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The Midland

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4,684 Reviews from our TripAdvisor Community

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Showing 4,599: English reviews
Liverpool, United Kingdom
Reviewed 10 August 2015 via mobile

This hotel is lovely and after seeing it on Channel 4 I decided to stay for business to experience it, must say everything was very pleasant and Reception was very polite :) I didn't experience the dining as was dining out with work but all in all I would return in the future if I was in Manchester

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Helpful?
1Thank Lc4567
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear Lc4567, I'm very pleased to read that our recent television appearance prompted you to come and experience our famous product and service for yourself. Thank you for sharing such kind comments with other travellers. Kind regards, Thomas Smith Guest Relations Manager

Wrexham County, United Kingdom
Reviewed 10 August 2015

Stayed on the 23rd July to help make my graduation easier as I am disabled. Denni upgraded us to a suite and it was beautiful, spotlessly clean and gave a quality of stay beyond our expectations. Many thanks Denni for your help, customer service and professional approach. I hope to stay again soon J R

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2Thank Sage562015
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear Sage562015, Congratulations on your recent graduation - it's wonderful to read how impressed you were with Denny's customer service and professional approach; I will certainly pass on your thanks to her. I sincerely hope we can welcome you back to The Midland some time soon. Best wishes, Thomas Smith Guest Relations Manager

York, United Kingdom
Reviewed 10 August 2015

Visited on Saturday for Afternoon Tea in the Octagon. It was very easy to book online and our table was ready upon arrival. We mentioned dietary requirements when booking and these had been noted without any issue. Very impressed. Mel was wonderful as our host and server. She was very warm, welcoming and knowledgable. The whole experience was excellent with...

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1Thank MarshallHepworth
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear MarshallHepworth, Your kind comments regarding your recent Afternoon Tea experience at The Midland are much appreciated by our whole team, I have conveyed your thanks to Mel for her fantastic service and to our kitchen brigade who create the wonderful produce you enjoyed. I know everyone will join me in looking forward to welcoming you back to the hotel...

West Sussex
Reviewed 9 August 2015

We have been staying at The Midland on a fairly regular basis for the last 12 years and have previously submitted very positive reviews, however our recent visit was disappointing. We stayed for 4 nights last week in Room 628, to describe this room as 'tired' looking would be a compliment. We had fault after fault, particularly around electrical items...

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3Thank Graham M
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear Graham M, I was very sorry to read that some aspects of your return visit to the hotel failed to meet your expectations. I appreciate you taking the time to bring this to our attention and I hope you'd be kind enough to contact me directly at tsmith@qhotels.co.uk and allow me to apologise personally for some of the disappointing...

Manchester
Reviewed 9 August 2015

If you are looking for a place to enjoy a relaxed afternoon tea then look no further. We enjoyed a lovely Friday afternoon with excellent service in peaceful surroundings. There was no sense of rush and when a friend dropped by unexpectedly a chair was quickly found for her. I am gluten free but this was no problem with soft...

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4Thank traveller5613
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear traveller5613, It's great to read how much you enjoyed your experience of our famous Afternoon Tea at The Midland, I'll be sure to convey your thanks to Paul and Caroline who looked after you so well. We all hope to welcome you back very soon. Kind regards, Thomas Smith Guest Relations Manager

Warrington, United Kingdom
Reviewed 8 August 2015

Just had a fantastic day at the newly opened Spa. Facilities were gorgeous, the staff lovely and attentive, the massage was amazing and the afternoon tea was scrumptious - especially the Vimot jelly. Thanks for a great day. Will be coming back soon

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5Thank Janet B
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear Janet B, Your review of our brand new spa facilities is much appreciated and I know the team will be over the moon with such positive comments. I know they will join me in looking forward to welcoming you back to The Spa at The Midland soon. Kind regards, Thomas Smith Guest Relations Manager

Swansea, United Kingdom
Reviewed 8 August 2015

Stayed 2 nights in a 'superior' room. The first room I was given was on the 3rd floor & had a faulty keycard so I had to ask the housekeeping staff to let me in the room. The room was a little smaller than I expected & dark due to the lack of sunlight coming in, so I went back...

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3Thank zoso
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear zoso, Thank you for such a comprehensive review of your recent visit, it's fantastic to read that you loved your stay with us and your constructive feedback is a great tool for us to improve our product even further. I hope we can welcome you back to The Midland on your next trip to Manchester. Kind regards, Thomas Smith...

Brighton, United Kingdom
Reviewed 8 August 2015 via mobile

I stayed at The Midland for three nights in August thanks to a very good summer deal via Expedia. I was looking forward to my stay at such an iconic hotel and impressions of the staff and public areas were good. My room on the 5th floor however was disappointing. It's been a while since I've seen woodchip wallpaper on...

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2Thank BrightonAndy
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear BrightonAndy, Your compliments regarding our public areas and our staff are much appreciated; however I'm really sorry to read that some aspects of your guest room didn't live up to your expectations. It's great to read that you enjoyed your stay overall and I hope to welcome you back personally on a future visit to Manchester. Kind regards, Thomas...

manchester
Reviewed 8 August 2015 via mobile

stayed here again on Friday 7th for our anniversary as a bit of a treat, fantastic hotel in prime location, staff as you would expect all friendly and happy to help. Used the new spa facilities and again also excellent nice calm place to enjoy. had a meal in Mr Coopers and after reading the menu wasn't sure but when...

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2Thank ChrisHow73
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear arch50, Congratulations on your recent anniversary and thank you for choosing to celebrate with a return trip to The Midland. It's wonderful to read how much you enjoyed your first experience of Mr Cooper's House & Garden. Your recommendation is much appreciated and I look forward to welcoming you back to the hotel soon. Kind regards, Thomas Smith Guest...

Reviewed 8 August 2015 via mobile

My girlfriend booked tickets for Arctic Monkeys along with a night at the Midland. The hotel was very helpful allowing my to arrange a bottle of wine put in the room on ice for when we arrived as a thank you to her. The location was ideal for walking to the arena. The room was very well presented with a...

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2Thank James E
Thomas S, Guest Relations Manager at The Midland, responded to this review

Dear James E, I couldn't be more pleased to know that we were able to aid you in arranging a thank you surprise for your girlfriend - I hope you enjoyed the concert and your experience in our relaxation pool the following morning. Best wishes from us all for your birthday! Thomas Smith Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Midland hotel in Manchester is an iconic Grade II listed building. The hotel oozes luxury, comfort and style, and enjoys a history that leaves other Manchester hotels out in the cold. The hotel is famous for it's fantastic architecture and the building's characteristic style continues inside, where you'll find opulent decor, rich fabrics and shimmering chandeliers. The hotel has 312 spacious, stylish bedrooms to reside in and is conveniently located in the heart of Manchester city centre. The hotel is ideal for both leisure breaks and a superb venue to hold a conference or event. As for your dining experience - four AA Rosette, award-winning restaurant Adam Reid at The French, winner of a number of reigional and national accolades is perfect for that special occassion or important client. Similarly, 2 AA Rosette restaurant Mr. Cooper's House & Garden offers a fantastic a la carte menu of seasonal dishes. For leisure guests The Midland is conveniently situated near to theatres, museums and of course the fabulous array of shops in the city centre. If you are here on business you'll be pleased to hear that The Midland has 14 conference and meeting rooms which can hold up to 700 people. The Midland also offer free internet access to all guests and delegates. After a busy day of shopping or stressful day in the meeting room, enjoy relaxing in the award-winning The Spa At The Midland which is home to a private gym and relaxation pool. ... more   less 

Additional Information about The Midland

Address: 16 Peter St | Use M2 4NQ for SatNavs, Manchester M60 2DS, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: €124 - €446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Midland 4*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Priceline and Agoda so you can book your The Midland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Midland Hotel Manchester
Midland Hotel Manchester
Midland Manchester
Hotel Manchester Midland
The Midland Manchester
Hotel Style:
#6 Family Hotel in Manchester
#8 Business Hotel in Manchester
#12 Luxury Hotel in Manchester
#12 Romantic Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from The Midland staff and other travellers.
54 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Dont go to the Midland based on our experience”
 of 5 bubbles D1598XBpeters, 13 Mar 2017 | Read review
5 of 5