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Crowne Plaza Solihull

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Crowne Plaza Solihull
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558 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Solihull
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Showing 549: English reviews
Preston, United Kingdom
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago via mobile

Stayed 1 night whilst on business. Hotel is very nicely decorated and the room was excellent. I had some drinks in the bar but went out for dinner. I left before breakfast too so can only comment on the hotel and the room. Plenty of parking and the staff were very helpful. I would stay here again for sure.

Helpful?
Thank St3v3B
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for such amazing feedback, we are delighted that you enjoyed your stay and look forward to seeing you soon. More 

Sligo, Ireland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

fab room for 2 adults and 1 teenager. Staff extremely friendly and efficient. Breakfast and evening meal top class. Rooms spotless and cleaned properly each day. Well worth a stay. Good value too. Didn't have time to use leisure facilities but they looked excellent

Helpful?
Thank Tpb61
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for such amazing feedback, we are delighted that you enjoyed your stay and look forward to seeing you soon. More 

Beverley, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 October 2016

On first impressions the hotel Reception, bar area etc are very nice and the staff were very helpful. the room was nicely decorated and spacious. However, this is the second time in 3 years I have stayed here and i was here on both occasions for 7 nights plus. The showers on the 3rd floor are absolutely useless and there... More 

Helpful?
Thank Duncan S
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for your feedback and I am delighted that apart from the showers we are rated 4 stars. We are currently scoping out the works to improve the hotel water pressure and hope to have this resolved in the near future. More 

Newcastle upon Tyne,
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 October 2016 via mobile

Attended this hotel Friday night and stayed one night using the conference centre all day Saturday. The reception area is bright with a very welcoming gas fire near the entrance. The staff at reception were helpful and friendly. Lifts to all three floors. There is a bar area on ground floor, which is comfortable even if the prices are a... More 

Helpful?
Thank chrissycolumbus
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for such amazing feedback, we are delighted that you enjoyed your stay and look forward to seeing you soon. More 

Chaddesley Corbett
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 October 2016

For free parking register your car at the reception desk. Good traditional English roast beef and Yorkshire pudding, with good vegetables and extra gravy and well served. Quiet enough, even though restaurant quite full. Water jug refilled without being asked. Clean and comfortable.

Helpful?
Thank Fred_and_O
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

We are delighted that you enjoyed your Sunday lunch with us and look forward to seeing you back with us again soon. More 

UK
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 October 2016

This is the 4th time that we have stayed at this Hotel, and I have reviewed it in the past. However I feel things have changed, and I should review again. We stayed for 3 nights and on checking in we asked if we could have a quiet room away from the Lift. The Receptionist advised not a problem. When... More 

Helpful?
Thank Natasha P
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for your feedback, we are currently reviewing all your comments and will look to see what improvements can be made to enhance your future stays. More 

Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 October 2016

This hotel really is one of the best HI I've stayed at (and I have stayed at a few) As soon as you arrive you are welcomed by a very nice reception area, and the staff really are very helpful indeed and provide you with a very warm welcome The room i had (on the first floor) was very very... More 

Helpful?
Thank Simon B
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you so much for taking the time to leave such fantastic feedback. We are delighted that you enjoyed your stay with us and look forward to seeing you in the future. More 

Birmingham, United Kingdom
2 reviews
Reviewed 5 October 2016 via mobile

Lovely warm welcome from sarah the hotel was very fresh and clean our bed was amazingly huge and the heating in the room worked perfectly. Bar staff are friendly and we enjoyed our drinks We also had room service and the staff was very quick !! Over all lovely stay we will be back .

Helpful?
Thank Cherish A
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Congratulations on your engagement, we are delighted that we could make such a special occasion memorable. Good luck for a Happy future and we look forward to welcoming you back soon. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2016 via mobile

First impressions were good- lobby is nice and restaurant/bar were also good. Food was also ok. My room is pretty terrible though- especially considering it cost £180 for one night!! Very tired room, stains on carpet, all the info cards seem to be splattered with coffee stains (surely these can be replaced!!), even a burn mark on side table. Furniture... More 

Helpful?
Thank Sian H
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for your feedback, we are currently undergoing a £3 million pound refurbishment and a rebrand to Crowne Plaza. More 

Timbuktu, Mali
Level Contributor
139 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 24 September 2016 via mobile

Upon arrival I was given a disabled room. Not an issue for me but the doorbell on the outside, starting an alarm and flashy light inside was novel. And then there was rubbish pressure to the shower / hot water. BUT, my room was fully refurbished and smelled lush and new. Very very clean. I was happy with my room... More 

Helpful?
1 Thank Damon K
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for your feedback, we will be addressing this at our weekly management meeting to understand improvements that can be made to our service delivery. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Solihull is 5 miles from the Birmingham NEC and ideally located whether you are on business or taking a break. Birmingham International Airport is 15 minutes away. Situated in the heart of England, we are 1 mile from Jct 5 off the M42 with direct links to the M6, M6 TOLL, M1 and M40. Solihull is a vibrant and welcoming town and is the perfect accompaniment to this exceptional 4 star hotel where you can celebrate your wedding venue with a picturesque view overlooking a beautiful fountain and lake. Our fantastic new facilities include 12 modern and flexible meeting rooms designed for both practicality and comfort, 120 refurbished bedrooms, air-conditioning and wireless internet access throughout the hotel, kids eat free and indoor heated swimming pool. Restaurant and our Lounge bar offer both formal and informal dining options to suit tastes from around the world. To make the most of your stay, visit our leisure club and take advantage of the gymnasium, steam, Jacuzzi and sauna. Nearby attractions include Cadbury World, Touchwood entertainment and shopping complex, Shakespeare's birthplace Stratford upon Avon and Sea Life Birmingham. Just a few of the many places to experience when visiting beautiful Solihull. ... more   less 

Additional Information about Crowne Plaza Solihull

Address: 61 Homer Road, Solihull B91 3QD, England (Formerly Holiday Inn Solihull)
Region: United Kingdom > England > West Midlands > Solihull
Price Range: €77 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Solihull 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Solihull Hotel Solihull
Solihull Holiday Inn
Hotel Style:
#4 Luxury Hotel in Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Solihull staff and other travellers.
2 questions
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Portsmouth, United Kingdom
4 months ago
BIRMINGHAM

See all questions (2)

Questions? Get answers from Crowne Plaza Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and heard no noise but I imagine all floors are the same”
 of 5 bubbles Tpb61, 1 Nov 2016 | Read review
“Either 1st floor or go elsewhere.”
 of 5 bubbles 930duncans, 24 Oct 2016 | Read review
“3rd floor... think they are modernizing the hotel and this floor has been done”
 of 5 bubbles P5055VTsimonb, 10 Oct 2016 | Read review
“all rooms i have used are good”
 of 5 bubbles simonw259, 16 Sep 2016 | Read review
“Staff have always helped me when I have asked for a quiet room - rooms at the back are quieter, those at the front get road noise”
 of 5 bubbles AntoniaChitty, 23 Jul 2016 | Read review
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