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Premier Inn Gatwick Crawley Town West Hotel

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Traveller (31)
Room & Suite (11)
Dining (1)
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Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (877)
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486
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69
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21
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All reviewspetrol station next doorstayed heredual carriagewayroad noiseno air conmain roadthyme restaurantgood nights sleeprestaurant staffbar and restaurantmeal dealcooked breakfastgreat roomwould stay againpleasant stayexcellent hotelfollowing morning
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1 - 5 of 864 reviews
Reviewed 5 days ago

Upon arrival I did ask for certain things for my disabled mother which we did not get. ok it was sorted but after much complaining. rooms ok basic. stains on my duvet cover so not happy and paint peeling from walls. but by far the...More

Thank Paul J
Response from WhitbreadHotels, Guest Relations at Premier Inn Gatwick Crawley Town West HotelResponded today

Hello Paul, I'm very disappointed to hear of the experience you had. I can imagine how much frustration this caused and this certainly isn't what we'd expect for our guests nor is it our usual standard. Rest assured, all comments have been passed back to...More

Reviewed 5 days ago

This is a well located hotel perfect for those early morning flights from Gatwick. Rooms were clean and staff were helpful. Free parking. The only downside, and it is a big one, is that the hotel is hot - very hot. With no air conditioning...More

Thank evilempire13
Reviewed 6 days ago

A useful location with easy parking in front of hotel. Room was clean, spacious and comfortable and the reception service was excellent and exceptionally helpful when I needed to stay an extra night and they booked me into the same room with no hassle. The...More

Thank Charlie P
Reviewed 1 week ago

The usual Premier Inn experience, let down by shortages in the kitchen and lack of choice of vegetarian meals. The location of the hotel meant you had choice between hot and quiet with the window closed or cooler but noisy with the window open.Someone didn’t...More

Review collected in partnership with premierinn.com
Thank nigelp990
Reviewed 2 weeks ago

Very hot in room - fan not big enough to cover all of us. On a busy road so too noisy to have window open and sleep. Room was very clean and beds were comfortable enough, but very yellow grout between tiles in shower as...More

Thank aprileherbert
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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$65 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Crawley
#3 Family Hotel in Crawley
#8 Romantic Hotel in Crawley
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$65 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Crawley
#3 Family Hotel in Crawley
#8 Romantic Hotel in Crawley
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (31)
Room & Suite (11)
Dining (1)
Questions & Answers
Ask a question
kezjen
18 April 2018|
Answer
Response from kazza22 | Reviewed this property |
Yes they are really accommodating and if the room is available they will let you have it, depending how earlyas there may be a charge
1
Vote
Carla M
2 September 2017|
Answer
Response from lynnebrown1961 | Reviewed this property |
Sorry, I really don't know. We were only two adults.
0
Votes
Room Tips
"Ask for a room at the back, so less noise from road"
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"Take your own instant porridge pots with spoons and use the kettle in the room. Much cheaper than breakfast!"
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"Book another hotel"
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"if its cold outside pick another hotel of ask for an extra blanket"
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