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Holiday Inn Lancaster

1,126 reviews
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Traveller (156)
Room & Suite (105)
Dining (12)
Overview
  • Excellent22%
  • Very good39%
  • Average23%
  • Poor9%
  • Terrible7%
Travellers talk about
“two double beds”(13 reviews)
“health club”(26 reviews)
“swimming pool”(42 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,126)Write a Review
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Show reviews that mention
All reviewstwo double bedshealth clubswimming poollake districtleisure facilitiesgood sizeevening mealbuffet breakfastroom was largeconvenient locationroad noiseplenty of parkingovernight stoplong journeythe ground floorfamily roomsteam room
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281 - 285 of 1,105 reviews
Reviewed 7 August 2016

The room was very hot (29°C) as the a/c was broken. The hotel had put a fan which was covered in dirt and dust in the room. The room was above the entrance to the function suite which meant when the window was open you...More

Thank vanda312
Response from IHGService, Guest Relations Manager at Holiday Inn LancasterResponded 24 August 2016

Dear vanda312, First of all, thank you very much for your recent stay at our Holiday Inn Lancaster. I am so sorry to see you did not enjoy your overall experience with us, especially with the air conditioning, breakfast and the room. We’d like to...More

Reviewed 4 August 2016 via mobile

Didn't enjoy my stay here. Reciption staff abrupt breakfast was poor. Room were nice clean, wifi was worst I have ever used very annoying and reciption staff weren't interested it the problem with it.. Wouldn't stay here again. Only good point is the pool gym...More

Thank Coonan M
Response from IHGService, Guest Relations Manager at Holiday Inn LancasterResponded 3 September 2016

Dear Coonan M, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay, particularly with the treatment you received from our staff. We would like to address this with...More

Reviewed 1 August 2016 via mobile

We only stayed here for a night and booked in quickly and efficiently. The room was fine but small issue with water running constantly into the toilet bowl. I asked for it to be fixed three times throughout the evening but not resolved, so we...More

Thank Roy S
Response from IHGService, Guest Relations Manager at Holiday Inn LancasterResponded 16 August 2016

Dear Roy S, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We are pleased to know you liked the friendliness of our staff and the food selections we offer. We would like to apologize for the issues you...More

Reviewed 31 July 2016

Attending a wedding in the area we looked for a reasonably priced and well appointed hotel - the Holiday Inn did not disappoint. We had a family room with two double beds that were very comfortable. The hotel has recently been refurbished to a very...More

Thank 453barryf
Reviewed 29 July 2016 via mobile

Overnighted here and good meal in pleasant restaurant and good professional service. We enjoyed Caesar salad with chicken and marguerita pizza and some sweet potato chips followed by liqueur coffees and washed down with Sauvignon blanc-abs first class A no brainer

Thank Duncan M
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15556575859221
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$57 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$57 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (156)
Room & Suite (105)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Joe M
25 December 2017|
AnswerShow all 2 answers
Response from lindarK9156IC | Reviewed this property |
im sorry the question is not in English
0
Votes
NatalieMorph
29 August 2017|
Answer
Response from Ltropical | Reviewed this property |
Breakfast not included cost around £10 but well worth it. Children aged less 14 eat free I recall.
1
Vote
kshoulder
11 December 2016|
AnswerShow all 2 answers
Response from CW_HILancs | Property representative |
Dear kshoulder, Our prices are typically as follows: Starters range from £4.50 - £5.95 Pasta & Pizzas are approx £9.95 Home Style favourite mains from £10.95 - £14.50 Steaks and Burgers approx £12.00 Sandwiches from... More
0
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123
Room Tips
"Top floor facing river"
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"Room at back with river view"
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"Had a room facing the river and heard no noise from the nearby Motorway"
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"Top Floor, View of Lake"
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