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Hilton Maidstone

Expedia.comUS$108*
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GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$114*
US$108*
US$114*
US$108*
US$114*
US$107*
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Hilton Maidstone
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1,499 Reviews from our TripAdvisor Community

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Showing 1,437: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Our recent stay here was great. The rooms are slightly dated in decor but very spacious and clean. The bed was so comfortable we almost missed breakfast! The gym is basic but has what you need to work out and wasn't too busy during our stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Y3598JBjoannew
Ashford, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Stayed here for a 2 night stay and it was brilliant. The rooms were spotless and the added touch of robes and slippers was lovely. Although we had to ask for more as only 2 were provided for 4 adults staying, but it was quickly rectified by the housekeepers! The beds are huge and comfy, I certainly had a comfortable...

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Helpful?
Thank Amy T
About Hotel's Favourite Review
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Amy T, Thank you for your review and I am pleased that you and your friends had such an enjoyable stay with us and enjoyed our breakfast and found our rooms comfortable and quiet. It is always encouraging to read such positive comments about our team members and I shall ensure that this is shared with them. Thank you...

Pune, India
Reviewed 2 days ago NEW

We were visiting the Kentish villages on a driving holiday, and chose Maidstone as the hub to stay at in this area. The Hilton was conveniently just off the highway (though the GPS insisted it was at the other end of the Bearstead road!). There was plentiful parking, though the front foyer was not conveniently approachable by car. There was...

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Helpful?
Thank LailaFreddy
Margate
Reviewed 5 days ago NEWvia mobile

We were a party of 12. Room service only served sandwiches and curry after 11pm. We had 4 to a room, only 2 robes and 3 towels and 3 sachets of coffee on the hospitality tray. Had to keep calling house keeping as and when the lack of these items were discovered. Breakfast is £18 p.p. and not that great....

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Helpful?
Thank HabourMaster
Jessica P, Personal Assistant to the Hilton Maidstone at Hilton Maidstone, responded to this review

Dear Habourmaster Thank you for your review. I am sorry to read of your recent experience. We sincerely appreciate all feedback as it enables us to improve the service we provide. Please be assured this is not the usual standard and I shall discuss with our housekeeping management team and ensure the procedures are looked into with regards to the...

London, United Kingdom
Reviewed 6 days ago NEW

Young reception staff, little eye to eye contact and left waiting to be checked in while 2 reception staff tend to one customer. No hairdryer in room and pay per view movies not working. The room was big and clean and airy. The pool was great. Room service was okay. Generally the experience was not to the standard of other...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 511assadb
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear 511assadb, Thank you for your review. I was pleased to read that you found our rooms spacious and clean and the pool was great. Our hairdryers can be found in one of the drawers and we have just recently installed new televisions which do not have pay TV. I'm sorry that this was not communicated to you and I...

Whitstable, United Kingdom
Reviewed 1 week ago

Had a great spa weekend break with friends. Staff and level of service was excellent. Room was a bit dated but clean. Not enough toiletries for 3 guests. Bar prices high. Breakfast was excellent with good variety and excellent staff

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Liz T
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Liz T, Thank you for your review. I am pleased that you had an enjoyable weekend stay with us and our team members and service was excellent. I shall ensure that this is shared with them. Please accept my apologies that there were not enough toiletries for you all. I shall speak with our housekeeping team and ensure their...

Manchester, United Kingdom
Reviewed 1 week ago

We stay here for just one night. The room and breakfast were good and the service was 1st class too. There was a small issue with the room in that the door did not fit too well and it let the light from the hall in all night. If you need the room dark to sleep this will be an...

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Helpful?
Thank kevin l
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Kevin L, Thank you for your review and I am pleased that you had an enjoyable stay with us and found our breakfast and service to be first class. I shall speak with our maintenance team regarding the light into the rooms and ensure that this is rectified as soon as possible. With regards to the parking, we do...

Baldock, United Kingdom
Reviewed 1 week ago

After arranging a Cousins Reunion for the past nine years at various places around the United Kingdom my experience at Hilton Maidstone this year was excellent in everyway from booking accommodation to arranging seating together in the restaurant where we all had an excellent meal. I shall be using a Hilton Hotel next year.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank C9327ZYcarolb
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear C9327ZYcarolb Thank you for your review and I am pleased that you and your cousins had an enjoyable stay with us. I shall ensure that this is shared with all our team members and I hope we will be welcoming you all back in the future. Kind regards Jessica Pollard, PA to Leonardo Gagliano, General Manager

Reviewed 1 week ago

Double double room. The room was lovely and spacious. The Rose Sanctuary within the Hilton was brilliant, friendly staff and excellent service. Had my nails and make-up done for a wedding. The room had lots of living space and the hotel was very accommodating and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jody L
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Jody L Thank you for your review. I am pleased that your found our room lovely and spacious and the team members were helpful and accommodating. I am also pleased to read that your experience in our Rose Sanctuary was excellent and I shall ensure that this is shared with the team there. We look forward to welcoming you...

Reviewed 1 week ago via mobile

My daughter took me out for afternoon tea for my birthday... hence why I didn't complain as I didn't want to upset her. The staff were rude and unwelcoming there were 6 children running around between all the tables screaming. The laundry service walked straight through the middle of the tea room with a load of dirty laundry twice!!! The...

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Helpful?
Thank June C
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear June C, Thank you for your review. I am very sorry to read of your experience with us for Afternoon Tea. Please be assured that this is not our usual standard and I shall be ensuring that corrective measures are taken immediately to improve and all team members are spoken to and retrained. As part of our Health and...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Hilton Maidstone hotel is within easy reach of the town centre and the M20 motorway. The hotel has a health club with indoor pool, treatment room and a sauna. Enjoy Seasons Restaurant and The Court Bar, or do business in the 8 meeting rooms. Nearby Kent attractions include Chatham Historic Dockyard, Historic Rochester, Leeds Castle and Kent Life.We have also been awarded Silver for Green Tourism. ... more   less 

Additional Information about Hilton Maidstone

Address: Bearsted Road | Weavering, Maidstone ME14 5AA, England
Region: United Kingdom > England > Kent > Maidstone
Price Range: €86 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Maidstone 4*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Orbitz, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Hilton Maidstone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Maidstone Hotel Maidstone
Hilton International Maidstone
Maidstone Hilton International
Hilton Maidstone Kent
Hotel Style:
#1 Green Hotel in Maidstone
#3 Luxury Hotel in Maidstone
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Maidstone staff and other travellers.
11 questions
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Questions? Get answers from Hilton Maidstone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Twin bed rooms seem large, maybe ask for a room not facing the highway outside if you're a light sleeper.”
LailaFreddy, 27 May 2017 | Read review
“Stay in rooms away from the main road side, overlooking the courtyard”
IvorThom, 11 May 2017 | Read review
“Ground floor level with views into the garden at the back I would say would be the quietest.”
amyt708, 9 May 2017 | Read review
“Need a car in my opinion”
  • Twin double view
  • No door lock
  • Twin double deluxe room
  • Bathroom
wayned227, 24 Apr 2017 | Read review
“Ask for a room facing away from the road when you book.”
SouthEastFamilyFour, 17 Apr 2017 | Read review
5 of 5
Expedia.com
US$108* /night
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Hotwire.comUS$108
Booking.comUS$107
ElvolineUS$114
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*Disclaimer
Prices are for 1 room, 2 adults
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