willowbank
Hotel Style:
#36 Business Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hallmark Hotel Manchester Willowbank staff and other travellers.
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Questions? Get answers from Best Western Hallmark Hotel Manchester Willowbank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wifi worked well on top floor ( 3rd)”
 of 5 bubbles jnb3774, 29 Nov 2016 | Read review
“Superior room.”
 of 5 bubbles Bluesboy52, 26 Nov 2016 | Read review
“Choose on the back rooms.”
 of 5 bubbles Boyoh, 21 Nov 2016 | Read review
“If you have to stay get a larger room and pay the extra.”
 of 5 bubbles Sir_TravelAlot_1987, 19 Nov 2016 | Read review
“Well I suppose room 76”
  • Seating area in bedroom
  • Desk in bedroom
 of 5 bubbles ballya2014, 14 Nov 2016 | Read review
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