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Clayton Hotel Manchester Airport

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Clayton Hotel Manchester Airport
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4,375 Reviews from our TripAdvisor Community

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There are newer reviews for Clayton Hotel Manchester Airport
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Showing 4,261: English reviews
Manchester, United Kingdom
Reviewed 5 days ago NEW

After arriving at the Hotel every thing went like clock work. Quick and easy check in, followed by a meal in the Restaurant. The service was very good as was the Christmas Menu. The wine list was very good and well priced for all. All in all very comfortable stay.

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Helpful?
Thank Malcolm M
Dubai, United Arab Emirates
Reviewed 6 days ago NEWvia mobile

You stay here because it's next to the airport and not because it's in the best hotels of the world list. That said, checking in at 2130 the desk staff were a little jaded. The double room was two singles pushed together with two single quilts. Didn't enjoy any other facilities as we had an early depart. It's reasonable value...

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Helpful?
Thank Mark W
GuestRelationClayton, Manager at Clayton Hotel Manchester Airport, responded to this review

Dear Mark W, Thank you for your review here on TripAdvisor. I am pleased to read that you are happy with the hotel location. Please accept my apologies on service you received at the reception. We do have different types of the rooms and if you are not happy with it we can move you to another room. Thank you...

Whitby, United Kingdom
Reviewed 6 days ago NEW

Easy online booking direct to hotel. Welcomed at reception, checked in quickly, upgraded to a quiet room away from the lifts as requested. Very peaceful throughout the night. Comfortable bed and quality bedding. Clean bathroom. Had a great 2 course evening meal for £20 each and £10 voucher for off our meal because we'd booked direct. Enjoyed our breakfast and...

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Helpful?
Thank 118Christine
GuestRelationClayton, Manager at Clayton Hotel Manchester Airport, responded to this review

Dear 118Christine, Thank you for your 5* review here on TripAdvisor. I am delighted to read that you enjoyed your stay, and all your lovely comments on service and breakfast will be passed over to the team. Thank you and I am looking forward to welcome you back on your next trip. Kind Regards, Agne Dimaityte Deputy General Manager

Lincolnshire. U.K.
Reviewed 6 days ago NEW

Large hotel, free pick up at the train station when you phone the hotel. Pick up was very quick. Very nice room, very comfortable. Transport to the airport the following morning on booking the service the previous night. Would stay there again if I used the train.

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Helpful?
Thank trav2_12
GuestRelationClayton, Manager at Clayton Hotel Manchester Airport, responded to this review

Dear trav2_12, Thank you for the time sharing your feedback on your resent stay. I am pleased to read that you was happy with our rooms and comfortable beds. We do have 24h shuttle bus services free of charge and I am happy you found it quick and efficient. Thank you and I hope to see you again in the...

Reviewed 1 week ago via mobile

OK well when we arrived I thought wow the hotel looked amazing.. I got to our room and it looked great but the sills in all the windows had gone leaving it very drafty and wind noise was very loud. Of the evening we could here bottles being thrown into a bin outside. The food in the hotel was pricy...

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Helpful?
Thank shareen w
GuestRelationClayton, Manager at Clayton Hotel Manchester Airport, responded to this review

Dear shareen w, Thank you for the feedback on your stay at Clayton Hotel Manchester Airport. I am pleased to read that first impression of our hotel was amazing and our beds are very comfy indeed. Unfortunately it was not communicated properly about kids menu. Please accept my apologies that food took awhile to arrive. Our food and beverage team...

Reviewed 1 week ago via mobile

Stay regular at this hotel due to work, it is totally random as how good your experience will be. Some days excellent from check in to check out. Some days awful and some staff are very good and some are cold and really don't want to be there. Last time lady at check in asked for my name and threw...

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Helpful?
Thank Abi K
GuestRelationClayton, Manager at Clayton Hotel Manchester Airport, responded to this review

Dear Abi K, Thank you for your feedback on your experience at Clayton Hotel Manchester Airport. I am pleased to hear that you are our regular guest and I would like personally to thank you for choosing Clayton. I want to assure you that all your comments have been taken on board and we will continue working on consistency in...

Shrewsbury, United Kingdom
Reviewed 1 week ago

Room excellent couldn't really fault at all, quiet and well appointed. Perfect for a pre flight stay. Very easy access to the airport and as we were only away for one night we left the car on the hotel car park. We walked back from the terminal (1) rather than wait for the shuttle which took all of 5 mins....

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Helpful?
Thank StuC21
GuestRelationClayton, Manager at Clayton Hotel Manchester Airport, responded to this review

Dear StuC21, Thank you for your great review here on TripAdvisor. I am pleased to hear that you enjoyed your stay with us. Thank you for the lovely comments about our rooms and location of the hotel. Please accept my apologies for the queues and food quality. I hope to see you next time before your holiday. Kind Regards, Agne...

England
Reviewed 1 week ago

We have stayed here before it was taken over by Clayton Hotel chain, it has gone down hill a little, check in there was an enormous line but it went down fairly quickly. The room was average size and sparse with just one uncovered quilt on the bed, the room was cold until we turned up the heating, we made...

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Helpful?
Thank Blokey69
GuestRelationClayton, Manager at Clayton Hotel Manchester Airport, responded to this review

Dear Blokey69, Thank you for taking the time to share the review here on TripAdvisor. I am please to hear that you found our drivers really chatty and they delivered brilliant service. However I would like to apologise that our prices was not what you expected but I want to assure you it is competitive to the airport area. Thank...

Driffield, United Kingdom
Reviewed 1 week ago

We have stayed at this hotel many times and I could not fault it, that is until you have a problem. Then things change. We arrived back from our holiday and collected the car keys. I waited inside the door while my husband went to get the car. 30 minutes later, my husband got back and went straight to reception....

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Helpful?
1Thank Lynne M
GuestRelationClayton, Manager at Clayton Hotel Manchester Airport, responded to this review

Dear Lynne M, Thank you for the review here on TripAdvisor. I am extremely disappointed to read about your experience at Clayton Hotel Manchester Airport. I would like to discuss this matter further, that I could be able to investigate it. Please accept my sincere apologies for inconvenience caused and I am looking forward hearing from you. Please see my...

Reviewed 1 week ago via mobile

Have stayed here before when Bewleys, first stay since Clayton - not sure what's happened, but didn't feel as special - feels a little run down and bar and restaurant service was poor and slow. As not been to other Claytons since take over unable to comment if hotel specific or company - will be looking at other arrangements on...

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1Thank Vicky R
GuestRelationClayton, Manager at Clayton Hotel Manchester Airport, responded to this review

Dear Vicky R, Thank you for the feedback on your resent stay at Clayton Hotel Manchester Airport. I am disappointed to read that you did not enjoy your stay with us. And food and beverage department service you found poor and slow. I hope you will give us another chance to prove our exceptional service and high standards. Looking forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Clayton Hotel Manchester Airport (formerly Bewleys Hotel) is located just minutes from terminals one and three of Manchester Airport. A complimentary shuttle service to both the airport and train stations is also provided for added convenience. Quality and value in warm friendly surroundings is what this stylish hotel is all about. ... more   less 

Additional Information about Clayton Hotel Manchester Airport

Address: Outwood Lane | Manchester Airport, Manchester M90 4HL, England (Formerly Bewleys Hotel Manchester Airport)
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: €74 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel Manchester Airport 4*
Number of rooms: 365
Reservation Options:
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Also Known As:
Bewleys Hotel Manchester
Airport Bewleys Hotel Manchester
Clayton Hotel Manchester Airport
Hotel Style:
#25 Luxury Hotel in Manchester
#36 Romantic Hotel in Manchester
#37 Family Hotel in Manchester
#38 Business Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Clayton Hotel Manchester Airport staff and other travellers.
78 questions
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Questions? Get answers from Clayton Hotel Manchester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor room in a quiet part.”
 of 5 bubbles 176ruthj, 7 Dec 2016 | Read review
“Book direct to hotel site and you might get an upgrade or a discount voucher.”
 of 5 bubbles 118Christine, 3 Dec 2016 | Read review
“Had the room we were given. No choice.”
 of 5 bubbles trav2_12, 3 Dec 2016 | Read review
“Any room away from the lift well is always good.”
 of 5 bubbles markcC7754KJ, 25 Nov 2016 | Read review
“Rooms in the 'new' block are quieter.”
 of 5 bubbles SooWi65, 25 Nov 2016 | Read review
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