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Hilton Maidstone

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Traveller (214)
Room & Suite (84)
Dining (33)
Overview
  • Excellent25%
  • Very good37%
  • Average23%
  • Poor9%
  • Terrible6%
Travellers talk about
“two double beds”(19 reviews)
“good size”(70 reviews)
“swimming pool”(61 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Maidstone
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Maidstone
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,776)
Filter reviews
1,700 results
Traveller rating
448
575
396
174
107
Traveller type
Time of year
LanguageEnglish
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448
575
396
174
107
Show reviews that mention
All reviewstwo double bedsgood sizeswimming poolroom was largesteam roomchannel tunnelweekend breakone night staybreakfast was excellentevening mealplenty of parkinggood nights sleepfamily roomleisure facilitiesgymmotorwaysofa
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1 - 5 of 1,700 reviews
Reviewed 4 days ago

We recently stayed here for two nights using our Tesco clubcard points. I was pleasantly surprised when we drew up outside the hotel at how smart it was and this continued inside. The reception and restaurant staff were pleasant, helpful and professional. The room was...More

Thank ChristabelSouthWales
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded 3 days ago

Dear ChristabelSouthWales, Thank you for your review. I am pleased that you had an enjoyable stay with us and found our bedrooms clean and comfortable, food very good and our team members helpful and professional. I shall ensure that this is shared with them. Thank...More

Hotel's Favourite
Reviewed 3 June 2018

We booked here for a two night stay to celebrate our 49th wedding anniversary, our best friend also came with as she needed a break. We were booked in very quickly we were in room 124 on the ground floor and our friend was on...More

Thank Jacandhow
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded 4 June 2018

Dear Jacandhow, Thank you for your review. I am pleased to read that you had an enjoyable stay for your anniversary and found our rooms nice and large and that the breakfast was good. I am also pleased that you found our team members friendly...More

Reviewed 6 days ago

I arrived too early to be able to check into my room, but the staff were very helpful, friendly and professional, taking care of my personal belongings to enable me to use the fitness and ool facilities until I was able to gain access to...More

Review collected in partnership with Hilton Hotels & Resorts
Thank jackiep662016
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded 6 days ago

Dear Jackiep662016, Thank you for your review. I am pleased that you enjoyed your stay with us and found our team members helpful, friendly and professional and that you were able to use our health club facilities until your room was ready. It is always...More

Reviewed 1 week ago via mobile

I first stayed at this hotel 30 years ago when it was a Stakis hotel. A very large well appointed hotel but NO AIR CONDITIONING. A fan is provided. A huge comfortable bed which was ruined by a badly creaking bed. Previous occupants had smoked...More

Thank TripMember061620171
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded 6 days ago

Dear TripMember061620171 Thank you for your review. I am pleased that overall you enjoyed your stay with us and found our team members friendly and helpful but I would like to apologise for the shortfalls you experienced. I will share your feedback regarding the bed...More

Reviewed 1 week ago

The room was basic no air conditioning. I was at the front of the hotel so found I had to have the window shut as traffic noise was annoying. The food choices where very limited very carb heavy so not very healthy. The chopped salad...More

Thank Tracy D
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded 6 days ago

Dear Tracy D, Thank you for your review. I am sorry to read that we did not meet your expectations during your stay. We have a brand new menu and I am sorry to read that you did not find anything healthy. Our menus are...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$92 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maidstone
#4 Luxury Hotel in Maidstone
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$92 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maidstone
#4 Luxury Hotel in Maidstone
Room types
Suites, Non-Smoking Rooms
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Traveller (214)
Room & Suite (84)
Dining (33)
Pool & Beach (3)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Ann D
4 October 2017|
Answer
Response from Jessica P | Property representative |
HI Ann We provide bed linen, including the duvet to all our guests regardless of day use or overnight. I hope this helps. Kind regards, Jessica Pollard, PA to Leonardo Gagliano, General Manager
-1
Votes
Sambo15
27 July 2017|
AnswerShow all 3 answers
Response from Jessica P | Property representative |
Hi Sambo15 Our rooms don't have fridges in them, but we are able to add one upon request. If you would like one, please contact our hotel directly and we can add this to your booking. Thank you Jessica Pollard, PA to... More
1
Vote
Joanne405
10 November 2016|
AnswerShow all 4 answers
Response from Jessica P | Property representative |
Dear Joanne405, Yes we do have 4 disabled car parking spaces that are right outside the front of the hotel. With regards to the pool, we have steps that go down into the pool that are not the completely vertical ones... More
0
Votes
Room Tips
"Ask for a room that’s not facing the main road"
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"Away from the pool area"
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"Ask for a room not roadside as it is quite noisy and a busy road most of the night"
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"If noise bothers you ask for a room facing the inner garden"
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