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Hilton London Gatwick Airport

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#19 of 28 Hotels in Crawley
GreenLeadersSilver level
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Hilton London Gatwick Airport
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6,685 Reviews from our TripAdvisor Community

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Showing 6,456: English reviews
Northampton, United Kingdom
Reviewed yesterday NEW

We stayed here after a 24 hour flight delay, the room was nice, the bed was large and comfortable, bar prices were reasonably good considering that it's an airport hotel, the bad point would be the shower, it wasn't very good at all, trickled out. I must say though the breakfast was superb, lots of choices, piping hot, all you...

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Helpful?
Thank shaun w
Reviewed yesterday NEW

Staying over before an early morning flight, we found this hotel really convenient. Only slightly more expensive than the last hotel we stayed in but with a much larger and more comfortable room and good service. We ate in the bar and enjoyed some decent food at a reasonable price.

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Thank Clive B
Reviewed 2 days ago NEWvia mobile

Easy access to the South Terminal, with 3 minute walk. Quiet hotel considering the size and location. Booked as part of parking package with Purple parking offering good value. Rooms a are comfortable and clean.

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Thank barryjukes
London
Reviewed 2 days ago NEW

Don't stress about getting to the airport on time, stay the night before and make life easy. Enjoy a nice meal in a lovely restaurant that serves good food, even if it is a little over priced - treat yourself, its the start of your holiday.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 63hazelb
Grantville, Georgia
Reviewed 2 days ago NEWvia mobile

For an airport hotel and such a big property they really need a bigger gym and need to upgrade the equipment. They have no steambath or sauna either nor an indoor pool. That's very disappointing. Other than that most of the staff were friendly and helpful. Problem with the chambermaids as most do not speak English. The wait staff at...

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Helpful?
Thank Chuck B
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation: I was pleased to see the scores and thank you so very much. Your feedback however has been passed to the relevant managers for review and action and we are grateful to you. I do hope we will have the pleasure of welcoming you back with us? Sincerely, Kindest regards, Remco...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

I have stayed in airport Hiltons before and thought they were impersonal and unwelcoming. This hotel is pretty awesome. The staff treat you like royalty and the managers (Zsofia especially) are very responsive to your enquiries and needs. There is a good restaurant that has a buffet at night. Staff are lovely and it's certainly a great place to stay...

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Helpful?
1Thank Andrew D
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation: I was absolutely delighted to see the great scores and read your comments and feedback and thank you so very much. I am well aware that our customers have several choices here at Gatwick and again I am grateful that you chose our hotel. . Very best regards, Remco Norden, General...

Reviewed 4 days ago NEWvia mobile

Stayed for a night on a business conference with 35 others. Swift check in, rooms were clean & beds were very comfy. It is a busy hotel due to location however it is big enough, with a variety of restaurants & bars that you barley notice the number of guests. The best thing in my opinion was the food. We...

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Helpful?
1Thank Bennyboy1985
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation and for taking the time to post. I was pleased to see the scores given and read the great comments and feedback and thank you so very much. We hope to welcome you back in the near future. Best regards..Remco Norden, General Manager

Manchester, United Kingdom
Reviewed 5 days ago NEW

We got a park and stay package, £150 or so for 8 nights parking, and 2 people for one night, given the proximity for the Airport and convenience, this was reasonable value. As with all Hiltons, the staff were excellent. In the case of this hotel, it needs a bit of an update, repaint and refresh. Only the value of...

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Helpful?
Thank RondoNarko
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation and for taking the time to post. I was pleased to see the scores given and read your other very positive comments and thank you so very much. We hope to welcome you back in the near future. Best regards..Remco Norden, General Manager

Reviewed 5 days ago NEWvia mobile

Not bad for the price access to airport is easy got few restaurants but thanks to fly attendants and business travelers usually ending up with lots of meetings etc so therefore couldnt enjoy the sports bar but hey no worries went to wetherspoons damn was good!!!

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Thank Metehan N
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation: I was absolutely delighted to see the great scores and thank you so very much. Very best regards, Remco Norden, General Manager

North Yorkshire, United Kingdom
Reviewed 6 days ago NEWvia mobile

I was , prior to this visit , a Hilton virgin , so it was a welcomed opportunity to see what all the Hilton hype is about 🤔 Those of you who follow my reviews , thankyou by the way , will be already in the know that this was the warm up to My first solo America trip where...

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Helpful?
Thank agentgourmet
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation: I was absolutely delighted to see the great scores and read your review and thank you so very much. I am well aware that our customers have several choices here at Gatwick and again I am grateful that you chose our hotel. . Very best regards, Remco Norden, General Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton London Gatwick Airport

Address: South Terminal Gatwick Airport, Crawley RH6 0LL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: €89 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Gatwick Airport 4*
Number of rooms: 821
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Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hotel Style:
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Gatwick Airport staff and other travellers.
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Questions? Get answers from Hilton London Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you ore book you can choose which room you have.”
 of 5 bubbles Tomspetjackal, 17 Jan 2017 | Read review
“External facing room. Internal facing rooms in quadrangle so other guests can see into your room”
 of 5 bubbles 47JAKMAK, 13 Jan 2017 | Read review
“No idea...satnav will tell you..”
 of 5 bubbles gaye_mayger, 13 Jan 2017 | Read review
“Choose an end of corridor room”
 of 5 bubbles ynysva, 8 Jan 2017 | Read review
“Request to stay in the newer section the rooms are lovely.”
 of 5 bubbles paullap, 6 Jan 2017 | Read review
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