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Having booked this hotel for a work course for Marston’s Brewery in Dudley I can honestly say the room was warm and cozy, clean and all I needed The staff were friendly and very welcoming and the food was lovely 😊
Thanks for a great...More
Thank A TripAdvisor Member
Response from Helen C, Public Relations Manager at Station HotelResponded 2 days ago
Good Afternoon Caroline
Thank you for your lovely review. Your comments will be passed to all our staff and we look forward to welcoming you to the Station Hotel again soon
I always enjoy a breakfast at this venue when I am visiting Dudley, and today was even better than usual. A wide selection of breads was available, plus fruits and the usual hot menu items and cereals. Service was friendly and efficient, and a range...More
This is definitely a budget hotel, however the room was clean, and comfortable. The food however was disgusting. We order the flame grilled burger and chips and it was dry, over cooked and not nice at all. We weren't offered any sauces, and were told...More
Thank Donna A
Response from Helen C, Public Relations Manager at Station HotelResponded 5 weeks ago
Thank you for taking the time to write your constructive review. We pride ourselves on listening to our customers and using such comments to improve our service for the future.
Your points have been relayed to our Food and Beverage team and action taken following...More
We booked a table at start of week for 7.15 pm for seven of us which were booked to go on to the ghost hunt at the castle.We were shown to our table bang on time which was great by friendly staff, first thing which...More
Thank Steve P
Response from Helen C, Guest Relations Manager at Station HotelResponded 10 January 2018
Thank you for sharing your experience with the Trip Advisor community. All comments and feedback are greatly important and are welcomed as we believe they help us develop and improve.
We pride ourselves on delivering a high level of customer service in a friendly and...More
I would say 'Back in the Day this hotel would have been Grand' nowadays it is what it is, ok. It's clean, comfy beds, friendly staff and location is good. Yes, it's tired looking but who's going to spend millions on re-furbing it? Yes, we...More
Thank Ali T
Response from Helen C, Public Relations Manager at Station HotelResponded 4 weeks ago
Thank you for taking the time to review our hotel. As a family run hotel refurbishment is on going.
We look forward to welcoming you back soon