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Hilton Maidstone

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Traveller (203)
Room & Suite (107)
Dining (28)
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Overview
  • Excellent26%
  • Very good35%
  • Average23%
  • Poor10%
  • Terrible6%
Travellers talk about
“two double beds”(19 reviews)
“good size”(70 reviews)
“swimming pool”(61 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Maidstone
Special Offer: Advance Purchase
Offers from Hilton Maidstone
Special Offer: Advance Purchase
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$118.
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Reviews (1,737)
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1,666 results
Traveller rating
443
564
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171
106
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443
564
382
171
106
Show reviews that mention
All reviewstwo double bedsgood sizeswimming poolroom was largechannel tunnelsteam roomweekend breakreception staffone night staybreakfast was excellentevening mealgood nights sleepplenty of parkingfamily roomleisure facilitiesgymmotorway
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1 - 5 of 1,666 reviews
Reviewed 2 days ago via mobile

I had a breakfast business meeting here, and we ordered coffee and bacon baps. The coffee was ok, but not great, however the bacon bap was appalling. I seriously doubt that the plastic bacon had ever seen a living animal, and the soggy bap would...More

Thank Mycroft52
Hotel's Favourite
Reviewed 28 January 2018 via mobile

Me late 40s, sister late 30s and Mum 70 Disabled - weekend fri to sun end January 2018 Got there after call centre made false promises such as -Free upgrade possible - reception say absolutely not Upgrade was not worth it had to pay for...More

Thank Janath
Response from Jessica P, other at Hilton MaidstoneResponded 29 January 2018

Dear Janath Thank you for your review. I am pleased that you had an enjoyable stay with us but would like to apologise that our central reservation team told you the incorrect information. Please be assured that I shall be taking this up with them...More

Reviewed 2 days ago

stayed as we were attending a funeral in Vinters park, excellent stay, use the pool & restaurant.excellent.check out also very quick.lots of familiar faces from the previous experiences I have recognised, especially Dana at the reception.Breakfast staff were very good also but did not catch...More

Thank camp w
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded 2 days ago

Dear Camp W, Thank you for your review. I am pleased to read that you enjoyed your stay and found our facilities excellent and our team members friendly and helpful. I shall ensure that your kind words are shared with Dana and the rest of...More

Reviewed 1 week ago

If you have business around the Maidstone area, this is the place to be. Very location friendly and the staff is second to none. I wish I could remember the woman that worked in the lobby restaurant for restaurant..all of Hilton could benefit by watching...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Robert C
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded 1 week ago

Dear Robert C, Thank you for your review. I am pleased that you had an enjoyable stay with us and our location was convenient for your needs. It is always encouraging to read such positive comments about our team members and I shall ensure that...More

Reviewed 1 week ago

Spent a week here whilst needed to be in Maidstone. As motorway Hiltons go this one is exactly what you'd expect. Clean, efficient and tired. The rooms are functional but hopefully due sometime soon for refurb - they are getting worn in places. Food and...More

Thank Robert M
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded 1 week ago

Dear Robert M, Thank you for your review. I am pleased to read that overall you enjoyed your stay with us and found our service good and our team members helpful and friendly. We are constantly updating our hotel and we are planning to redecorate...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$103 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maidstone
#4 Luxury Hotel in Maidstone
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$103 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maidstone
#4 Luxury Hotel in Maidstone
Room types
Suites, Non-Smoking Rooms
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Traveller (203)
Room & Suite (107)
Dining (28)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ann D
4 October 2017|
Answer
Response from Jessica P | Property representative |
HI Ann We provide bed linen, including the duvet to all our guests regardless of day use or overnight. I hope this helps. Kind regards, Jessica Pollard, PA to Leonardo Gagliano, General Manager
0
Votes
Sambo15
27 July 2017|
AnswerShow all 3 answers
Response from Jessica P | Property representative |
Hi Sambo15 Our rooms don't have fridges in them, but we are able to add one upon request. If you would like one, please contact our hotel directly and we can add this to your booking. Thank you Jessica Pollard, PA to... More
1
Vote
Joanne405
10 November 2016|
AnswerShow all 4 answers
Response from Jessica P | Property representative |
Dear Joanne405, Yes we do have 4 disabled car parking spaces that are right outside the front of the hotel. With regards to the pool, we have steps that go down into the pool that are not the completely vertical ones... More
0
Votes
Room Tips
"ask at the reception"
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"Suites are big by hotel standards - upgrade is worth it if youre spending a few days."
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"0ur room was great 264"
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"Don't take housekeeping and get a £5 voucher"
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