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Village Hotel Solihull

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Village Hotel Solihull
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1,177 Reviews from our TripAdvisor Community

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There are newer reviews for Village Hotel Solihull
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Showing 1,168: English reviews
Birmingham, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2016

My husband had booked this hotel as a surprise for me so 2 days before when I received a phone call telling me our booking could not be honoured due to "maintenance" issues I had no idea what the person on the other end of the phone was talking about. Luckily I passed the phone to my husband who arranged... More 

Helpful?
Thank Sarah C
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear Sarah C Great to see that you enjoyed your stay at Village Coventry, and once again please accept my apologies that we were unable to accomodate your reservation. I can assure you that this was an isolated incident that we have no intention of repeating. Kind regards Andrew Rathbone Operations Manager More 

Preston, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2016

Hotel very nice although I don't know why they have decided to go with an automated check-in process - what's wrong with speaking to a friendly face on arrival? Rooms very nice and clean. Gym is large but always overcrowded as it is open to the public - get to after 5pm and you'll be waiting to use things! Rest... More 

Review collected in partnership with this hotel

Helpful?
Thank Ric T
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear Ric T Thank you for taking the time to review your stay with us. I am pleased to see that you enjoyed your stay, and thank you for your constructive feedback, which I will be shortly addressing with our team. I hope to be able to welcome you back to the hotel soon. Kind regards Andrew Rathbone Operations Manager More 

Level Contributor
157 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 29 May 2016

So having paid extra for the upper deck I was glad I did. Not beause of all the extras such as the coffee system in the room or the sky movies but for the bedding. The duvet and the sheets were much better and the bed was so much more comfortable. I had a good nights sleep. I found the... More 

Helpful?
Thank tomacat1
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear tomacat1 Many thanks for taking the time to share your feedback with trip advisor following your recent stay, we are delighted that you had a great time and enjoyed everything that the hotel has to offer and had a great nights sleep. We look forward to welcoming you back the next time you are visiting the area. Kind regards... More 

Birmingham, United Kingdom
1 review
Reviewed 26 May 2016

I thought the rich surroundings would match the service, facilities and building. The building was beautiful and even smelled nice but the luke warm shower let me down and started off my morning wrong and then the constant disruption from the cleaner just added to my bad experience. I actually went there to celebrate my birthday! huh....HAPPY BIRTHDAY!!!!

Review collected in partnership with this hotel

Helpful?
Thank X1527NNmarkl
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear X1527NNmarkl Thank you for your review, although it is disappointing to find that we have fallen short of the mark on this occasion. I can assure you that these issues are not indicative of our usual standard here at Village Solihull, and I hope that we will have the opportunity to restore your faith in the near future. In... More 

Luton, United Kingdom
1 review
Reviewed 26 May 2016

.The hotel was so amazing, staffs were so friendly, I and my wife really enjoyed our stay and hopping to be back soon.the hotel was so clean with good facilities. I will recommend this hotel to my friends and family

Review collected in partnership with this hotel

Helpful?
Thank anthonyo590
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear anthonyo590 It’s great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel and for the recommendation! We look forward to welcoming you back again soon. Kind regards Andrew Rathbone Operations Manager More 

Warwickshire, United Kingdom
1 review
Reviewed 25 May 2016

Highly recommend the staff are lovely the resturant is beautiful along with the food and the bedrooms are fab too :) I'm always sad to leave this hotel it's such a great atmosphere and entertainment :)

Review collected in partnership with this hotel

Helpful?
Thank makeala2016
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear makeala2016 Great to see you enjoyed your stay, and thank you for taking the time to leave us a review. We look forward to welcoming you back soon! Kind regards Andrew Rathbone Operations Manager More 

1 review
Reviewed 25 May 2016

My experience with the Village Hotel Club Solihull has been awful since our stay. We were charged 3 times for our room, all different prices and on different days. Our stay was in February, it's now nearly June and it's still ongoing. I've shown them bank statements etc to prove the charges but the issue remains. Completely unhelpful, unsatisfactory and... More 

Helpful?
Thank EU A
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear EU A Thank you for your review, although it is disappointing to find that we have fallen short of the mark on this occasion. I can assure you that these issues are not indicative of our usual standard here at Village Solihull, and I hope that we will have the opportunity to restore your faith in the near future.... More 

Travellers are raving about these Solihull hotels

Cheltenham, United Kingdom
1 review
Reviewed 25 May 2016

Dirty room ,dirty bathroom, leaking shower which woke us up at night. Car park nice and big. Public house grill and pub excellent food and good service. Good location of the hotel. But due to cleanness we will not stay again.

Review collected in partnership with this hotel

Helpful?
Thank E7153IPbenjaminp
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear E7153IPbenjaminp Thank you your review, although we are obviously disappinted to the have fallen short on our usual high standards. I will reveiw your comments with our housekeeping team, and look forward to the opportunity to welcome you back to the hotel. Kind regards Andrew Rathbone Operations Manager More 

London, United Kingdom
Level Contributor
177 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 24 May 2016 via mobile

I remember the Village hotels from 10 years ago as like pubs with rooms; pleased to report the new design and feel of them now warrants a separate brand in its own right. Very modern and clean feel. Facilities here with restaurant, Starbucks, business meeting area and pub were excellent. Very well decorated and high standard throughout. Rooms I thought... More 

Helpful?
Thank Ib1207808903
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear Ib1207808903 Many thanks for taking the time to share your feedback with trip advisor following your recent stay, we are delighted that you had a great time and enjoyed everything that the hotel has to offer and had a great nights sleep. We look forward to welcoming you back the next time you are visiting the area. Kind regards... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 May 2016 via mobile

Hotel definitely has a wow factor. Great Health club and restaurants downstairs. Room at first again wow but then...we didn't have to look closely and there dirt dirt, Bathroom again...shower head etc quite dirty. Not acceptable for that kind hotel. We will not stay there again.

Helpful?
3 Thank Benjamin P
Andrew R, General Manager at Village Hotel Solihull, responded to this review

Dear Benjamin P Thank you your review, although we are obviously disappinted to the have fallen short on our usual high standards. I will reveiw your comments with our housekeeping team, and look forward to the opportunity to welcome you back to the hotel. Kind regards Andrew Rathbone Operations Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Village Hotel Solihull is conveniently located close to the major motorway and rail networks, making it the perfect base to explore the new Birmingham revival in all its glory. The latest hotspot for big shops, big label and big nights out!. It's ideal for quick access to the NEC, LG Arena and Birmingham International Airport. Nearby attractions include chocoholics favourite Cadbury World, the Sealife Centre, Touchwood shopping Centre and Warwick Castle. Village Hotel Solihull has 128 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 

Additional Information about Village Hotel Solihull

Address: Stratford Road | The Green Business Park (Off Dog Kennel Lane), Solihull B90 4JG, England (Formerly De Vere Village Solihull)
Region: United Kingdom > England > West Midlands > Solihull
Price Range: €68 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Village Hotel Solihull 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Village Prem Solihull Hotel Solihull
Hotel Style:
#4 Romantic Hotel in Solihull
#6 Business Hotel in Solihull
#6 Luxury Hotel in Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Village Hotel Solihull staff and other travellers.
2 questions
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Birmingham, United Kingdom
Northampton, United Kingdom

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Questions? Get answers from Village Hotel Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would suggest a room higher up, to avoid hearing the music from the gym, possibly at the front also.”
 of 5 bubbles JRTravelling2016, 26 Oct 2016 | Read review
“Top floor rooms seem to be the best”
 of 5 bubbles g12doc, 3 Oct 2016 | Read review
“All rooms pretty similar”
 of 5 bubbles Richard22b, 20 Sep 2016 | Read review
“The rooms are al modern and offer everything you could possibly need including an iron however you can upgrade should you feel the need.”
 of 5 bubbles Y6914GUjohnd, 17 Sep 2016 | Read review
“Really..... Don't bother”
 of 5 bubbles AndyGuy1963, 15 Sep 2016 | Read review
5 of 5
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