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Crowne Plaza Manchester Airport

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Ringway Road, Manchester M90 3NS England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (522)
Room & Suite (255)
Dining (94)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Manchester Airport
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 130 hotels in Manchester
Location
Cleanliness
Service
Value
Travellers' Choice
A fantastic Manchester Airport Hotel superbly located on the Airport complex, the four-star Crowne Plaza Hotel is within easy access of the M56, M60 and M62 as well as Manchester City Centre. The hotel boasts stylish restaurants and bars, offering modern and Pan Asian cuisine in a relaxed and informal atmosphere. Accommodation includes 299 well-appointed air-conditioned bedrooms that are ideal for both the business and leisure traveller. Free WiFi across the hotel, Spacious family rooms and Accessible rooms are also available. A FREE shuttle service to and from the airport is available to all guests. The Park Stay & Go package offers guests accommodation, long stay parking & courtesy transport to & from the airport. Vehicles are transferred to a secure off site car parking facility by The Car Park People. No cars are allowed to remain on site. ALL Residents are required to pay for parking at the overnight rate. Please note parking is for cars only.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
24-hour security
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Spanish, Chinese and 4 more
5,290Reviews204Q+A100Room tips
Traveller rating
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Popular mentions
Terry D wrote a review Feb 2021
2 contributions
My Company booked me in the Crowne Plaza, not somewhere I’d normally pick and definitely won’t in the future. 3am start for me and 11pm they decide to Hoover the hallway outside my room.... “sorry I’m finished now “ was the response. Shower is terrible and the bed isn’t comfortable. Food was ok and check in was easy but that’s that. No shuttle at 3:30am but don’t suppose you can complain about that with all the restrictions.
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Date of stay: February 2021Trip type: Travelled on business
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Response from Edward K, Owner at Crowne Plaza Manchester Airport
Responded 16 Feb 2021
Dear V5023NNterryd Thank you for taking the time to share your experience with us. We are truly sorry that we have not met your expectations on this visit. We would welcome further contact from yourself so as the Maintenance team can resolve the challenge with the shower as we cannot see which room you occupied via this feedback platform. We hope that we may have the opportunity to exceed your expectations next time. Kind regards, Guest Relations
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Erlunder wrote a review Jan 2021
Adeje, Spain130 contributions105 helpful votes
we flew in at night, we were greeted very well, everything was explained. They asked what we want for breakfast. i recommend, clean and comfortable, and also really lovely bed. the room has tea, coffee, kettle, iron, ironing board
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Date of stay: January 2021
1 Helpful vote
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Response from Edward K, Owner at Crowne Plaza Manchester Airport
Responded 20 Jan 2021
Hi 565errom Thank you for your great review of your recent stay, we really do appreciate it. We look forward to welcoming you back again soon. Kind regards, Guest Relations
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Sarah Bacon wrote a review Dec 2020
Leicester, United Kingdom3 contributions
After staying here before we thought we would book again. Hubby rang day before our overstay before our flight next morning, enquiring what time we could check in and if any of the restaurant's would be open. Man on the phone just said your room is cancelled 😞 asked why we hadn't been informed and he couldn't answer. Very poor customer services. I understand the pandemic is causes issues and would of been ok if we had been contacted. If we had drove to the hotel without calling we would of been stuck in the car over night 😡 not a great start to our long awaited holiday. And to top it all we have since found out people had stayed there that night. Crown plaza thank you for adding more stress we didn't need
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Date of stay: December 2020Trip type: Travelled as a couple
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Response from Edward K, Owner at Crowne Plaza Manchester Airport
Responded 24 Dec 2020
Dear Sarahjaynne Thank you for sharing your comments with us regarding your recent stay. We do apologise for not meeting your expectations. We will use your comments to improve on our overall hotel operations. We hope that we have the chance to serve you again in the future. Kind regards, Guest Relations
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Noname wrote a review Dec 2020
3 contributions
Sadly my room was freezing as its aircon unit was not working properly. The receptionist told me to give it a while as they were turning on the section my room was in. Talk about cost-cutting. Eventually they put a tiny oil radiator in my room as it still did not work. I will never stay here again and thankfully there are plenty of other options on the airport that at least heat your room.
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Date of stay: December 2020Trip type: Travelled on business
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Response from IHG Service, Owner at Crowne Plaza Manchester Airport
Responded 22 Dec 2020
Hello Valued Guest, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding the air conditioning and front desk service. I understand your disappointment, and this should not have been the case. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you how we help our guest recharge and be inspired. Orlando A. Case Manager IHGService
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Keith H wrote a review Nov 2020
Hayes, United Kingdom21 contributions12 helpful votes
Having just stayed here on business for the past 9 days I have to say I am extremely disappointed with the whole experience. Room Clean and acceptable size however in the 9 days the room was not serviced once. Had to ask for new towels and toilet rolls. Complementary coffee. Sugar, cups, milk and stirrers had to be collected from reception. Shelf had so Much dust on it above the beverage tray too. Rubbish bin not emptied and had to put rubbish outside room for it to be removed! Food Poor menu, everything with chips and quality as below average for the price you pay. Ordered 1 breakfast only to be served an out of date yoghurt and fresh fruit that had seen better days. When asking for coffee was told I have coffee in the room! No dish came garnished and very little care had been put into presentation. Staff Warm and friendly but that was about it. When sitting in the lobby was asked to return to my room due to current lockdown! Car parking £15 a day is extortionate and should be reviewed for guests staying for a long period of time. I had colleagues staying the a Crowne Plaza hotel in Liverpool and their experience was so different to mine. They had rooms serviced daily, a chocolate on their pillow every day, excellent choice of menu, staff going the extra mile and they had car parking waived too. Please advise why their is such a difference in the two hotels. Surely Crowne Plaza have a standard that all hotels have to adhere to. It’s not a hotel that I would choose for a future visit or would recommend either.
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Date of stay: November 2020Trip type: Travelled on business
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Response from Edward K, Owner at Crowne Plaza Manchester Airport
Responded 13 Nov 2020
Dear Keith H Thank you for sharing your comments with us regarding your recent stay. We do apologise for not meeting your expectations. We will use your comments to improve on our overall hotel operations. We hope that we have the chance to serve you again in the future. Kind regards, Guest Relations
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PRICE RANGE
US$110 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza manchester airport hotel manchester
LOCATION
United KingdomEnglandGreater ManchesterManchester
NUMBER OF ROOMS
299
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Frequently Asked Questions about Crowne Plaza Manchester Airport
Which popular attractions are close to Crowne Plaza Manchester Airport?
Nearby attractions include WH Smith (0.4 km), Biza Tax & Duty Free (0.4 km), and WH Smith (0.4 km).
What are some of the property amenities at Crowne Plaza Manchester Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Manchester Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Manchester Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Manchester Airport?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Manchester Airport?
Conveniently located restaurants include Sampans Oriental Restaurant, The Restaurant at Clayton Hotel Manchester Airport, and Joe's Kitchen & Coffee House.
Are there opportunities to exercise at Crowne Plaza Manchester Airport?
Yes, guests have access to a fitness centre during their stay.
Does Crowne Plaza Manchester Airport have an airport shuttle?
Yes, Crowne Plaza Manchester Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Manchester Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Manchester Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Manchester Airport?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Thai.