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Crowne Plaza Manchester City Centre

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Traveller (1041)
Room & Suite (589)
Dining (94)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#37 of 127 hotels in Manchester
Location
Cleanliness
Service
Value
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish, Italian and 2 more
3,326Reviews89Q+A100Room tips

Reviews
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Traveller rating
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Getaway35501916939 wrote a review Yesterday
1 contribution
The hotel was gorgeous and the staff were nice! I had the room decorated for my boyfriends 21st and Amelia sorted it all out and was so helpful and lovely emailing and on calls to help it be perfect! Great stay definitely would recommend especially for a special occasion, amazing location too easy to get everywhere walking distance and lots of parking available around.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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james m wrote a review Jun 2023
Ashby de la Zouch, United Kingdom9 contributions5 helpful votes
Hotel's Favourite
Me, my wife and our two young daughters (8 and 5) enjoyed our stay at this hotel very much. The location is great for the city centre and all the local attractions. All the staff we met were very friendly and helpful. The room was great and of a good size. Although we stayed on a Saturday night we heard no noise from anyone else outside of our room and we enjoyed a restful stay. The breakfast was great with a wide range of food options on offer. Would definitely recommend this hotel.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonathan King, General Manager at Crowne Plaza Manchester City Centre
Responded 1 Jul 2023
Dear 'jamesm347' Thank you for taking the time to place your very kind review following your family's recent stay in the heart of Manchester. We are naturally so pleased to learn that you enjoyed your time with us and that you encountered a high standard of service from all our team. We look forward to having the opportunity to welcome you on many future occasions. Kind regards Jonathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WitoonTrakarnpruk188 wrote a review 14 Mar
Bangkok, Thailand82 contributions71 helpful votes
Been to this hotel just only for a night before departing UK in early morning. First impression, receptionist is attentive, cheerful, helpful. Room is clean. Bathroom is clean but shower section is too small due to the way it set up. Room lighting is too dim. As an IHG customer, overall is satisfactory.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonathan King, General Manager at Crowne Plaza Manchester City Centre
Responded 4 days ago
Dear 'WitoonTrakarnpruk188' Thank you for taking the time to provide your online review following your recent overnight stay in the heart of Manchester. We are naturally pleased to learn that, overall, you enjoyed your time with us and, importantly, you experienced a high standard of service from our team. Your feedback is very important to us and we sincerely hope to have the opportunity to welcome you on many future occasions. Best regards Jonathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jibrim M wrote a review 12 Mar
1 contribution
My wife and I had a very great experience. everything from the room, to breakfast and dinner were absolutely fabulous. We are definitely coming back. Special Thanks to Amelia Snoxell, Guest Relations Manager for her role in making our stay so comfortable and enjoyable.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ivan26@ wrote a review 8 Mar
Wales, United Kingdom39 contributions19 helpful votes
Our third stay at Crowne Plaza Manchester we were greeted by a very professional member of staff called Lily she was so friendly and welcoming. Efficiently checked us in, great recognition for being a Diamond Elite member enjoyed the exclusive benefits of having a late check-out this was very much appreciated no complimentary room upgrade available but to make our stay special the receptionist gave us drinks vouchers to use in the bar this was a thoughtful extra touch enhancing our stay experience. Our room on the 6th floor comfortable, spacious, large bed with premium bedding, the air-conditioned worked great. Very clean bathroom with a separate shower and bath, lovely toiletries. We had access to the Club lounge, it was always clean and well stocked, the snacks and beverages were very good indeed. Particularly impressed with the staff in the Club lounge Marcella was exceptional, we received a very high standard of service during evening happy hour. Enjoyed our drinks in the Glasshouse Bar and restaurant, lovely atmosphere and the staff were friendly and helpful. At breakfast Julie showed us to our table, she was extremely welcoming also acknowledged and thanked for being a diamond member this was nice. The breakfast was really good with a large choice of both hot and cold food and great coffee. The newly refurbished reception area is nicely designed, hopefully the guest rooms get refreshed in the future. The hotel is well located in the City center and parking is just across the road.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LESLEY C wrote a review 7 Mar
Prestbury, United Kingdom42 contributions28 helpful votes
2 night stay at Crowne Plaza Manchester seeing Rick Astley at the Arena The best hotel closest to both the Arena and the Arndale centre. Room was spotlessly clean and everything worked. Beds and pillows very comfortable Reception staff and concierge were friendly and very helpful. Bar staff were great too - and it’s nice to see staff that you’ve seen on previous visits. I would stay here every time for the arena.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ahmed Montaser wrote a review 2 Mar
4 contributions
The most rude attitude you will face on the planet. Despite I am a diamond elite member, they shout at me,ignoring my calls, poorest service ever and finally they hung up on me. Disaster I swear .. Zero respect to guests .. will never stay here again
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonathan King, General Manager at Crowne Plaza Manchester City Centre
Responded 2 weeks ago
Dear 'midomontaser14' Thank you for your review and for allowing me the time to speak with you, in detail, regarding your experiences. As discussed, whilst it was not the intention of my team to offend you I can appreciate that your loyalty to IHG is important and that is worthy of recognition. I am pleased that we were able to talk and that I was able to convey my sincere apologies for the areas you highlighted. I hope and trust you had a safe journey home, to Dubai and it would be a pleasure to welcome you and your family in the future. Yours faithfully Jonathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lorraine R wrote a review 2 Mar
3 contributions
Super friendly and professional staff - everyone we met was an asset to the hotel. The hotel is located in the middle of the city yet there is no noise in the room!!! Hotel is spotless and it smells really nice. Rooms are also spotless- plenty of space and bathroom is well stocked with shampoo, conditioner, shower gel and body lotion. Lovely fluffy towels and very comfortable beds. Very handy connection on bedside table for 2 pin, 3 pin plug and USB.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonathan King, General Manager at Crowne Plaza Manchester City Centre
Responded 1 week ago
Dear 'Lfrenchryan' Thank you for taking the time to provide your online review following your recent stay in the heart of Manchester. Needless to say, we are so delighted to receive your feedback. Your appreciation towards our team is very kind. We hope to have the opportunity to welcome you on many future occasions. Kindest regards Jonathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kendo9990 wrote a review Feb 2024
Wirral15 contributions12 helpful votes
I must say, two members of staff stood out to us. Julie in the dining room every morning with a friendly greeting and a smile on her face, was very welcoming. Also, Kira, showing a great example to the rest of the staff in the dining room, working hard to clear and prepare the tables for the next users. Second time, staying here and will be back again. Lovely rooms and a great breakfast too
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonathan King, General Manager at Crowne Plaza Manchester City Centre
Responded 2 weeks ago
Dear 'kendo9990' Thank you for taking the time to provide your very kind review following your recent stay with us in the heart of Manchester. We are naturally so pleased that you enjoyed your time with us. Your special appreciations towards Julie and Kira are greatly welcomed. I know that they will both be extremely pleased to know that they made a positive difference to your visit. We hope to have the opportunity to welcome you back to see us on many future occasions. Best regards Jonathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thinkwithmystomach wrote a review Feb 2024
20 contributions42 helpful votes
Clean well presented, nice rooms, good amenities. Room was tastefully decorated, Denise at breakfast was awesome. Breakfast was generous and tasty. All staff were lovely and attentive. Parking is convenient and hotel is close to city centre and tram stop,
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonathan King, General Manager at Crowne Plaza Manchester City Centre
Responded 2 weeks ago
Dear 'Thinkwithmystomach' Thank you for taking the time to provide your positive review following your recent stay in the heart of Manchester. We are naturally so pleased to learn that you enjoyed your time with us and that you encountered a high standard of service from all our team. We look forward to having the opportunity to welcome you back to our great City on many future occasions. Kind regards Jonathan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€104 - €175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza manchester, manchester crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Hotel Manchester City Centre
LOCATION
United KingdomEnglandGreater ManchesterManchester
NUMBER OF ROOMS
228
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA MANCHESTER CITY CENTRE - Now €107 (Was €̶1̶3̶4̶) - UPDATED 2024 Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Crowne Plaza Manchester City Centre
Which popular attractions are close to Crowne Plaza Manchester City Centre?
Nearby attractions include Virtual Hideout Manchester (0.3 km), Immersive Gamebox - Manchester Arndale (0.4 km), and The Washhouse (0.2 km).
What are some of the property amenities at Crowne Plaza Manchester City Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Manchester City Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Manchester City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Manchester City Centre?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Crowne Plaza Manchester City Centre?
Conveniently located restaurants include Tampopo - Corn Exchange, Chiquito, and O'Neill's Printworks.
Are there opportunities to exercise at Crowne Plaza Manchester City Centre?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Manchester City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Manchester City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Manchester City Centre?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Polish.