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Crowne Plaza Manchester City Centre

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Crowne Plaza Manchester City Centre
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2,352 Reviews from our TripAdvisor Community

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Showing 2,266: English reviews
Saltburn-by-the-Sea, United Kingdom
Reviewed 24 November 2014

We stayed here for one night on Saturday, 22 November. All the staff were excellent, the rooms modern and clean. The breakfast staff were marvellous. They couldn't have been better trained, or more willing to help. Well done.

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Helpful?
Thank SusiGee
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear SusiGee Thank you for sharing your very kind feedback and completing this review. I am thrilled that you had a great stay with us and that the staff looked after you. Warm Regards Bob Fairweather General Manager

Heysham, null, United Kingdom
Reviewed 23 November 2014

Best points Reception and bar staff, Size of rooms Great bed linen Comfortable beds Nice bathrooms including bathrobes and slippers, nice toiletries also. Good breakfast all tastes catered for. Central location. Bad points None that was worth a mention....

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1Thank Helen C
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Helen Thank you for taking the time to post your comments onto the tripadvisor website following your recent stay at the Crowne Plaza Manchester. I am pleased to read that you found the bed to be so comfortable, we do get many compliments on the comfort of our beds! Along with all the other positive comments. Please be assured...

London, England
Reviewed 23 November 2014

Having read all of the glowing reviews I was expecting something a bit better than this hotel. The property is decorated in a pretty bleak modern/concrete style with an utterly unappealing bar which has few seats, offers little comfort and is massively over-lit. Breakfast continues the theme with a packed room feeling more like a motorway service station than a...

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Helpful?
Thank Rex-Farquaharson
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Guest, We very much appreciate you taking the time to complete your comments on www.tripadvisor.com, It helps us enormously to maintain our standards. Thank you for all of your comments and constructive feedback. I am sorry to hear that you did not enjoy certain elements of your stay. If you would like to discuss your feedback in further detail,...

Reviewed 23 November 2014 via mobile

Great location for a night out if you like modern hotels. Bed was really comfortable and the bathroom spotless. Shame there wasn't an on site car park but the print works was just a short walk. The black decor is a bit of a shock at first. Will stop again.

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Helpful?
Thank Paul E
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Paul Thank you for taking the time to post your comments onto the Tripadvisor website following your recent stay at the Crowne Plaza Manchester. I am delighted that you enjoyed your experience at the hotel. We hope to welcome you back soon. Kind Regards Bob Fairweather General Manager

Reviewed 22 November 2014 via mobile

Really enjoyed my stay great service. Excellent rooms delightful. Staff were friendly polite and helpful. Well organised establishment felt really welcome there. Will definitely stay again. Everything was too a high standard and the food was delicous.

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Thank Mancster
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Guest, Thank you for taking the time to comment on your recent stay at the hotel, we greatly appreciate your feedback as it helps us to maintain our standards. I am pleased to hear that you enjoyed your stay and look forward to welcoming you back to the Crowne Plaza Manchester City Centre in the future. Kind Regards Bob...

Chesterfield, United Kingdom
Reviewed 21 November 2014

Stayed at this hotel for two nights to go to the Christmas market. Location is excellent very small walk to the start of the market and brilliant location for all the shops and restaurants. Every member of staff were very helpful and cheerful, always smiling. The girls on reception gave us a map of the city and pointed out the...

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Helpful?
Thank Kate R
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Kate, Thank you very much for your glowing review and recommendation. I am very pleased to read that you enjoyed your stay. We hope to welcome you back so you can enjoy some more cocktails in our bar! Kind Regards Bob Fairweather General Manager

Reviewed 19 November 2014 via mobile

I called to book a room for this January coming for my partners birthday, I explained I had seen a 'classic' and a 'standard' room on booking.com for the hotel and what was the difference, the woman said, in quite a rude manner, 'we have nothing to do with booking.com', what kind of answer is that? I didn't pursue the...

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2Thank Natalie R
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

**update** Dear Natalie, Thank you for ringing my Guest Relations team back, they have informed me of the details of the original reservation call. This was one of our call centres based outside of the hotel and although I don't have direct control over the Central Reservations Call Centres please be assured I will be in touch with the call...

Liverpool, United Kingdom
Reviewed 18 November 2014

Stayed at this hotel as we were in Manchester celebrating my mums 60th birthday. I mentioned this while booking and they left a bottle of wine and card in our room to welcome us, which was a lovely thought. Made a lovely first impression. The hotel itself is lovely and well maintained. All encounters with staff members were brilliant. Check...

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Helpful?
Thank joanddavid
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for your very kind review , I am delighted that you chose to celebrate your mother's special occasion at the Crowne Plaza Manchester City Centre and we were able help you start off your stay with a good first impression. I am pleased to hear that you enjoyed your stay. Thank you for all of your comments and...

West Yorks UK
Reviewed 16 November 2014

Visited on Saturday night despite staying at most of the major Manchester hotels never visited here, the check in efficient and quick the room modern and had everything and even managed to get a softer pillow sent up at 11.30 pm. Breakfast very busy but excellent Convenient parking across the road with a good 24 hour day rate of £12...

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Helpful?
Thank DJAnon
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to comment on your recent stay at the hotel, we greatly appreciate your feedback as it helps us to maintain our standards. I am pleased to hear that you enjoyed your stay and look forward to welcoming you back to the Crowne Plaza Manchester City Centre in the future. Kind Regards Bob Fairweather General...

Manchester, United Kingdom
Reviewed 16 November 2014 via mobile

Another chain hotel that meets the requirements of staying in the City Located at the top end of Suede Hill so handy for the City. Nice Hotel spotless f Fantastic breakfast Great room with good views of the city

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1Thank RUSSELL H
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to review your recent stay at the Crowne Plaza Manchester City Centre. I am pleased to read that you enjoyed your experience at the hotel, feedback we received helps us enormously to maintain our high standards. I hope to welcome you back soon. Kind Regards, Bob Fairweather General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 

Additional Information about Crowne Plaza Manchester City Centre

Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: €101 - €271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG and Agoda so you can book your Crowne Plaza Manchester City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manchester City Centre
Manchester Crowne Plaza
Hotel Style:
#6 Romantic Hotel in Manchester
#9 Business Hotel in Manchester
#9 Family Hotel in Manchester
#12 Luxury Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manchester City Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Manchester City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're usually the same price for the lower standard rooms - get a club room and have a free breakfast in the club lounge.”
 of 5 bubbles 980beckac, 25 Feb 2017 | Read review
“Dont eat here, its over priced, medocure quality and small portions, expore the local area and find a nice local resturant.”
 of 5 bubbles WoodsideBreaks, 2 Feb 2017 | Read review
“Request a upper floor if you would like a quieter room”
  • Bedroom
  • Modern Bedroom
 of 5 bubbles MarkRobbo123, 18 Dec 2016 | Read review
“From what I can gather all rooms are very similar, some larger than others but all are comfortable rooms.”
 of 5 bubbles TheHappyMan777, 7 Dec 2016 | Read review
“Higher floor street facing for a view”
 of 5 bubbles JustinH229, 30 Nov 2016 | Read review
5 of 5