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Lancaster House

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Lancaster House
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1,231 Reviews from our TripAdvisor Community

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Showing 1,216: English reviews
Manchester, United Kingdom
Reviewed yesterday NEW

...but there were quite a few niggles. Plus: Staff took immediate action to rectify issues. Add-ons available, including lake check-out if you stay for lunch. Not so great: busy pool and hot tub over chlorinated making me wish the complimentary toiletries would include moisturiser and separate hair conditioner (although there is a shampoo conditioner). milk was missing from the tea...

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Helpful?
Thank GermanPete
Reviewed 3 days ago NEWvia mobile

Very comfortable hotel and helpful staff, evening meal although a little slow but food was excellent, the waiting staff made up for it with friendly service very much like they wanted to be there and happy you are there to share the experience with them. Rooms very pleasant and clean. Breakfast gave us plenty of choices and cooked beautifully. Wouldn't...

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Thank Markfduckworth
Reviewed 5 days ago NEW

Stay here often and it is always good to return knowing exactly how welcoming and familiar it will be. Beds are big and comfy, bar always welcoming and breakfast always quick and tasty. Supper in the bar is always easy and fish and chips are great! And for those who wish to work out or swim - then the leisure...

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Thank Wyn L
Lancaster, United Kingdom
Reviewed 1 week ago

Stayed in a Luxury Suite on a last minute deal to have a quick break. Hotel great for this and well equipped with a good sized Pool and Gym. Nice and pleasant Staff and sensibly priced for a good quality hotel. Well worth a visit or a quick night away.

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Thank Richard K
Oxford, England, United Kingdom
Reviewed 1 week ago

The hotel is adjacent to the university and obviously university visitors are often staying there I understand that it is owned by the same group as owns the Midland in Morecombe so one would expect a high standard. In fact we spent two nights there and we were very comfortable. I want to express the remarkable foresight of the interior...

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Thank Bradley_Dodd
Warrenville
Reviewed 2 weeks ago

This was part of the university campus. The room was large but there was no elevator. The breakfast was lovely. We couldn't get the internet working; tried many things and it was very frustrating, particularly on a University Campus. They wouldn't allow us late checkout.

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Thank Sharon G
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Sharon G, Thank you for taking the time to review your recent stay. I am sorry to read that you had trouble with the University WiFi. Unfortunately I am not familiar with their set up and therefore unable to advise the best course of action to get that working for you. I am pleased to read that you enjoyed...

Sheffield, United Kingdom
Reviewed 2 weeks ago

Stayed up here just for one night in December 2016 for work and really liked it. Handy for the uni, lovely bedroom, delicious food and friendly staff. Wish I could have stayed longer and tried out the gym and pool. Recommend!

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Thank 185DavidW
AndyLemm, General Manager at Lancaster House, responded to this review

Dear 185DavidW, Thank you for such a great review. The team and I look forward to being able to welcome you back - hopefully next time on a longer visit. Best Wishes Andy Lemm General Manager

Burnley, United Kingdom
Reviewed 2 weeks ago via mobile

We spent two nights the room and pool and hot tub were wonderful. Spoilt slightly by bad experience in bar after waiting over an hour for our food my sons burger was raw in middle and mine only just cooked

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Thank Janet L
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Janet L, Thank you for taking the time to review your visit to Lancaster House. What a fantastic title! I am sorry to read that your experience in the bar was not up to our normally high standards. I am unsure if you reported this issue at the time of dining, if by chance you didn't please can I...

Reviewed 2 weeks ago

We had a fabulous experience from start to finish, the whole new year package was lovely. The rooms were lovely, the staff were great, the hotel was beautiful and all of the entertainment was well organised. We loved it so much we have re-booked for next year. I would recommend this to anyone looking for a relaxing few days and...

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Thank paul l
AndyLemm, General Manager at Lancaster House, responded to this review

Dear paul l, Thank you for such an amazing review. The team and I love the festive season and it is made all the better that we can enjoy it with our guests. I am sure that you'll have just as much fun (if not more) next time. Best Wishes Andy Lemm General Manager

Cardiff, United Kingdom
Reviewed 2 weeks ago

I drove 6 hours to get to this hotel, it was worth it.Stayed 3 nights room only in the hotel, gorgeous room,bed, bath, bathrobes, spa tioletries,two tv's, good gym,lovely spa with pools and tubs,very friendly staff, plenty of parking, 20min walk or 5 bus ride into Lancaster, 20 mins to sea, short drive to Lakes

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Helpful?
Thank lily702
AndyLemm, General Manager at Lancaster House, responded to this review

Dear lily702, With reviews like this we must be doing something right. Thank you. I think you've covered it all. Next time - ask us about The Trough of Bowland - right on the door step and beautiful to boot. We look forward to welcoming you back. Best Wishes Andy Lemm General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
From the balconied Reception Lounge, to the open fire you instinctively know that Lancaster House is a place to savour the good things in life, such as excellent cuisine from The Foodworks Restaurant, or a drink in the courtyard of The Sandeman's Bar. This relaxed elegance is also reflected in each of the 99 rooms. ... more   less 

Additional Information about Lancaster House

Address: Green Lane | Ellel, Lancaster LA1 4GJ, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: €106 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 99
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Also Known As:
Lancaster House Hotel Lancaster
Lancaster Hotel
Lancaster House England
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster House staff and other travellers.
6 questions
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Questions? Get answers from Lancaster House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms were lovely (double room) however we have booked the upgraded suite for our next year visit”
 of 5 bubbles paullT286VL, 7 Jan 2017 | Read review
“Ask for a room away from the road if you want a quieter room”
 of 5 bubbles rachelmR2015MN, 22 Dec 2016 | Read review
“Avoid rooms looking on to central service area”
 of 5 bubbles ArgyllBeagle, 20 Dec 2016 | Read review
“Groundfloor suite in quiet area”
 of 5 bubbles Vexilllogist, 28 Nov 2016 | Read review
“Next to the University of Lancaster”
 of 5 bubbles Tasos_Mariangela, 23 Nov 2016 | Read review
5 of 5
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