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Hilton London Gatwick Airport

HiltonUS$106*
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#19 of 28 Hotels in Crawley
GreenLeadersSilver level
09/04/2017 10/04/2017
1 room 2 adults 0 children
US$118*
US$106*
US$118*
US$106*
US$118*
US$105*
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Hilton London Gatwick Airport
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6,869 Reviews from our TripAdvisor Community

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Showing 6,630: English reviews
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Paphos, Cyprus
Reviewed yesterday NEW

Stayed the night either end of our holiday the delux room was clean and comfortable and close to reception, complimentary wifi worked good, Had a nice meal in Amy's restaurant bit on the expensive side but good quality meal.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Funkysian
Davenport, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

Although I try to travel through London's Heathrow Airport and avoid Gatwick Airport; there is always one consolation waiting when I must use Gatwick: the Hilton London Gatwick Airport. It's generally available at a good price and its location is just great for departures and arrivals at Gatwick's South Terminal. Having tried the North Terminal's Sofitel a few times (nice);...

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Helpful?
4Thank frankinthesun
About Hotel's Favourite Review
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for yet again choosing this hotel for your accommodation: I am well aware that customers have a choice of hotels at Gatwick and I am so very grateful for your continued support and confidence. It really is much appreciated. Very best regards, Remco Norden, General Manager

Reviewed yesterday NEWvia mobile

We stayed here before a very early flight the next morning. The hotel is very conveniently located in the South Terminal at Gatwick. It has a buffet restaurant and a bar with a friendly menu downstairs. The rooms are a bit dated (you can mostly tell by the doors and the bathroom), but it's perfectly acceptable for one night. If...

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Helpful?
1Thank 174cristinab
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you so much for choosing this hotel for your accommodation recently. I was so very pleased and grateful to see the scores that you gave and to read your very positive feedback. Thank you so very much and I do hope to have the pleasure of welcoming you back here in the near future. Kindest regards, Remco Norden, General...

Cheltenham, United Kingdom
Reviewed 2 days ago NEWvia mobile

The service from all of the staff in the lounge is excellent, and hhonors members are afforded good benefits. The euro car park next door is excellent if you're away 4+ days. Book direct rather than through the hotel. The last time I checked in I was told it was my 125th stay. I look forward to my 126th stay...

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Helpful?
Thank 960ra
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you so much for choosing this hotel for your accommodation recently. I was absolutely delighted and grateful to see the terrific scores that you gave and to read you very positive feedback. Thank you so very much and I do hope to have the pleasure of welcoming you back here in the near future. Kindest regards, Remco Norden, General...

Reviewed 2 days ago NEW

A one night stay prior to a transatlantic flight from the South Terminal. Quite pleasant reception and facilities. Good dinner of stone bass in Amy's restaurant, but expensive - nearly £100 including a bottle of wine. Hard bed even though we had requested a soft mattress topper. Internal sound-proofing not great. Long walk to the terminal. We stayed at the...

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Helpful?
1Thank John G
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you so much for choosing this hotel for your accommodation recently. I was sorry to read that we did not reach your expectations and please accept my apologies. Yours sincerely, Remco Norden, General Manager

Reviewed 2 days ago NEWvia mobile

Discusting smell!.... At 3 in the morning I figured out it was emminating from the EMPTY garbage can in the washroom.... GROSS!!! The bed sqeaked big time!.... Causing a restless sleep for both of us.... ... The electrical outlet didn't work.... When we called they did fix the issue promptly ... The bathroom looks like they started a bit of...

Review collected in partnership with ASUS 6 Stub App Smartphone
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Helpful?
1Thank tearsofpearls111
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation recently. I was very sorry to learn that we did not reach expectations and please accept my apologies. We can and do do better and I hope we might have the opportunity to do so for you here in the future. Yours sicnerely, Remco Norden, General Manager

Bristol, United Kingdom
Reviewed 3 days ago NEW

Stayed for one night before flight and this time upgraded to executive room. Well worth it as the executive lounge is well appointed with excellent, helpful staff. Good size room with well stocked bathroom.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jim H
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you so much for choosing this hotel for your accommodation recently. I was absolutely delighted and grateful to see the terrific scores that you gave and to read your very positive feedback. Thank you so very much and I do hope to have the pleasure of welcoming you back here in the near future. Kindest regards, Remco Norden, General...

Zurich, Switzerland
Reviewed 3 days ago NEW

For flights out of Gatwick's South Terminal this is a very convenient hotel with a covered and signposted walkway of about 200m to the reception on the hotel's 1st floor. Its Garden restaurant (also for breakfast) is on the ground floor next to the car parking lot. Staff at reception was very friendly and told us about the Executive Lounge...

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Helpful?
Thank saronic
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you so much for choosing this hotel for your accommodation recently. I was absolutely delighted and grateful to see the terrific scores that you gave and to read your very positive feedback. Thank you so very much and I do hope to have the pleasure of welcoming you back here in the near future. Kindest regards, Remco Norden, General...

Valencia, Spain
Reviewed 3 days ago NEWvia mobile

I stayed at this hotel twice in March both times for one night, the first time I was upgraded to a deluxe / executive room in the new wing, the walk was a little long but the room was beautiful and new and very comfortable, also it was very quiet which was well appreciated, the second time I stayed in...

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Helpful?
Thank Bahamain
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation recently. I was very pleased to see the good scores given and thank you so much. Best regards, Remco Norden, General Manager

St Andrews, United Kingdom
Reviewed 4 days ago NEW

The hotel is very close to the South Terminal at Gatwick airport, only a few minutes walk from the terminal building. I was given an upgraded room which was very nice indeed, well furnished, modern as well as large. Check-in and check-out procedures were very quick.

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Helpful?
1Thank Braveliver
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel your accommodation: I was extremely pleased and very grateful to see the score given and thank you so very much. We hope to welcome you back with us in the near future. Kindest regards, Remco Norden, General Manager

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton London Gatwick Airport

Address: South Terminal Gatwick Airport, Crawley RH6 0LL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: €88 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Gatwick Airport 4*
Number of rooms: 821
Reservation Options:
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Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hotel Style:
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Gatwick Airport staff and other travellers.
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Questions? Get answers from Hilton London Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Having stayed at this hotel in the past, I have never found any of the rooms anything but quiet.”
 of 5 bubbles Dirtdiver15, 21 Mar 2017 | Read review
“The rooms in the newer part of the hotel probably better than older part , but sill tired in appearance”
 of 5 bubbles jaredg286, 21 Mar 2017 | Read review
“Avoid ground floor rooms - very noisy”
 of 5 bubbles CFPANDDWP, 19 Mar 2017 | Read review
“Book through a third party website for better rates”
 of 5 bubbles Ed1982_10, 19 Mar 2017 | Read review
“Probably all the same as views limited.”
 of 5 bubbles Passpartout40, 19 Mar 2017 | Read review
5 of 5
Hilton
US$106* /night
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Orbitz.comUS$106
PricelineUS$105
TripAdvisorUS$106
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Prices are for 1 room, 2 adults
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