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Preston Marriott Hotel

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897 Reviews from our TripAdvisor Community

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Showing 888: English reviews
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Reviewed 5 days ago NEWvia mobile

We had to ask three times for extra pillows in a family room. Ended up getting dressed and going to reception at 11 pm as the kids were so uncomfortable they couldn't sleep. Very basic for a luxury hotel. Stayed at a low budget b&b the next night in Cumbria and it was far better with everything we needed. Wouldn't...

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Helpful?
Thank Melanie C
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for taking the time to share your comments regarding your recent stay with us, we highly value your feedback. We are truly sorry to hear that we did not meet your expectations during your stay, we aim to exceed the needs and expectations of every guest and on this occasion we have failed. Please be...

Ballymena, United Kingdom
Reviewed 6 days ago NEWvia mobile

Room and facilities good, however bad experience in the bar on Sunday evening. I was given the wrong specials menu (previous evenings), followed by being told they did not stock non alcoholic beer to later see it being served by another waitress. After our meal I requested 2 slices of toast for a toddler which seemed to cause a drama...

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Helpful?
Thank Janette700
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for taking the time to share your comments with us, your feedback is very much appreciated. We are very sorry to hear that you were disappointed with your recent stay, we aim to give every guest a memorable experience and it appears that on this occasion we have failed. Please be assured that your comments...

Huddersfield, United Kingdom
Reviewed 1 week ago

We have stayed at this Hotel on numerous occasions now, and never failed to have a great weekend. Firstly though, do not be put off by it being in 'Preston' it is NOT. It is near Garstang, in lovely grounds, with nice walks nearby. The hotel has a great leisure centre, though it does get busy on Saturdays. It is...

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Helpful?
Thank wearytraveller100
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for sharing your comments regarding your recent stay with us, we are delighted to hear that you enjoyed your recent visit. We would love to welcome you back to the hotel in the near future! Warmest regards,

Canterbury, England, United Kingdom
Reviewed 2 weeks ago

An overnight stop on a Saturday and the Hotel was busy. However spacious enough to cope without looking crowded, room was clean, bedding crisp and staff were well organised, personable and slick. Managed a dip in the spa pool - quieter tho early morning for those without children. Seemed a little dark but shortly to under go refurbishment The meal...

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Helpful?
Thank MaryOLeary_13
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for sharing your comments regarding your recent visit, we greatly appreciate your feedback and are so happy to hear your kind comments! We have passed on your comments to the relevant departments and will take these all into consideration. It would be our pleasure to welcome you back to the Marriott the next time you...

London, United Kingdom
Reviewed 3 weeks ago

We booked this hotel as we had been disappointed with the hotel we used to stay in when we visited this area. We did go and this hotel the last time we checked out of the old hotel and we were impressed and when we stayed for the first time we were certainly not disappointed. We arrived a little early...

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Helpful?
Thank sa1gon
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for taking the time to share your feedback with us, we are delighted to hear that you enjoyed your recent visit to the Preston Marriott! Your kind comments have been passed on to the relevant departments and we hope to welcome you back soon! Warmest regards,

Exeter, United Kingdom
Reviewed 3 weeks ago

Stayed on Saturday night while visiting relatives in the area and found the Marriott was excellent value for money. We booked direct and had a very good deal (£79 for the night) - you do worry when prices are so low what condition the venue is in. We were however very pleasantly surprised, the decor is dated but generally in...

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Helpful?
1Thank Ken B
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for sharing your feedback on your recent stay with us at the Preston Marriott. We are thrilled to hear that you enjoyed your visit, and have passed on your comments to the relevant departments. We certainly look forward to welcoming you back in the near future. Warmest regards,

London, United Kingdom
Reviewed 3 weeks ago via mobile

Another older building that Marriott have turned into a maze of rooms. Some of the decor is a bit dated and tired now (carpets for example), but the rooms are clean and comfortable. The 'mixer' taps in all the bathrooms I've been in don't seem to actually mix the water, you have a distinct flow of ice cold and scalding...

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Helpful?
1Thank Rebecca P
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for sharing your feedback with us, we appreciate your comments and are always looking for ways to improve the experience for our guests. We are truly sorry to hear that you were not satisfied with the breakfast, as we aim to have a selection that suits all guest needs, it appears that we have not...

Preston, United Kingdom
Reviewed 3 weeks ago

I use the leisure club and the ladies changing rooms are disgraceful. The lockers have keypads on them, and I spend 5/10 minutes trying to find one that does work. The ceilings in the showers are covered in black mold, tiles are missing. This week I was unable to park near the leisure club and after driving round and round...

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Helpful?
Thank fran1004
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for taking the time to share your comments with the hotel, your feedback is very important to us. In order to make improvements to our car park, we are currently undergoing some construction work which is the reason some sections of the car park were roped off for the safety of our guests and their...

Huntingdon
Reviewed 4 weeks ago

We stayed one night with our son and grandchildren. The staff could not have been better, they were friendly, always had a smile and could not be more helpful. We used the leisure facilities and our grandchildren (10 & 7) thought it was just the business. The rooms we had were spacious with all the usual facilities as well as...

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Helpful?
Thank scottmG6960NS
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for sharing your comments regarding your recent stay with us! It was our pleasure to host you, and we are overjoyed to hear that you and your family enjoyed yourselves. If you are ever in the area in the near future, we would love to welcome you back to our hotel! Warmest regards,

southampton
Reviewed 4 weeks ago

Stayed here for 1 night, arriving late on Friday. Lobby area smelt amazing, and check in was quick and efficient and we were given our room key. Room was on the small side, but it had everything we needed and was spotlessly clean. The water pressure in the shower wasn't great so took a little longer to wash my hair...

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Helpful?
Thank jennyjoop
PrestonMarriottGR, Guest Relations Manager at Preston Marriott Hotel, responded to this review

Dear valued guest, Thank you for taking the time time to share your feedback with us, we appreciate your kind comments and will take all comments into consideration. It will be our pleasure to welcome you back to the hotel in the near future, should you ever be in the Lancashire area. Warmest regards,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Conference Facilities
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
An unforgettable country getaway is waiting for you at the Preston Marriott Hotel, a luxury hotel standing on 11 pristine acres in Lancashire County. Our hotel's guest suites offer stylish design, a variety of in-room entertainment options, and high-speed Wi-Fi access, while our impressive hotel amenities will ensure you stay comfortable during your visit. Fuel up for your countryside adventure here in Lancashire at Tempo Coffee House, which features Starbucks(R) coffee, or sample delectable English cuisine at Broughton's, our hotel restaurant. With a convenient location in Preston near the M6 motorway and a selection of 10 sophisticated, flexible venues, our hotel can offer a magnificent backdrop for any wedding or business event. Well-placed in Preston, our hotel allows for easy access to top destinations, including Preston Guild Hall and UCLAN. Whether you're visiting Lancashire for business or pleasure, the Preston Marriott Hotel will provide all you need for a luxury experience. ... more   less 

Additional Information about Preston Marriott Hotel

Address: Garstang Road | Broughton, Preston PR3 5JB, England
Region: United Kingdom > England > Lancashire > Preston
Price Range: €72 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Preston Marriott Hotel 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Marriott Preston
Preston Marriott Hotel Lancashire
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Questions & Answers

Here's what travellers have asked, with answers from Preston Marriott Hotel staff and other travellers.
6 questions
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Questions? Get answers from Preston Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cheaper rooms in the new extension are quieter and more spacious than the 'premium' rooms in the old part of the hotel.”
 of 5 bubbles wearytraveller100, 13 Feb 2017 | Read review
“We were well satisfied with a d/b room - queen bed”
 of 5 bubbles MaryOLeary_13, 8 Feb 2017 | Read review
“all rooms are good”
 of 5 bubbles scottmG6960NS, 27 Jan 2017 | Read review
“All nice views”
 of 5 bubbles kevindR55EI, 31 Dec 2016 | Read review
“We have only stayed the once so far and was on ground floor. Very quiet.”
 of 5 bubbles LINTREV, 31 Oct 2016 | Read review
5 of 5