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Hilton Milton Keynes

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Hilton Milton Keynes
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1,390 Reviews from our TripAdvisor Community

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Showing 1,362: English reviews
Reviewed 22 June 2016 via mobile

From checking in for one night, to having drinks in the bar , to ordering snacks, to having breakfast & checking out A+ Customer Service !!! Reception staff & all staff so professional and courteous Beautifully clean and stylish hotel. Bedrooms good size with fabulous comfortable beds & great black out drapes Great Hilton Hotel & fabulous staff !!

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Helpful?
Thank Trish J
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Trish J Thank you so much for your great review. I was delighted to hear that you had a fantastic stay, and everything matched your expectations and satisfaction. In the meantime, we look forward to welcoming you back at some time in the future. Kind regards Ahmet Donmez General Manager

Glasgow, United Kingdom
Reviewed 20 June 2016

Most business travellers need decent, reliable WIFI, it's now regarded as essential. This hotel doesn't provide that, which leads to a lot of wasted time, falling off then reregistering for their network. More generally, this is not kind of hotel you expect from Hilton, as regards state of rooms, restaurant quality and, most importantly, customer service. It is 'currently' being...

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Helpful?
Thank Susanstewart2014
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Susanstewart2014 Thank you for your review. I was concerned to hear that you encountered problems connecting to the WiFi during your stay. I will ensure that our service providers are aware of this for future stays. In the meantime, please do not hesitate to speak to a Duty Manager during your regular stays, should you require any immediate assistance....

Fareham, United Kingdom
Reviewed 20 June 2016

I only want to critique the parts that were sub standard. The last three sentences will cover this. On the plus side, the staff were professional, food service was good, food quality was better than good. The gym was average - could do with some repair. Rooms need aircon, soundproofing and better water pressure for showers. I was allocated room...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Brent S
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Brent S Thank you for your review. I am pleased that you enjoyed the food and found our staff professional. As with many UK hotels, we do not have air conditioning in the hotel bedrooms, and I am sorry if the fan provided was insufficient for your comfort, during a particularly warm spell. You may be interested to hear...

hants
Reviewed 19 June 2016

Having seen this hotel reviewed this week I was pretty apprehensive...however it was really good! Yes the décor is dated and the rooms are pretty warm but apart from that have no criticism. All the Staff from checkin were delightful. Special mention to the restaurant Manager last night for making sure Gluten free options were clear and prepared to change...

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Helpful?
Thank happyhants
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear happyhants Thank for your great review. I was delighted to hear that you found your stay to your complete satisfaction and enjoyed our food, accommodation and facilities. Unfortunately our pool and sauna closed at the end of June, which will be replaced by a brand new 24 hour gym facility. Currently our 24 hour gym is still available for...

Pasadena, CA
Reviewed 19 June 2016

I thoroughly enjoyed my stay at the Hilton in Milton-Keynes. First, the hotel is within easy walking distance of the Open University where I had a 3-day meeting. Second, the large bed was extremely comfortable, certainly the best of the five hotels I stayed in on my trip. Third, they served an excellent breakfast with a wide variety of choices....

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Helpful?
Thank Paul9876
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Paul 9876 Thank you for your great review. I was delighted to hear that you enjoyed your stay whilst attending a meeting at the nearby Open University. It was pleasing to hear that you found your room and bed comfortable and enjoyed your breakfast. I have passed your comments regarding the pizza to my Head Chef for his review,...

Rayleigh, United Kingdom
Reviewed 18 June 2016

The hotel staff are very nice and helpful but the hotel is quite shabby and needs a good clean. Our bathroom was dirty upon arrival, but soon rectified and we were offered another room. Staff were very apologetic and offered wine at our evening meal which was nice... but the food wasn't :-( I had the buffet, which, looked and...

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Helpful?
Thank dropletsclaire
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear dropletsclaire Thank you for taking the time to review our hotel. I am pleased that you found all staff helpful and friendly. We do have an on-going improvement programme at the hotel, where many rooms and bathrooms have already been updated, with more to follow in the coming year. I was disappointed that you did not enjoy the food....

London, United Kingdom
Reviewed 18 June 2016

Rooms looking tired and in need of renovation, not up to Hilton standards. Room was also dusty and the bed very hard. But good service and a pretty good breakfast. Overall, not really worth the high price paid.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Q7917TEchrisa
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Q7917TEchrisa Thank you for your review. I am pleased to hear that you found our service and breakfast to your satisfaction. However I was concerned to hear that you encountered some housekeeping issues during your stay. Please be assured that this has been brought to the attention of my Head Housekeeper for action, in order that this does not...

Reading, United Kingdom
Reviewed 18 June 2016

I expected something that would be above average from a Hilton, the service was ok, friendly (although the Hilton Honours experience didn't seem any different to a normal guest other than a complimentary drink at the bar) good amenities but I personally didn't have a good stay because the room didn't have air con. Even on a relatively cool day,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank James A
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear James A Thank you for your review. I was pleased to hear that our service met your expectations, and thank you for your kind comments with regard to the welcome you received from the team. Unfortunately, as with many other UK hotels, we do not have air conditioning in the hotel bedrooms, and I can only apologise that the...

LONDON,UK
Reviewed 16 June 2016

I found the Reception staff unfriendly . I arrived at 330 to be told my room was not ready and to wait in the bar area, I mentioned that I was a gold card holder, she did apologise and explained they are short staffed, I waited 30 minutes to be given a key to my room, as a gold card...

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Helpful?
Thank CLADE
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear CLADE Thank you for your review. I was concerned to hear that your room was not ready on arrival, and apologise for the inconvenience this caused. We do make every attempt to ensure that rooms are ready for our 3pm check-in and my Front Office Manager joins me in apologising that your selected room took longer to prepare. She...

Walsall, England, United Kingdom
Reviewed 15 June 2016

Nothing special for the business traveller - fairly perfunctory treatment n arrival - perhaps too big and busy to pay attention to a single traveller on a short business stop-over. Nothing wrong with the place - clean and well-equipped in the usual Hilton manner.

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Helpful?
Thank Steve S
AhmetDonmez, General Manager at Hilton Milton Keynes, responded to this review

Dear Spencer2013 Thank you for your review. I was pleased to hear that you found our hotel clean and well equipped and to the Hilton standards. I was concerned to hear that you did not receive our usual warm welcome on arrival. I have asked my Front Office Manager to carry out re-training with some of the newer team members,...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Milton Keynes

Address: Timbold Drive, Milton Keynes MK7 6HL, England
Region: United Kingdom > England > Buckinghamshire > Milton Keynes
Price Range: €55 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Milton Keynes 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Milton Keynes Hotel Milton Keynes
Hilton International Milton Keynes
Milton Keynes Hilton
Hilton Milton Keynes United Kingdom
Hotel Style:
#5 Luxury Hotel in Milton Keynes
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Milton Keynes staff and other travellers.
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Questions? Get answers from Hilton Milton Keynes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't know if there are any. Certainly not 104”
 of 5 bubbles 488willied, 18 Mar 2017 | Read review
“If you become an 'Hons' (loyalty) customer you get free wi-fi and I understand that you can get discounts on future stays.”
 of 5 bubbles mt149, 13 Mar 2017 | Read review
“Top floor room.”
 of 5 bubbles Nesto69, 11 Mar 2017 | Read review
“We had a room on the GF rear - very quiet even with the window open.”
 of 5 bubbles TheTrain546, 7 Mar 2017 | Read review
“Special requests may not filter thro to the hotel itself - call to check”
 of 5 bubbles DavidofEpsom, 8 Feb 2017 | Read review
5 of 5