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Mercure Dartford Brands Hatch Hotel & Spa

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Mercure Dartford Brands Hatch Hotel & Spa
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625 Reviews from our TripAdvisor Community

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Showing 612: English reviews
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Crowborough, United Kingdom
Reviewed yesterday NEW

My company booked the hotel and I stayed for one night and we had dinner and breakfast. the rooms were clean and looked that it has recently been refurbished. The hotel could improve the food and breakfast as i was still hungry after my meal and they served toasts with soup rather than bread roils,Breakfast package was less than average...

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Helpful?
Thank Kayvan0
Reviewed yesterday NEWvia mobile

Lovely hotel and staff me and my mum enjoyed our spa day only thing that was a let down was no robes or slippers, pool was lovely and food was good . Julie and jas from the treatment room was amazing we both enjoyed our massages and came out so relaxed xx

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Thank Kelly W
Rainham, United Kingdom
Reviewed 5 days ago NEW

I stayed on a Sunday night in March '17 for a quick getaway and was extremely impressed with what I encountered. I checked in soon after 3pm and found my room very easily on the first floor and then got changed to go to the gym facilities. The internal signs for this could be a little better, as I didn't...

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Helpful?
Thank Wayne L
Management response:

Dear Wayne, We are absolutely amazed with your comment! Thank you for your stay and review! Kind regards, Adrian Adrian Charowski Rooms Division Manager

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Me and my husband stayed this weekend.Wonderful room with a great view of the track.Lovely staff,very welcoming and attentive.Fantastic treatments (back massage and facial). Loved the pool.We really had a great stay.Food pretty good too!

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Helpful?
Thank eileenantoine
Management response:

Thank you so much for such amazing words eileenantoine! This is more than appreciated. Kind regards, Adrian Adrian Charowski Rooms Division Manager

Truro, United Kingdom
Reviewed 1 week ago via mobile

I stayed here for a single night while passing through. The hotel is on the end of the circuit and I believe some rooms have a circuit view. But from most rooms you hear the cars driving by. The hotel has a big feel to it, along the lines of a hotel that specialises in conferences. The food choices were...

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Helpful?
Thank F1dude
Management response:

Dear Guest, Thank you for your time, your visit and such kind words. We are all looking forward to your next visit! Have a great day. Kind regards, Adrian Adrian Charowski Rooms Division Manager

Hastings, United Kingdom
Reviewed 1 week ago

Booked a stay over here as one off for a family/business trip. Found this hotel on the IBIS website. Glad I did. What an excellent hotel. Check in was quick and professionally done. The room was very impressive. Good size and lots of space. Very clean, smart and modern. Loved the racing car dash board logo on the wall. The...

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Helpful?
1Thank Dean F
Management response:

Dear Guest, Thank you for such fantastic words! We are a real fan of you. We are all looking forward to welcoming you here again. Kind regards, Adrian Adrian Charowski Rooms Division Manager

London, United Kingdom
Reviewed 1 week ago

Just stayed for 1 night bed& breakfast. Was very surprised at the standard of the refurb, much inproved. The rooms were modern, clean, and the beds very comfortable. We were at a function, the food was good considering they were catering for 200 people. Although breakfast was busy, the staff quickly replenished more food. Quite good standard.

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Helpful?
Thank Pauline H
Management response:

Thank you for such good words. It is more than appreciated. Have a great day! Kind regards, Adrian Adrian Charowski Rooms Division Manager

Bexley, United Kingdom
Reviewed 2 weeks ago via mobile

Nice hotel on the edge of brands hatch race track. Attended a black tie charity function. Food was good and staff attentive. Quick check in and chec out. Themed motor sports bar for the petrol heads. Breakfast was good and ran until 11am on Sunday. Good value and location for the motor sport enthusiast.

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Thank alan r
Management response:

Thank you for such amazing words! We all hope to be welcoming you here at Brands Hatch again! Kind regards, Adrian Adrian Charowski Rooms Division Manager

Reviewed 2 weeks ago via mobile

We have had our bimonthly meeting here for years. I have been attending for the last 2 years and submitted a review on my last visit which was exceptional, food and service. Food consisted of 6 types of salad, cold meats, salmon and prawns a choice of fish or roast chicken for mains with crushed potatoes and a selection of...

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Helpful?
Thank Tara D
Management response:

Dear Guest, I am very sorry to hear that we did not welcome you at our Training Rooms facilities up to your expectations. Would you be able to contact me directly on my email: ha0i7-om@accor.com that I can personally look after your feedback? This is more than appreciated. Kind regards, Adrian Adrian Charowski Rooms Division Manager

Waddington, United Kingdom
Reviewed 2 weeks ago via mobile

Stopped here for the start of the Thundersport racing season, as weather permitting the track is only a short walk away. The hotel is clean and well precented, the race bar is unique and well worth a visit. Rooms are a fair size with a huge bed, and have everything you would expect from a hotel. The only niggle is...

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Helpful?
Thank Martin L
Management response:

Dear Guest, Thank you so much for your kind words! We are over the moon to hear that you are already planning next stay with us. Kind regards, Adrian Adrian Charowski Rooms Division Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Dartford Brands Hatch Hotel, part of Accor Hotels, is surrounded by beautiful Kent countryside, yet easily accessible from central London, and just minutes from the M25. Located alongside the legendary motor-racing circuit, The Brands Hatch Hotel is the ideal choice if you're attending a motorsport event, and perfectly placed for visiting Kent's superb countryside, castles, major retail parks and other attractions. ... more   less 

Additional Information about Mercure Dartford Brands Hatch Hotel & Spa

Address: Brands Hatch Rd | West Kingsdown, Dartford DA3 8PE, England (Formerly Mercure Dartford Brands Hatch Hotel)
Region: United Kingdom > England > Kent > Dartford
Price Range: €59 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Dartford Brands Hatch Hotel & Spa 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Thistle Brands Hatch Dartford
Brands Hatch Hotel
Thistle Brands Hatch Hotel Dartford
Mercure Dartford Brands Hatch Hotel & Spa Kent
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Dartford Brands Hatch Hotel & Spa staff and other travellers.
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Questions? Get answers from Mercure Dartford Brands Hatch Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a room over looking the track, that suited my husband.”
 of 5 bubbles julieskinner48, 4 Mar 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles brucel712, 26 Nov 2016 | Read review
“There is no lift and quite a few stairs if you have any mobility problems make sure you get a ground floor room”
 of 5 bubbles 202JulieS202, 9 Nov 2016 | Read review
“Book a superior room”
 of 5 bubbles B4576PQsarahl, 7 Nov 2016 | Read review
“Side rooms are better as the car park does get a little bit noisy first thing.”
 of 5 bubbles jonw528, 11 Oct 2016 | Read review
5 of 5