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YOTEL London Gatwick Airport

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YOTEL London Gatwick Airport
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1,500 Reviews from our TripAdvisor Community

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Showing 1,440: English reviews
scotland
Reviewed 2 days ago NEW

We have used Yotel at Gatwick Airport on several occasions and we have been impressed every time. For the uninitiated the concept is thus: Japanese style compact cabins you can rent by the hour (erm no, not that type of hotel!) for a minimum of four hours, either to refresh during a stopover or for as long as is required....

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Thank irishdeelish
Jersey, United Kingdom
Reviewed 5 days ago NEW

Yotel is the perfect place to stop overnight at Gatwick, the room has been really well designed to have everything you need fitted into a small space, with clever storage areas. The bathroom is of a good size considering the room too. The staff were really friendly, I think the guy at Reception we dealt with in the evening was...

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Thank Tatiana147
Reviewed 1 week ago via mobile

Yotel, does exactly what it promises, classed as a budget hotel, providing convenient, clean, reasonably priced accommodation. It has everything a hotel has.. only compact.. but customer service is first class! I would most definitely stay here again!

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1Thank KG2018
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear KG2018 Thank you for your positive feedback. Not only we are delighted to read your accurate comments about Yotel Gatwick but also that you would most definitely stay with us again. We look forward to your next stay and thank you for choosing us! Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse, South Terminal London Gatwick Airport,...

Denia
Reviewed 1 week ago

Before booking I read a lot of lukewarm reviews but with the prospect of a 6am flight decided to go for it. Anyone who books Yotel needs to understand the space is very very small, and cannot be compared to a standard hotel room. If you have luggage, the best thing is to put it in the shower, then when...

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Helpful?
Thank LocalGirlDenia
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear LocalGirlDenia Thank you for taking the time to write and post your review. We are really pleased to hear your recent stay was a positive experience and you found our cabins clean, our beds comfortable and our staff nice and helpful. Thank you for choosing Yotel Gatwick and we hope to have the opportunity to welcome you again in...

Drumnadrochit, United Kingdom
Reviewed 1 week ago

I stayed after flying into heathrow from India and leaving the next day from gatwick airport. I took the national express bus from heathrow and got to gatwick hassle free and was minutes walk away from my yotel room. I stay at a lot of hotels and I have to say this is one of my favourite concepts if you...

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Helpful?
Thank 627Margaret19
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear 627Margaret19 Thank you for your positive review. Great to hear your recent stay was great and you found our beds very comfortable as well as our concept one of your favourite ones. We hope to have the pleasure to host your stay once again in future and thank you for choosing Yotel Gatwick! Kind regards GUILLERMO GOMEZ General Manager...

Olonne-sur-Mer, France
Reviewed 1 week ago via mobile

Stayed here the night before a meeting in the London area. The hotel is conveniently located in the landside area of the South terminal, this means passengers arriving in North terminal need to take the free shuttle. Check in was hassle free, I was given my key and offered a free hot drink. My cabin was located quite close to...

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Helpful?
Thank Daniel L
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Daniel L Thank you for your detailed and positive feedback. We are glad you found your recent stay a good experience as well as our location convenient. Thank you for choosing Yotel Gatwick and we look forward to welcoming you again in the near future! Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse, South Terminal London Gatwick...

Reviewed 2 weeks ago via mobile

Yotel was the cheapest option when arriving back in gatwick. It's a great concept and fine for a quick nap during the day (you can hire in slots) - I would not recommend for a full nights sleep. The bed for a double was tiny more like a single and was incredibly uncomfortable Also the tv is awful to use...

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Thank Kayleigh D
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Kayleigh D Thank you for taking the time to write and post your feedback. We are pleased to hear you found our concept great but sorry that you found our bed uncomfortable and the TV did not work properly. Please feel free to contact me directly if there is anything you would like to discuss in more detail in...

Windsor and Maidenhead, United Kingdom
Reviewed 2 weeks ago

I stayed at this hotel prior to a 6am Easyjet flight. Amazing location right in the center of the airport and very friendly staff upon arrival. The room was very small without any window but I was expecting it and it is perfect for a few hours sleep. Only slight disappointment was the overall condition of the room, the leather...

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Helpful?
Thank Sarah S
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Sarah S Thank you for your positive feedback. We are really pleased to hear you found our location amazing and our staff friendly and your stay overall was to your liking. Thank you for choosing to stay at Yotel Gatwick and we hope to welcome you again in a near future! Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick...

Jersey CI
Reviewed 2 weeks ago via mobile

We spent 4 hrs in here, as a welcome refresh stop following an overnight flight from Orlando and before our flight back to Jersey. The two guys on reception were warm and welcoming, and offered a welcome hot drink. The room itself is snug as expected but caters for our requirements,

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Helpful?
Thank carrie s
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear carrie s Thank you for your review. We are glad your recent stay was to your satisfaction and our cabins catered for your requirements. Thank you for choosing Yotel Gatwick and we look forward to welcoming you once again in the future! Kind regards GUILLERMO GOMEZ General Manager YOTEL Gatwick Arrivals Concourse, South Terminal London Gatwick Airport, West Sussex...

Reviewed 2 weeks ago

This was the first time I've stayed here for several years but owing to BA's recent migration to the south terminal I found myself in need of a bed for the night. The Yotel does what it promises, a good nights sleep in a convenient location. Yes its quirky and not to everyones taste and my wife did find the...

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Helpful?
Thank Ryan D
YotelHQ, General Manager at YOTEL London Gatwick Airport, responded to this review

Dear Ryan D Thank you for your positive feedback. We very much welcome your comments in regards to your most recent stay, good news to hear you managed to have a good night's sleep and found us conveniently located in the airport's terminal. Thank you for choosing Yotel Gatwick and we hope to have the pleasure to welcome you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
YOTELAIR is located inside Gatwick international arrivals South Terminal, moments away from check-in and the North Terminal. We offer personal space to sleep, work or refresh with free Wi-Fi and internet access. Cabins are available as Premium, with a double bed or Standard, with a large single. Rates start at 32 GBP for 4 hours and you can book online or on-site at the hotel. Enjoy! ... more   less 

Additional Information about YOTEL London Gatwick Airport

Address: London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: €67 - €92 (Based on Average Rates for a Standard Room)
Number of rooms: 46
Reservation Options:
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Also Known As:
Yotel London Gatwick Airport Hotel Crawley
Yotel London Gatwick Airport Crawley
Hotel Style:
#4 Romantic Hotel in Crawley
#6 Business Hotel in Crawley
#7 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from YOTEL London Gatwick Airport staff and other travellers.
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Questions? Get answers from YOTEL London Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some Standard cabins have an elevated bed which I really liked but may not suit someone less agile.”
 of 5 bubbles SJSmithbc, 17 Jan 2017 | Read review
“I personally prefer odd numbered rooms (raised ones) as it's like a bunk bed! :)”
 of 5 bubbles kellylauragb, 8 Jan 2017 | Read review
“Some of the beds are high so if you are short or not get mobile ask for a low bed”
 of 5 bubbles Havcab, 20 Oct 2016 | Read review
“If short, go for a low bed.”
 of 5 bubbles Eccentric2525, 18 Oct 2016 | Read review
“You may want to check if you have to go up steps to the bed. Make sure you have bottled water.”
  • Bottom right corner of mirror ..logo saying not to drink the water.
 of 5 bubbles pollyanna-aoh, 4 Oct 2016 | Read review
5 of 5