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Crowne Plaza Solihull

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Crowne Plaza Solihull
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566 Reviews from our TripAdvisor Community

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Showing 557: English reviews
Reviewed 4 days ago NEWvia mobile

Had opportunity to visit the restaurant recently for breakfast. My cousin was staying here. The food was good, buffet service woth options on menu for other items with no extra charge. Unusual in this day and age. Sadly the coffee can only be described as rough. But the food the service and setting made up for it. I managed to...

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Helpful?
Thank susan g
London, United Kingdom
Reviewed 2 weeks ago

We received fantastic service from the front desk staff Rihanon. She was very helpful and greated us with a lovely smile. Food was lovely and reasonably priced. Beds and rooms were very spacious and comfortable. Check in was very courteous. I would definitely recommend this hotel again.

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Helpful?
Thank Ony1234
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you so much for your fantastic review, Rhiannon is delighted to be recognised. We look forward to seeing you again in the future.

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for a night last week thought to try a different hotel instead of premier inn. The staff were friendly a lovely atmosphere there however was not happy when i had a letter demanding to pay a 60 pound parking fine or it will increase to 100!! I thought parking for guests was free was considering coming back but...

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Thank flower19680
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for informing us of the parking fine you received, we operate an ANPR system to stop local office workers and shoppers parking to allow spaces for all guests free of charge. I am gathering that you didn't enter your car registration on arrival and this is why a ticket was issued. Please email me the details and I will...

Reviewed 4 weeks ago via mobile

I've stayed here the weekend of my birthday every year for the last five years, this hotel has just got better and better. This year as it changed to a crowns plaza it was much more luxurious, although our radiator was jammed off and bath plug broken the staff rushed to fix these problems! Breakfast was amazing as always and...

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Helpful?
Thank Paige J
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

We are delighted you had another amazing stay with us and we look forward to welcoming you back again soon.

Hinckley, United Kingdom
Reviewed 4 weeks ago via mobile

Checked in for one night for Christmas Party in town - great first impression as you enter the foyer. Check in process was easy and room allocated as booked - suite on the first floor - on arrival in my room I was called by the front desk to check everything was OK with my room; which it was. The...

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1Thank C_Garner-Beasley
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

We are delighted that you enjoyed your Christmas party night and that we could accommodate you at such a busy festive period, thanks for the kind comments and we look forward to seeing you again soon. Have an amazing Christmas and New Year!

Warrington, England, United Kingdom
Reviewed 5 weeks ago via mobile

I stay here a lot for business and it's an absolute pleasure.... never had anything other than an excellent experience... the staff are always terrific, but Amelia in particular, on the front desk, is fantastic!!... thank you.....

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Thank MikeM1467
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for being a loyal guest of the hotel, we are delighted to look after you and we look forward to seeing you back soon!

Greater London, United Kingdom
Reviewed 14 December 2016

I stay at this hotel every week for business and have done so for the past 6 months. I thoroughly enjoy my stay here and for that reason it is always my first choice. The hotel has been refurbished excellently making the rooms even more pleasant to stay in. The staff are always extremely friendly and very attentive. Amelia in...

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Helpful?
Thank jaredthompson
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for the excellent review, Amelia is delighted to be recognised and I have personally thanked her for her excellent work at the hotel.

Bath
Reviewed 11 December 2016 via mobile

Centrally located this hotel was beautifully decorated. Staff were exceptionally helpful. Rooms were large with a great shower room. breakfast was delicious and again staff were attentive and pleasant. Lovely and clean though out

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1Thank Scuba_ann
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you so much for taking the time to leave such an amazing review of the hotel, we are delighted you enjoyed your stay and we look forward to seeing you again very soon.

Worcester
Reviewed 4 December 2016 via mobile

I stayed here overnight on Friday ahead of a day in the city. The room was immaculate, spacious and extremely comfortable - surprisingly had Sky too. The let down was the room service experience. I ordered (down at reception after trying 4 times via phone) a steak and a large glass of wine, I was sent a burger with no...

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Helpful?
Thank NJBlount1981
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for leaving such a great score for your stay and I am sorry that we let you down with room service, this has been addressed and we look forward to showing you the improvements for your next stay.

Reviewed 1 December 2016 via mobile

The hotel has been superbly refurbished and is a most attractive place to be! The staff were proficient and friendly and the overall impression was enough to ensure that we return when next visiting our Solihull relations! Parking is chargeable so beware of lurking CCTV.

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Thank Raymond H
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you very much for taking the time to leave such fantastic feedback on what was such a special day, we are delighted that we could make your day so special.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Solihull is 5 miles from the Birmingham NEC and ideally located whether you are on business or taking a break. Birmingham International Airport is 15 minutes away. Situated in the heart of England, we are 1 mile from Jct 5 off the M42 with direct links to the M6, M6 TOLL, M1 and M40. Solihull is a vibrant and welcoming town and is the perfect accompaniment to this exceptional 4 star hotel where you can celebrate your wedding venue with a picturesque view overlooking a beautiful fountain and lake. Our fantastic new facilities include 12 modern and flexible meeting rooms designed for both practicality and comfort, 120 refurbished bedrooms, air-conditioning and wireless internet access throughout the hotel, kids eat free and indoor heated swimming pool. Restaurant and our Lounge bar offer both formal and informal dining options to suit tastes from around the world. To make the most of your stay, visit our leisure club and take advantage of the gymnasium, steam, Jacuzzi and sauna. Nearby attractions include Cadbury World, Touchwood entertainment and shopping complex, Shakespeare's birthplace Stratford upon Avon and Sea Life Birmingham. Just a few of the many places to experience when visiting beautiful Solihull. ... more   less 

Additional Information about Crowne Plaza Solihull

Address: 61 Homer Road, Solihull B91 3QD, England (Formerly Holiday Inn Solihull)
Region: United Kingdom > England > West Midlands > Solihull
Price Range: €79 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Solihull 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Solihull Hotel Solihull
Solihull Holiday Inn
Hotel Style:
#4 Luxury Hotel in Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Solihull staff and other travellers.
2 questions
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Portsmouth, United Kingdom
5 months ago
BIRMINGHAM

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Questions? Get answers from Crowne Plaza Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and heard no noise but I imagine all floors are the same”
 of 5 bubbles Tpb61, 1 Nov 2016 | Read review
“Either 1st floor or go elsewhere.”
 of 5 bubbles 930duncans, 24 Oct 2016 | Read review
“3rd floor... think they are modernizing the hotel and this floor has been done”
 of 5 bubbles P5055VTsimonb, 10 Oct 2016 | Read review
“all rooms i have used are good”
 of 5 bubbles simonw259, 16 Sep 2016 | Read review
“Staff have always helped me when I have asked for a quiet room - rooms at the back are quieter, those at the front get road noise”
 of 5 bubbles AntoniaChitty, 23 Jul 2016 | Read review
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